[Resolved] HDFC Bank — Regarding IB BILLPAY DRHDFC?

Thomas Kiran

from Chennai, Tamil Nadu

Jan 13, 2017

Address: 560008

Website: hdfc banking

I Have an Savings account with HDFC Bank, Bangalore CMH Road, i recently checked my statement from November to till date, i was wondering how or where did i withdraw that amount, which, is NOT been drawn by me but it say's that (IB BILLPAY DRHDFC debated) and deducted on NOV 17/2016 of Rs.11051/- & on Dec 18/2016 of Rs. 2937.60/-, so can i have the details of what is this amount debated for, from my account,

Please can someone help or tell me how to get that money back and its not a small amount, please help me...

Kiran
Bangalore

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May 9, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account /customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Jan 20, 2017

Updated by Thomas Kiran I have already sent the details to the concern Email Id, and it's been 4day's still I have not received any update from you,
kindly check the same and revert black, Please,

Regards,

Jan 24, 2017

Updated by Thomas Kiran Dear Sir/ma'am,

It's been 10 Day's and still, I have not received any update from you(HDFC Bank) I had attached statement also to make sure that you get the clear Details, and this account is in my wife's Name, I have already sent u the details to concern Email ID sent by you,

Kindly help me with this Complaint

Thanking you
Thomas/ Vijayalakshmi.R

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Comments

Ganesh Bharte

from Pune, Maharashtra

Jan 16, 2017

Hello
My name is Ganesh Bharte Consumer no. 64536632
On Dec14 I did a transaction to pay Manapuram EMI online of Rs.1669 but an extra Rs. 1669 has been deducted from my account. I lodged a complaint but yet no action has been taken from HDFC.