HDFC Bank Complaints &amp; Reviews

ATM 2021 Annual Rs767 charge has been deducted from my account but I did not have any ATM card Action should my money be refunded.Otherwise I will get my account permanently closed and I will never open an account in Hdfc .

Oct 17, 2022

Complaint marked as Resolved

Debit Card Charge thanks for quick response .

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A

Aas143

Oct 17, 2022

Debit card refund thanks for quick response .

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My Credit Card limit is not updated in CIBIL and is showing very low than actual, this can affect my cibil score.

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Address: HDFC BAPU BAZAR BRANCH UDAIPUR

Hello, my name is Priyanshi Panwar i am a holder of an international debit card, for every transaction or withdrawal that i do money gets deducted in a very high amount and that too without any mail. I want clarity that how much amount is being deducted for the withdrawal as on September 14, 2022 Rs. 2972 has been deducted twice from my account, on 30 September 2022, Rs. 1177 got deducted from my account and on 11 October, Rs. 6464 got deducted. when i checked in my bank statement the narration that was given was DC INTL POS TXN MARKUP, all this was charged without any information {mail or message} this all amount was deduced after many days of withdrawal, i request for the money to be refunded for the abrupt deduction

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 15, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details and the transaction details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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My mobile no [protected] i want noc of my hdfc credit card linked this number

Nov 18, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2022

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the last four digits of your credit card no. for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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HDFC Bank: UPI-Mandate for Rs 14986.00 could not be cancelled due to VH....

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I have received a message of false mandate today, but I have not enrolled or opted for any services like this.
Message which I received is:
HDFC Bank ACH Debit mandate registered for Rs. 452.00 /- with frequency ADHO in A/c No.XXXXXXXXX14898 for AVA LIFESTYLE PRODUCTS AND SERVICES P L with HDFC Bank UMRN No.HDFC[protected]

PLEASE LOOK INTO THIS AND STOP THIS SERVICE AND PROCESS...

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On 8th October 2022, I purchased a laptop (worth Rs.71, 400) using HDFC Credit Card and paid the full amount the next day (9th October 2022), but after 2 days (11 October 2022), they gave a message of AGGREGATOR EMI - OFFUS and created a fresh EMI for the amount that I already paid.

Kindly resolve this issue as I'm being charged twice for the amount that I already paid.

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Nov 16, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Oct 15, 2022

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Manoj
HDFC Bank Customer Assistance

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Team,

There is cash withdrawal of rupees 1180/- being done by HDFC bank without prior notification and the description says INTER-BRN CASH CHG INCL GST.
Can you provide a clarification of why this debit happened?

Thanks,
Sunil

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 15, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: 146, Delhi Gate, Bagroja Haduco, Near Harihareshwar Temple, Municipal Colony

Hi there, on 11th Oct 2022, my account was debited for 531 rs. as an ACH debit return fee as my EMI bounced. I request a refund for that. Please help.

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Nov 23, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Oct 15, 2022

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Rupees 1770 debited from my account on 10 Oct 2022 with narration "INTER-BRN CASH CHG INCL GST 170922-MIR[[protected]]".

ref no : MIR[[protected]]
Acc no : [[protected]]
MOb No : [[protected]]

Can you please check and update the reason for debiting the amount from my account.

Thanks
Smriti Goel...

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Address: 595 saini colony, Ward no.12 panipat

MY Activa ragistration No. HR06AQ4570
Plz send me my noc documents

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 15, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the loan account no. for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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My amount of 737 which has been in hold for more than 2 years also now recent they held 500 extra. Customer care service is not responding. My account is registered with number [protected].

Nov 20, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2022

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Dear Sir/Madam,
Please note that wrong Branch allotted to me through online account open. I selected Chakgaria Kolkata but I have been allotted Mumbai Branch. Please transfer my account to Chakgaria Kolkata branch. Very disappointed with this.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 15, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Ad hoc statement charges of ₹118 have been deducted on 12 Jun 2022 from my hdfc salary account without any information. How can a bank deduct money without any acknowledgment.

I need clarification from a bank or reversal of ₹118 to my account.
Ref no. MIR[protected]
Narration - ADHOC STMT CHGS INCL GST 200522-MIR[protected]
Value date 12 Jun 2022

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 15, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of charges for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Dear HDFC Team,
I am currently residing in Dubai for the last 3 months. I have swiped an HDFC Debit card for travel purposes, however recently I came to know that there is a. DC INTL POS TXN MARKUP deduction from my account. There was no prior intimation from the bank, nor an email.
Without informing how could you proceed with the deduction???
Was there any agreement or any contract signed by me???
Why...

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Address: B-304,SWARNAGANGA CHS.PLOT NO-59,SEC-34,KAMOTHE

My account has been blocked due to address change letter has undelivered. I visited nearest branch several times, but they are unable to solve an issue. as my account has unblock as per branch managers comment I am still not able to do any transection and withdraw money from AT machine.
requesting to you kindly resolve my issue as early as possible.

regards,
Kiran Rathod
customer ID No:[protected]

Nov 15, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 11, 2022

Updated by [email protected] please check this msg for your refrence

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Oct 15, 2022

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Baga Beach, Goa

I have paid an amount of Rs 3928 twice from my Debit Card at ST Antonys bar & restaurant on 6th October 2022, where the 2nd transaction was by mistake from the restaurants end and hence Rs 3928 has been debited twice from my ICICI bank account. After complaining to the restaurant owner, he has provided me a HDFC Bank 'Void Sale Receipt of Rs 3928' . Today it is 11th Oct 2022, but I havent yet received the amount and the restaurant owner is saying that this depends on HDFC bank and he cannot do much here. I want to get back the money but I am not getting any help.

Nov 12, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 11, 2022

Updated by Mayukh Bhattacharya2017 Transaction Details are below :

Date : 6th Oct 2022.
Time : 20:23:34
TID : 40810477
Invoice No : 004021
Appr Code : 021476

Verified Support

Oct 12, 2022

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have purchased MacBook Air M1 in the month of June 2022 using HDFC Credit Card, and I was eligible to get Rs. 6000 cash back. But I haven't received cash back till now. Please solve this issue HDFC.

Nov 14, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 10, 2022

Updated by abhishek_1110 correct phone number : [protected] registered in bank

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Oct 12, 2022

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Bangalore

I am getting unknown charges - which makes me feel cheated

Just as an example in my last credit card statement I received the following fees raised
19/08/2022 RAZORPAY ENDURANCE BANGALORE 153.01
20/08/2022 IGST-VPS[protected]RATE 18.0 -29 (Ref# 19999999980820999573560) 90.00
20/08/2022 CASH ADVANCE FEE (Ref# 19999999980820999573560) 500.00
16/09/2022 FINANCE CHARGES (Ref# 19999999980916999557040)...

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