[Resolved] HDFC Bank — request for cancellation of card protection plan if activated

Chikonbose

from Balurghat, West Bengal

Address:

Purba Medinipur, West Bengal

I have a hdfc credit card which is upgraded and ending no 8242, i had received a massege is that my relationship no 3619631 and for card protection plane rs 1899 will deduct from my credit balance. I was so misguided and i do not requir it, and wrong information was given to me, please cancel the same if activated, and i request you to back the amount if deducted and cancel my membourship.

My name - rajeshwar bose
Relationship no-3619631
E [protected]@gmail.com
Credit card no last 4 digit-8242
Mobile no[protected]

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Feb 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2018

HDFC Bank Customer Care's response Hi Rajeshwar,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance