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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 1037

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R
ramdoddi
from Hyderabad, Telangana
Jan 23, 2018
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Address: Hyderabad, Andhra Pradesh, 500081

Hi,
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1371 without my concern on date:27/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 690754
Name :- rama krishna doddi
Mobile no. :- [protected]
Credit card number ending :- 1371
HDFC Bank customer support has been notified about the posted complaint.
Dear sir,

i am manoj kumar & i am closed my hdfc account
[protected]
Name - manoj kumar
mobile no. [protected]
Dear Team

I tried to withdraw ₹8000 from HDFC ATM SIANBU29 at 21:21 on Tuesday the 16th January 2018. SNo for transaction is 4542. Can you please tell me when I can expect a reversal?

The debit card used was from Citibank.

Regards
Rakesh
Dear Rama, ,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2800989 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
Personal Loan LOS No.[protected]. I have signed agreement of personal loan only Rs. 500000/-(Five lacs only) @ 10.5℅, but transferred in my account Rs. 1000000/- (Ten lacs) @ 11.00℅.by your bank.
Kindly check it .I need only five lacs.
My mobile No.[protected].
E-mail: Dr.[protected]@yahoo.co.in
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    S
    stavanjain
    from Pune, Maharashtra
    Jan 23, 2018
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    Address: Ahmedabad, Gujarat, 440037
    Website: www.hdfcbank.com

    Dear Team,

    During OCt 2017, there was offer that if we transact in Tanishq using HDFC debit card for amount greater than 35000 INR then 5 percent cash back will be credited to my account. However I have not received any cashback till date.

    details of transaction:
    Date of Transaction: 14 Oct 2017
    Debit card number: 652166XXXXXX4667
    Transaction Ref: [protected]
    Amount: 39977 INR
    Merchant: Titan Company Limited (Tanishq - Satellite Ahmedabad)

    I have called customer care and they have confirmed that there is no cashback pending at my account.

    This is highly unacceptable. Request you to please look into the issue and advise. I do have receipt from Tanishq which I can scan and sent it if its required.
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      maneesh2502
      from Delhi, Delhi
      Jan 23, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110062

      This is to inform you that my account was charged with an unauthorized transaction in the month on 18th october 2017. For which i had filed a dispute. It has been 3 months i have received no information from the company for the dispute. I tried contacting the phone banking services multiple times for quicker resolution of my problem and they are giving me fake commitments and timelines. The company which initiated the charges has given me refund email but now in jan 2018 i can see the same charge for the month of october. No one is trying to help me in this situation.
      Feb 23, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 23, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We have checked our records and could not find any previous email interaction or complaint regarding the unauthorized transaction. please write to us at [protected]@hdfcbank.com with complete issue details and previous complaint details for further assistance.

      -Manoj
      HDFC Bank Customer Assistance
      Hi All
      I have Visited to branch to open salary Account but the staff is very much band and dont have full knowledge about the product, Services and customer attending style is very bad

      Kindly take any action
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        R
        resusangeetharesu
        from Hyderabad, Telangana
        Jan 23, 2018
        Resolved
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        Resolved

        Address: Ranga Reddy, Andhra Pradesh, 500092

        My name is sangeethai purchase glammer vehicle inhdfc finance my mobile number is [protected] and[protected]
        I am not recieve noc i forgot my lone account number
        I purchase vehicle in 30/10/2014
        My lone closed in 05/11/216
        Noc not come please send my lone account number my mail id

        Mail id is [protected]@gmail.com

        [protected] send lone account number

        Thanking you
        Feb 28, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 23, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

        -Manoj
        HDFC Bank Customer Assistance
        Employe is very careless nd don't provide me stetment Very gilty behaviour on me. I m very angry for employe he is disgusting nd careless his behaviour is very rudely I am not happy for misbehaving. He is not provided good service for clients they are not provide good services he is very rudely behaviour I am closing Friends circle all accounts.
        My Reference Application No - [protected]JT Please Know Quickly
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          D
          dipeshah2864
          from Ahmedabad, Gujarat
          Jan 23, 2018
          Resolved
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          Resolved

          Address: Ahmedabad, Gujarat, 380013

          Dear sir/madam,

          my name is dipen shah from ahmedabad. Last in march 2017 i got a call from some frauds in name of hdfc bank for loan against policy so at that time i needed money so urgently that's why i do what they told to me i bought two policies from hdfc life as they told but then i realize that it was a fraud call so kindly make action on it

          Policy details are as below :

          Policy no : 19181780 & 19160317

          Policy holder name-address :

          Dipen g. Shah

          25, manish society,

          Mirambika school road,

          Naranpura, ahmedabad 380013

          Ph : [protected]/[protected]

          Premium amount : rs.77500 & rs 80000

          Given on 23rd march 2017

          So i request you to cancel all both policy and refund premium amount as soon as fast

          I hope you will find all details kindly take action on it coz it's full case of cheating in name of hdfc bank otherwise i have to take some legal action on it waiting for best support from you.

          Frauder's mobile numbers :

          [protected] [protected][protected]

          [protected] [protected]
          Feb 24, 2018
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Verified Support
          Jan 24, 2018
          HDFC Life Customer Care's response
          Hi, please note that the concern raised by customer is received by us via email from the registered Id. Further, the same shall be investigated and accordingly, post completion of our investigation, the reply would be sent.
          Please update my Adhar no. And kyc details in My PF A/C. The following information
          Adhar No.[protected],
          Date of Birth : 01/07/1984
          Gender : Male.
          HDFC Life Customer Care's response, Jan 30, 2018
          Hi, kindly get in touch with your respective HR in the branch.
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            S
            Suchanda Sinha
            from Avinashi, Tamil Nadu
            Jan 23, 2018
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            Address: 600096

            Hi.

            I applied a personal bank loan for rs 300000. When the hdfc rep named divya, t nagar branch, chennai called me she said it's 10.99%, so i agreed, now after the entire verification she is increased the interest to 14% giving the reason that i am not eligible for 10.99%. I even accepted that after a heated up discussion coz the interest depends on a tool which finally decides the amount and rate percent.

            The worst part is i got only 289000, and i have been asking for the clarification for the deduction amount for the last 2 days, till now she hasn't send me. The entire episode for taking loan from hdfc has been very tedious and they have cheated me in terms and interest and deduction amount.

            I desperately want your help, to at least let the hdfc people know that they can't cheat to customer this way.

            Regards
            Suchanda sinha
            HDFC Bank customer support has been notified about the posted complaint.
            Hi,
            I can't use food card in all restaurants. Can you provide a list of restaurants, hotel in Hyderabad at least?

            Thanks
            Akshay
            Rs 120.62 is debited from my account through net banking while initiating a payment online and the payment status shows unsuccessful. Please check and revert the amount.
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              M
              Meenambigai
              from Chennai, Tamil Nadu
              Jan 23, 2018
              Resolved
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              Resolved

              Address: 600054

              I am r meenambigai, i have taken a consumer loan from your bank
              And i have pre closure on 26.12.2017. Also obtain closing letter from your
              Hdfc bank, t nagar, chenai branch on 12.01.2018.

              But after closed my loan account, one emi has deducted from my savings account on 05.01.2018. Rs.3760.66.

              Till now not revised the amount to my savings bank.

              My loan account no.[protected]

              Kindly revised the same to my account the emi deducted at the earliest.

              My bank details as follows.

              Bank name:karur vysya bank ltd
              Account no:[protected]
              Ifsc code:kvbl0001719
              Acoount hoder name:r meenambigai

              R meenambigai
              2456 tnhb avadi chennai -600054
              Feb 24, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 24, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Please mail us at [protected]@hdfcbank.com from your registered email id along with your loan account details, contact details, complete issue details, repayment account statement from which the EMI has been deducted for further investigation. Kindly mention reference ID TTU[protected] in the subject line.

              -Manoj
              HDFC Bank Customer Assistance
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                V
                Vasuverma
                from Pinjaur, Haryana
                Jan 23, 2018
                Resolved
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                Resolved

                Address: Ludhiana, Punjab, 141008

                Hello there a your sales executive rajinder from khanna, came to ludhiana to sell fastags door to door. He charged us 500 saying 200 for tag and rest will be creditted in your account. 2nd day i just received rs100 in my account. When i called him he stop picking my calls. And later justifies that amount is in your account only. But i cant see where???
                Fraud sales executives by the company.
                Rajinder mob: ‭[protected]‬
                Myself
                Vasu verma
                My registed mob no [protected]
                Mar 1, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 23, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

                -Bejoy
                HDFC Bank Customer Assistance
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                  S
                  Senthil2308
                  from Chennai, Tamil Nadu
                  Jan 23, 2018
                  Resolved
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                  Resolved

                  credit card harassment and fraud

                  I am senthilkumar. S. I hold a credit card in hdfc from 2012. I have been paying regularly thatys my limit in the card was increased to 15 k to 144 k. I am jobless for the past six months inspite of that i have been paying minimum due. This month i could not arrange funds and there has also been a bereavement n my family.
                  Are hdfc collection agents educated or they just goons appointed for collecting money and hdfc bank is a bank or...
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                  A
                  Annab
                  from Pune, Maharashtra
                  Jan 23, 2018
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                  Address: 411016

                  Want to make a complaint against hdfc bank ltd. The employees in this bank are harrased and the life becomes hell after joining this bank. Family life has no importance left whether there is a sick member or a new born in d family.
                  Employees are not allowed to take leave even if they have sufficient balance also they have been told by the seniors to work on public holidays and also saturdays n sundays despite rbi has given the second and fourth week off.
                  Employees have to work till late hours from 9am to 10-11-12am which is against the employement rule and they even don't get any overtime allowance for that.
                  This harrasment has reached at the highest point employees are fed up and searching for the new job or just quitting or just not serious which ends up only a certain honest set of employees doing d entire job. Also the new recruitment done is either happening late or the people taken do not have much knowledge. Promotions are not given on time to deserving staff. Please take a look at this situation otherwise it will be very problematic situation for the coming future.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    B
                    bharath5301
                    from Hyderabad, Telangana
                    Jan 23, 2018
                    Resolved
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                    Resolved

                    Hi!

                    Myself bharath! I have been a customer for hdfc bank since more than 3 years and i have never had any issue but on[protected], the bank has deducted inr 826/- from my account without any intimation. I never used the demat account with hdfc bank and i dont even know about that. Hence, kindly resolve the issue as i am not aware of these charges. Kindly process the waiver for the same.
                    Feb 24, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 23, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    You are requested to visit our nearest Demat Service providing Branch and submit a request for closure of your Trading and Demat Account. Once the Demat Account has been closed the Annual Maintenance charges will be reversed to your account on pro-rata basis. For the complete address and contact details of our Demat service providing Branches, please visit the following URL http://bit.ly/2ADUhe5

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      R
                      Reuben Richard
                      Jan 22, 2018
                      Resolved
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                      Resolved

                      I hold a credit card from hdfc bank from 2012 onwards.in 2014 i left for overseas and my status has changed in all banking records as i even hold hdfc bank accounts. I even submitted my kyc till date so there was no issue for my bank accounts.

                      I have been paying my credit card bills also regularly sometimes minimum due sometimes more.in dec 2017 my card was disabled by the bank without information and they have requesting me to pay the full outstanding amount at once or either open a fd for the full amount to activate.

                      I have complaint in their call center but they seem to responding always will get back in 2 days or 3 days. I have numerous mails of their promises for solving the issue. But still my card is deactivated and i get statement of paying the whole credit card amount.

                      This has not only affected my cibil score. But these guys are cheats!!!.
                      Mar 1, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 23, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                      -Manoj
                      HDFC Bank Customer Assistance
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                        D
                        drranjithbabu
                        from Bengaluru, Karnataka
                        Jan 22, 2018
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                        This is k. Ranjith babu, my payzapp account mobile no: [[protected]].
                        On january 17th 2018 16:24:45 i tried to add an amount of rs.10, 000 to my payzapp wallet with my credit card.

                        Amount is debited from my credit card. But not credited in my payzapp wallet.

                        Customer care is not responding, and toll free number is always busy.

                        I request you solve and refund the same to my credit card account.

                        Thanks,
                        Ranjith
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Pritam Adak
                          from Coimbatore, Tamil Nadu
                          Jan 22, 2018
                          Resolved
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                          Resolved

                          Address: 600023

                          To day i got call from genesis mart. They are said that i am from hdfc credit card service provider & they are sending me gifts packs & offers like discount deals cards etc etc so to activate the same, to get and activate the offers, but i told that i am not ready to make payment they convince me and told me that if you are not making payment rs 8420 then this money will be auto debited from your account. I lost my money. Please help me hdfc bank
                          Mar 3, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 23, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Kindly share with us number from which call was received and to which number, card number [protected]@hdfcbank.com with reference ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            bhavanikumar2303
                            from Visakhapatnam, Andhra Pradesh
                            Jan 22, 2018
                            Resolved
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                            Resolved

                            Address: Visakhapatnam, Andhra Pradesh, 91

                            I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3182 without my concern on date:20/01/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                            Oneassist membership id : [protected]
                            Name :- samayam rohini kumar
                            Mobile no. :- [protected]
                            Credit card number ending :- 3182
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jan 22, 2018
                            Updated by bhavanikumar2303
                            Bank Statement snap attached.

                            hi the same problem has happened in my case as well . If your is problem is resolved please help me as well.
                            Thanks in adavance.
                            Dear Samayam,

                            Greetings from OneAssist..!

                            We deeply regret for the inconvenience caused to you & appreciate your patience.

                            We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                            Should you require any further assistance, please reach us at[protected].

                            Regards,

                            Brijesh

                            Team OneAssist.
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                              S
                              Shuja Aslam Malik
                              from Katra, Jammu and Kashmir
                              Jan 22, 2018
                              Resolved
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                              Resolved

                              Address: Budgam, Jammu and Kashmir, 191111
                              Website: Hdfc bank.com

                              My credit card number is[protected] and my d-o-b is 08/07/1974 and my name is mohammad aslam malik. Myregistered mobile no. Is [protected]. Sir i have used credit card on date 11/08/2017 as payment 23400 and your due date was 02/10/2017 at that time my current balance in account no.[protected] was rs. 107938.30
                              But you does not use autopay on due date but fault is yours that you do not use autopay on that time. As per on present you interest me as rs.3500. I can not give such a interest. Please solve this problem.
                              Feb 25, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 23, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We infer that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1.Name as mentioned in the card account, 2.Last four digit of your credit card (xxxx xxxx xxxx 1234), 3.Contact number as updated in the card account and latest contact number. 4.Email address as updated in the card account. You may write to us at [protected]@hdfcbank.com and we shall assist you.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Verified Support
                              Jan 23, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We observe that we had attempted to claim total amount due from your savings account and the same was returned due to insufficient funds. As you may be aware, any payment returned would attract a payment return charge. In view of the same, the autopay return fee has been levied. Further, we wish to clarify that, as you are aware payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence, we request you to maintain sufficient balance in your bank account henceforth to enable us to carry out your instruction effectively and to avoid levy of autopay return charges on your card account.

                              Anay,
                              HDFC Customer Service Assistance.
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                                J
                                jpaul
                                from Mumbai, Maharashtra
                                Jan 22, 2018
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                                Address: Mumbai City, Maharashtra

                                A transaction of Rs.7688 was carried out through my HDFC debit card (**** **** **** 6531) on 12th January 2018. There was an error in the transaction and though my account was debited, the retailer was not credited. A counterfoil of the error transaction was presented to me which I have attached with this complaint.

                                Also, the next day i.e on 13th January 2018 I received an SMS from HDFC notifying me of credit of Rs.7688 but this amount has not reflected in my account. Screenshot of the same has been attached with this complaint.

                                Account Number: [protected]
                                Customer ID: 71958794

                                Requesting you to credit the amount in my account at the earliest.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Kartheeki
                                  from Bengaluru, Karnataka
                                  Jan 22, 2018
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                                  I have requested for refund on 15th Jan'18. As per message I received amount will be credited to my bank account in 5-7 bank working days. As of now I haven't received amount yet. Please find the refund reference no below.
                                  [protected]
                                  Kindly check the status of refund.
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                                    A
                                    alokdbh
                                    from Delhi, Delhi
                                    Jan 22, 2018
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: www.hfdcbank.com

                                    This is in reference to the transaction made into my account without intimating me by HDFC bank.

                                    An amount of Rs 885.00 has been debited on 22nd Jan 2017 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES DEC17 - with regard to my demat account. I have never used this account.

                                    When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customers.
                                    Feb 23, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 23, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please share your Account No./Customer ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    Anay,
                                    HDFC Customer Service Assistance.
                                    Feb 20, 2018
                                    Updated by alokdbh
                                    HDFC Bank-

                                    Customer service is so pathetic they do not help to customer. HDFC are not customer centric. you can lost your customer in future because you are not helpful. i am going to raise a complaint in supreme court against this bank. because this bank trouble me more. they deducted unnecessary amount to my account without any reason that was invalid deduction and i have a valid proof.
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                                      M
                                      Mateen phansopkar
                                      from Savantvadi, Maharashtra
                                      Jan 22, 2018
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                                      Address: Ratnagiri, Maharashtra, 415612

                                      My name mateen phansopkar please change my register mobile number this is all ready off so please help me change my register mobile number me too much tension how to check my account I hope you sold my problem please help me ok sir don't forget my complete please help me change my register mobile number thanks for hdfc bank rtnag
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