HDFC Bank Complaints & Reviews

Dear Team;

This mail is in regards to the credit card payment for my card [protected].

There is a outstanding in my card which had crossed my credit limit.

I pay minimum amount due every month. For past few months there were 2 months due, in which I clear one month due.

But on the last statement generated on 15th Jan 2017, there was 3months due pending, in which I paid 3300rs on 4th Feb 2017. So there is 2 months due pending to be cleared from my side.

I was planning to pay my balance two months due in another few days time.

I am using this card since 2010 and till date I am paying my dues with over limit charges, interest and late fee without any hesitation.

I am using this card for past 7 years and the card got expired on September 2016 for which I have not received the new card.

But yesterday without any prior intimation, my bank account balance went on hold. I was having a account balance of around 6800 rupees approx which got hold with out any prior intimation to the customer. The bank account balance went to zero balance all of a sudden which is not acceptable.

You had taken a wrong step by doing this...I need the amount to be unblocked in my bank account in next 24hrs, so I can clear the payment of my card.

I am damn clear on the above and also discussing on this matter with my legal advisors to find whether I can file a case against the bank for blocking my bank account without intimating the customer by any mode of communication such as phone call, SMS, email etc.

As a customer I have the intention to pay my dues and I was planning to close this card in another 4 months time. But the way HDFC Bank behave in blocking my bank account and making it non-operative is absolutely disgusting.

Let me know whether you can unblock my account in next 24 hours time. If not possible I'm absolutely fine with it.

I shall discuss with my advocate on this matter and proceed further.

Till that time period I get the resolution for the above matter, I may not be in a position to pay my dues for my card.

Thanks and Regards
A Prabhu.

Claim no C[protected]

Car met with accident .. survey done...documents submitted..Claim got passed on 31 jan 2017 &

Contacted customer care.. they told to Contact [protected]@hdfcgi.com

Every detail was sent to the company..

Got reply with RTGS REF NO.. told me to contact bank but when contacted bank... they told no such RTGS SEEN IN SYSTEM.

Again today 06 feb 2017 .. tried to contact Customer care.. they told contact Claim settlement head of pune.. o[censored]r area.

Tried to contact him.. still saying its pending.. will put complaint..

Customer care is saying .. ur RTGS is done... claim settlement manager is saying its not yet done..

No management at all.. wt customer should do... ?????

They just giving assurance soon u will get but just hope.

Kindly help for the same

Sir.. Help me.. I have salary a/c in hdfc bank... Lasy 6-7 month i m jobless so i m not able recieve my salary... Now i receive my in 3 days ago... But. Bank charge amb charges...1480 rs... How that fair...in salary ac... My. Customer id is 40651757 pritesh mistry.. And. Salary ac number is. [protected].
Please help... Mo. No. [protected]
Now i got job and i maintain it properly... So please help me... Last 6 month i m unemployed...

Hi Team,

I was supposed to get my renewed credit card. I have been following up with the branch and nobody has any clue about it. I keep getting messages to generate the PIN. It is really annoying. Finally one of the managers gave me this email I'd Customerservice.[protected]@hdfcbank.com . When sent an email it shows delivery failure status.

Kindly look into it. It is really annoying.

My Previous private car policy was expiring on 3rd January 2017. As I am having my loan account in HDFC bank I got call HDFC ergo regarding Motor Car Policy. With proper consultation, I finalized the premium and paid the premium Of Rs. 15707. Before payment the HDFC Customer Care executive Mr. AMol Kalane was calling continuously and insisted to do the payment. After Payment 2 days late I got watsapp from Mr. Amol of reference id[protected].

After this event Mr. amol Kalane has given his senior's mobile number and not receiving the phone calls till date. After repetitive discussion with Mr. Shounak Ganguly about my policy, He is only saying its in process with operations. I sent complete documents through email and made sure about documentation policy

Now Mr. shounak is telling me to lounge the complaint on toll free number[protected] and the toll free number is telling me to write an email to [protected]@hdfcergo.com.

This is ridiculous and complete case of forgery. I request consumer board to take strict action against this type of companies and help me to get policy of my private four wheeler vehicle

Dear HDFC Credit Card team.

I m using HDFC Credit card. My card number is [protected] . Due to some financial problem . Bank stop my EMI service without any information .i m not able to pay my credit card outstanding amount . And bank is Add some kind of penalties since long time and outstanding amount is more insures . I can't able To pay this any kind of bouncing Charges / late fees . its is request to you that kindly refund me all bouncing charges and late free . last month i m pay minimum amount 2798 /- and still my credit limit zero .So its request you for that kindly make me EMI for my outstanding Amount. 46589/- .
Pleas do the Need full for that.

Around 4 years ago i was late with the payment and i got charged with around 500rs. when i called the call center then he told me that company will reimburse my charges, which didn't happen and i stopped using the card. last year i applied for credit card at standard charted bank, my application was rejected because i was defaulted in hdfc card payment. i contacted hdfc bank and paid the full amount which was now 5000rs. i didn't settle but paid the full amount due. hdfc bank gave me no due certificate and told me that my cibil will be cleared within 3 months. its now 7 months so i applied for a card and got rejected again because i was still in the defaulter list in hdfc bank.
i also applied for a card in hdfc bank just to see if they actually have cleared my account and they also rejected which proves i am still at the defaulter list in the bank.
then i contacted the bank and told them whole story and they told me that they will issue the card but today i got the mail that they can't issue because my cibil is not up to the mark.
how the hell my cibil will be cleared as you have ruined it. i don't care about the hdfc bank credit card all i want them to clear my credit history.
i don't know what to do as i already have paid full amount what else i can do.

Online policy got canceled due to HDFC Life system technical issue and NO money refund as of now (2 months)

#30 Nov 2016
I tried to purchase 2 policies from HDFC, but facing trouble in their system.
(When I submit the Proposal form it says " There is an error. Please try after sometime." )
Policy details for me :
[protected],[protected]

Policy details for my spouse:
[protected],[protected]

#20 Dec 2016
After lots of email, calls and wasting almost a month I request them to cancel my policies and return money!
To which they (Aniket Lawate | Associate Manager | Closure Desk - Online Team | HDFCLife) replied as cancellation accepted and my money will returned in 8-10 working days.
But no money returns as of now (more than 2 months as I am writing)
Email IDs i wrote to :, , "Preeti Singh"

Cell numbers:
[protected]
[protected]
Aniket[protected] /
Persons I spoke on the call: Pawan, Rasjeet and lot many

#06 Feb 2017
Till todays I have wrote numbers of email to stake holders and done dozens of calls. Still I see no firm progress ware made neither any sensible answer given to me!
Few Complaint #: [protected], [protected], [protected]

Dear Sir,

My name is Mubeen Khan i worked in an organisation from Feb 2015 to April 2016 after that i left that organisation due to start my study. But at the time of working there, company open an account for salary transfer in hdfc bank as details below.
Account Number- [protected]
customer id[protected]
A/c open date- 30/08/2015
Branch code- 484
Branch name- Sunder Nagar New Delhi,

So, Now as i have mention that i have left organisation but after this bank start to fine in my account without any information me and now as i left that organisation i am not living near that branch. i did many time complaint to customer care but did not get any satisfactory solution.

so please take a action regarding my complaints and closed my account.
i dont want to used this account further.
(I can't be go personally in branch because branch is in delhi and i don't living there.)

thankyou...

Dear,

Yesterday i registered my HDFC credit card to HDFC salary account, when i was trying to make the credit card payments using Net banking, unable to make the payment stating no card are mapped to the USER, can u response as soon as possible & please provide with the information how long it will to reflect in my accounts after registering a credit card.

My Card number is: [protected]

I did not used the card but then too Rs. 22, 01, 02 cut in the morning toady at around 10:00 AM...

HDFC people are not responding.

Kindly solve, Kindly call soon, URGENT Sir!

Currently my Account balance was 10 Lakhs,
now it is only 8 lakhs, I don't know what's happening.

Thanks,
Verma Prasad Rohit

Phone: [protected]

RVery unfair and fraud bank - hdfc bank. I checked my account and found deduction of rs. 100 + service task and that is for deduction of program management fee. What type of fees is this... No intimation from bank for such deduction, no news highlight.. It is clear to close the account in hdfc bank. Even i will suggest every body to close account in hdfc bank.

They have deducted 28.75 rupees from my account thrice in a single day. totally 86.25 Rupees with description "EAW DECCHG" and "NWD DECCHG "
I don't understand the logic behind it.

I used credit card for petrol and I swipe for 200 but 211 has been deducted from my credit card. And the swipe bill doesn't have the amount 211. I authorize to pay 200 not 211.

Dear HDFC can you please explain me?
I have been using HDFC for a very long time with trust and they broke it completely when I started checking my statements.

It is very hard to take the fact that HDFC does deduct money without your notice.

Sir i have made payment of hdfc credit card on 21st jan 2017 received a confirmation msg from hdfc for the same .and on 2 feb i received call and credit card statement mentioning no payment received on continuously follow and even writing email to hdfc no revert just a auto mailer seems hdfc not interested in solving the issue with tat more then 48hrs

In response to your correspondence [protected], the details of Insta Loan as per the details stated below for which I never applied.
Loan No.[protected]
Unsecured loan type/intra loan Amount Rs. 12000/-(Twelve Thousand) Time 12 months
The above said loan and an Insurance scheme were given by stealing my anticedients from HDFC Bank from where loan vide agreement No. 35406268 amount Rs. 750000/- was taken. The undersigned returned the draft of Rs. 12000 and the insurance scheme at the same address. The insurance scheme was taken back by the HDFC bank but the Intra loan for Rs. 12000/- was credited to my account when I consulted the bank official I was told to pay Emi1070 P/M. I paid all the EMS. But Rs. 6000/- is still shown pending against the credit card. I never used credit card of HDFC Bank.
I requested the officials that I never used credit card, my account is put under CIBIL and the problem was not addressed. I am now denied to get benefit of lower intenert rate on my loan 750000/- I am being harassed by collection centre again and again without any fault.
Kindly solve the problem.

Dr. Shamshad Ali
[protected]

I have submitted my all the documents to HDFC credit card person named Ashwini ( upper Govind Nagar Malad East) I have submitted her my documents 3 times but she is not sending it forward and keeping my documents with her self only I received call 3 times saying my documents are not submitted I dnt knw way to do I am fed up itz 2 months I called her several times she doesn't picks up my phone nor do I get any kind of response when I messaged her I'll do complaint against your self she's replied me okay I mean if no action is taken against our feedback or complaint than what's the point wasting our time and we have selected this bank because of service if this is going to happened in future than I won't be with HDFC bank anymore nor will my family members ...I hope I get a reply and my credit card issues is solved

Dear Sir,
Have a nice day.
This is to inform you that, i have saving account in your bank, karelibaugh, vadodara having below mention credit card issued on 2010 which was expired on 2013 than i haven't got any renewal card from your end.

credit Card No.[protected]

Saving Account No.[protected].
but still my saving account having credit card linkage showing due to this i unable to close my account.
Request to do needful for the same on top priority.
As i followup since last 06 month but could not close my account
Hope for favorable reply and resolve this issue.

Sir,
I have a policy with your bank policy no:[protected] at a yearly premium of rs 25000 and forcefully staff of your insurance company open this in name of my mother and my mom and dad are not educated so they don't have any knowledge regarding this policy.my 2 installment are paid and when my dad told me about this all policy was lapsed..its not our fault your insurance company staff told us they will come every year to collect cheque but 2 years they came and after this they not came my dad called him many times but we don't received any proper response and branch is also not here in my city and my dad not educated so they not knew about this..so I request you to please return our money as in good faith of your bank we made a policy..
Otherwise I have to go to consumer court for our right..
So please reply me as soon as possible.
Thankyou
Regards:-
Rakshit bafna
[protected]@gmail.com
[protected]
[protected]
[protected]

I had bought policy(sampoorn nivesh)online from my Mobil app on 16/12/2016 and the application no is[protected] and my money was debited from my account but till date not received any documents and its very difficult for me to communicate as I'm in UK at the moment experienced a very bad service from hdfclife as never expected have more policies thinking of withdrawing them.

MY Forex card was misused for transaction, raised the complete by providing every details . Called N number of times sent nearly 30 emails . everytime same response .
"Thank you for writing to us.

This is with reference to your query regarding disputed transaction.

The Reference number for your query is FPQ31986 We fully understand your concerns expressed towards the Purchase transaction. In this regard, we would like to inform that we have initiated our investigation with the concerned merchant regarding the transaction. We would revert once we receive a response from them

Looking forward to your patience and cooperation in the interim. "

Why to run a bank, if there representatives can't answer to email .
Just Copy past the same message to every query .