HDFC Bank — Regarding Jumbo Loan Pre Closure Charges

I have taken an Jumbo load (540000 Rs\-) against my credit card on March 2022 and now i am planning to pre close the loan.

With help of customer care i have taken loan and before taking they said there is no pre closer charges, and now when i am planning to pre close they are saying Need to pay Pre closer charges, Loan GST amount, Loan Interest amount which they never said such kind during the loan processing .

I have taken loan of 5, 40000 and now they are asking me to pay 5, 20000+ even after paying 8 EMI's .

When i ask my RM Pallavi she said its Customer care mistake not their mistake in not telling all these to me before taking loan.

Please help me with this and required closing the loan as well .

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