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HDFC Bank Complaints & Reviews

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Updated: Jul 8, 2026
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M
Muthu Kumar (xtreme)
Oct 22, 2023
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Hi team,

I ordered one laptop in Flipkart via hdfc credit card nocost emi,

I found another good offer from another product so i cancelled the order. After same day
amount is credited to my credit card,

But bank side Nocost emi loan is not closed, i thought it will close automatically while cancelling the order.

Then i went to hdfc mycards and apply the pre closure,

Now i need to pay intrest amount 4066 for laptop didn't buy.

Please help me out
Name: Muthu kumar

Thanks
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    sallu2645
    from Aligarh, Uttar Pradesh
    Oct 21, 2023
    Oct 24, 2023
    This thread was updated on Oct 24, 2023
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    Address: Aligarh

    I applied for hdfc credit card and kyc or verification done and hdfc excutive i.e. name is Pushpendra Kumar came for verification after verification asked me for chai or pani and given it.After one week hdfc call me say that aapne customer verification ke liye maana kiya tha and application declined.jabke mera verification hoga gaya tha or given some money for that.what i should i do? Taken some action.
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      R
      Rajevs369
      Oct 18, 2023
      Oct 20, 2023
      This thread was updated on Oct 20, 2023
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      HDFC Team,
      I am being charged every month Intl Pos charges, even months after being in India.

      For every transaction there must be which Intl Pos it is being charged on ?

      Please refer the screenshot and advise why they are charged without my consent. There must be sms alerts even for such transactions and immediately without delay.

      Banks should not make the customer Bankrupt.

      Waiting for every single Pos transaction and for which date and time used.

      Thank You
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        N
        Oct 17, 2023
        Oct 24, 2023
        This thread was updated on Oct 24, 2023
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        Address: shivajinagar Nagpur 440010

        My Fasttag WALLET is Frozen, Many times visited Hdfc Fasttag office at shivajinagar Nagpur. however they are unable to resolve the complaint.
        Today visited the HDFC Bank at shankarnagar square Nagpur, nobody knows how to do KYC .I am moving from bank to fast tag office, but seems no one taking care to solve the issue. Vehicle no MH31- FE 2800.
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Please email at [protected]@hdfcbank.com or reach Fastag Team directly at [protected] for better assistance.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          B
          Bhoopathy vinayagamurthy
          Oct 17, 2023
          Oct 20, 2023
          This thread was updated on Oct 20, 2023
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          Dear customer care,

          Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

          Kindly reply as soon as possible

          Hdfc account details :
          Account number : [protected]
          Customer id : 51791695

          Transaction details :
          Reference number : mir[protected]
          Narration : si fail due to insuff bal 030418-mir[protected]
          Deducted date : 16 Oct 2023
          Amount : 236
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. We note our bank official Ms. Uma Maheswari J has emailed you dated October 17, 2023 and addressed your concern. Please check your email inbox and write back on the email incase of any further assistance.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            D
            Dharmini ravi
            Oct 17, 2023
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            Address: 28 Agara colony

            ACH debit return charges why it has been debited also I'm sure and I haven't taken any SIP and all but it has been deducted in my account how can I get my money back.
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              Praveen chanty
              from Eluru, Andhra Pradesh
              Oct 13, 2023
              Oct 16, 2023
              This thread was updated on Oct 16, 2023
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              Address: Eluru, Andhrapradesh

              It is looting customers money in different types of new ways i have upgraded my debit on july month while i am upgrading the card i called and talk to hdfc customer care associative he told to me that there is no joining and issuing fee for hdfc debit cards and also o checked i tha app also it shows that the issue fee is NONE, you can check in the attachment . And For my old card i paid my anuual fee in the month of april
              Now, issue for my upgraded card is charged clearly in the statement it shows that debit card issue fee after the charges are debited i called and talked to customer care associate now he is telling that there is an issue fee for your new debit card and telling it is advance anual fee for your new debit card, how you can charge anual fee in advance and why it does not shows in statement that anual fee charges, it is clearly showing that issue fee for debit card is none, please refund my money as soon as possible
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                Afffree
                Oct 13, 2023
                Oct 17, 2023
                This thread was updated on Oct 17, 2023
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                From last month money is getting deducted from my salary account of hdfc under the name of ach debit return charges even though there is no ongoing loan going on. I tried to connect with customer care from last month but hdfc is providing me pathetic service very disappointed
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  S
                  Syrine
                  Oct 11, 2023
                  Oct 11, 2023
                  This thread was updated on Oct 11, 2023
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                  Fees payment not yet credited to the KV union bank account, through Hdfc QR code shown in the website a. So I paid through union bank directly .
                  Kindly refund my amount asap.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    S
                    Syrine
                    Oct 11, 2023
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                    Hi I paid my child school fees through Hdfc QR code shown in union bank kv fees payment site . But not yet credited to the account. So that I paid through union bank directly. Kindly verify and refund my amount asap.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      Kushal775
                      Oct 11, 2023
                      Oct 12, 2023
                      This thread was updated on Oct 12, 2023
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                      My account is blocked for transactions since 25 days due to updation of change in address.

                      I have applied e-age form at Vashi, Satra Plaza branch on 20th of September, 2023 i.e., 20 days back.

                      After application, the verification had been done 2 times at my present address but still the account remains blocked for transactions & the address is not yet updated.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        S
                        Oct 10, 2023
                        Oct 12, 2023
                        This thread was updated on Oct 12, 2023
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                        Respected Sir,

                        My name is Sumeksh and I lost my job in the month of April this year and still I tried to pay my emi's till the month of August. Since October 2022 I have been putting all my salary towards emi's which were put on me by an ex-employee who conned me of ₹5, 75, 000/- and fled away leaving multiple loans under my name. I have been dealing with huge depression as I have never ever in my life taken a loan.
                        Now I recently got a job in Gurgaon where I am undergoing the training phase. My only request to you is to kindly allow me a couple of months to repay the whole loan amount as there are a only 3 emi's left of ₹5499/- each.
                        Sir I have to take care of my old and ailing parents too as they are both diabetic and dealing with multiple diseases. Therefore I request you on humanitarian grounds to kindly accept my request and allow me a couple of months time to repay the whole loan amount with interest and other charges.
                        Thanking You
                        Yours Faithfully
                        Sumeksh Bajaj
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          S
                          Shubham Laxman Chinchkar
                          Oct 9, 2023
                          Oct 12, 2023
                          This thread was updated on Oct 12, 2023
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                          Address: Andheri, Mumbai

                          Have bought my iphone14 with hdfc bank debit card on 21/05/2023 in iVenus Mumbai. As mentioned by hdfc bank (To receive cashback of 4000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in iVenus, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            D
                            Divz1805
                            from Delhi, Delhi
                            Oct 9, 2023
                            Oct 12, 2023
                            This thread was updated on Oct 12, 2023
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                            Hii
                            Hdfc has deducted rs 2502 rs from my bank account as amb charges. This amount is huge for me as i am a student. Kindly reverse my amount. I need my amount back. And neither they informed me about the same nor i receive any text regarding this.
                            Please i am requesting as i am a student, i can't afford to loose this amount.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              M
                              Manish7352
                              from Sakti, Chhattisgarh
                              Oct 9, 2023
                              Oct 12, 2023
                              This thread was updated on Oct 12, 2023
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                              Why inter-brn tax chg & brn cash txn chgs has been levied?
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                Affu1405
                                Oct 8, 2023
                                Oct 9, 2023
                                This thread was updated on Oct 9, 2023
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                                Address: Candolim Goa

                                I had complaint about my bank balance is being cut. And I had complaint again & again but I had not received any main or msg from the concern person. I need a reply as soon as possible otherwise I have to take a leagal action for this (Branch Name- Candolim goa)
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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                                  R
                                  Razin Shah
                                  from Pune, Maharashtra
                                  Oct 6, 2023
                                  Oct 9, 2023
                                  This thread was updated on Oct 9, 2023
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                                  Address: Dattwadi,Akurdi-411035
                                  Website: Hdfc bank

                                  I have salary account and bank debited ACH Return Charges from my account before my emi date.Please refund my amount Asap.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
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                                    vamcyy
                                    from Vellore, Tamil Nadu
                                    Oct 6, 2023
                                    Oct 9, 2023
                                    This thread was updated on Oct 9, 2023
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                                    Address: B5, Part B Crosslane, MIDC, Marol, Andheri (East), Mumbai - 400 093

                                    Amount 29.5 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
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                                      Affu1405
                                      Oct 5, 2023
                                      Oct 9, 2023
                                      This thread was updated on Oct 9, 2023
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                                      Previous day I was not use to keep Bal in my account but they used to charge for this 600 rs every month saying that not maintained the bal etc. Then I started doing transactions plus I used to keep Bal in my account but then still they cut the money but this time 5000 . Seriously. It's a huge amount for a middle class person. I need to know what charges is this which u people take or I need my money back . I want an answer.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay, Service Manager
                                      HDFC Bank Customer Assistance
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                                        avinash Yerumalli
                                        Oct 5, 2023
                                        Oct 9, 2023
                                        This thread was updated on Oct 9, 2023
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                                        My credit card number ending with 8075 customer id 68850745 has been suspended with out any notice during covid time. I have cleared all the dues with in 2 months once we recovered from covid. After clearing the dues I requested hdfc to close the card. Now it’s been more than one and half year that I requested for closure and paid the dues. Due to suspension of the card i am unable to get any card or loan from hdfc bank. Kindly remove the mark if any which is blocking to get a new card or loan from hdfc. I would like to continue the relation with hdfc. Kindly do the needful
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We observe that we have already responded to your mail id on October 09, 2023. For further clarification, we request you to revert to us to the mentioned email to enable us to review further. The reference number for this interaction is[protected].

                                        -Vinay, Service Manager
                                        HDFC Bank Customer Assistance
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