HDFC Bank Complaints & Reviews

Unfair financial charges & i paid full amount no outstanding
Hdfc credit card no:#6109

During december 2017 i had called customer care to close credit card, due to i’m not happy with credit limit which ever getting from hdfc bank, so i spoken to hdfc credit card one lady for what outstand amount include emi pre-closer charges, she explained rs:24205 should need to pay, no extra charges applicable, then i transferred the cheque amount from sbi balance transferred rs:24205 & (Chq-337592), after 3days i received the sms[protected] saying that, total outstanding amount rs:24534 need to pay, before[protected], so immediately i called again hdfc customer care, i received sms rs:24534, but you people or given wrong information, what need to be done, kindly explain properly to customer, then there said that, sorry for the inconvenience from hdfc, still sbi balance transferred cheque not yet received at hdfc, herself she said that i won’t process that checque, for that i will take request for don’t want process that cheque payment of rs:24205, because customer disputing the payment issue, again she said kindly block the cheque from sbi, then i send new one cheque rs:24534, same thing i followed & agreed hdfc agent ms:nandhini, then i called sbi customer to block the cheque amount rs:24205, resent amount rs:24534, ref:[protected][protected], ref:[protected][protected], hdfc they processed payment of rs:24205 & (Chq-337592), it’s got rejected, the processing charges not applicable for me, because i before process the cheque, i enquiry with hdfc agent so many i called to hdfc customer care, issue with hdfc and customer care support issue, i cleared the all my outstanding amount, no amount need to pay to hdfc credit card for your information, issue with hdfc, wrong information provide by customer, and more i lost my reward point more than 500 points, agent committed that, after closing credit card, you can redemptions, by false statement provide by to customer, now keep on calling hdfc customer, they are not responding properly, keep on disconnection call, i using hdfc credit card more 2 year, never made payment delay, on time paid till date, onece closed the credit card, people reacting the different, if issue is not resolved i issue the legal notice to hdfc and social media about hdfc credit card services & customer care, so kindly check high priority on this and do the needful

There is no point from my side to delay the payment except the system issue please check my bank statement showing sufficient fund to pay my outstanding.

I request your good-self to wave my financial charges.

I tried to pay bill at reliance mart using bharaqr on payzapp. Money got debited twice but reliance did not receive the money as it showed time out.
I opened complaints both at reliance mart and payzapp. Reliance said they did not get the money from payzapp. Payzapp said transaction was complete from their side contact the parent bank.

Screenshot of payzapp transactions and letter from reliance retail are attached.

Sir i want to inform you that, i purchased a product with 3 emi from credit card with the option of no emi cast inspite of that they have charged me continuously in the name of gst after that completion of emi they have again charge me in 4 th month. Regarding this when i talk to the customer care they have told me that it was your emi charge which i have already paid.in the same scenario i have purchase another item with emi option but transaction was declined and complete refund was initiated by merchant on 13 january 2017. But they have knowingly credited that amount on 17th january which is my bill generation date and convert my purchase into emi with extra charges. This is totally fraud from the bank side, i have also statement of payment kindly look in to the matter and resolve it as soon as possible.

Hi,

My self malyadri amudalapalli. A/c no:[protected].

On[protected], i've performed a transaction using hdfc debit card in irctc website. After performing the payment i got a pop-up saying server error and the transaction has failed but the transaction amount rs.335 has been deducted from account. Could you please help in refunding the money.

Thanks,
Malyadri

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2499/- from my credit card number ending with 3359 without my concern on date: 18/01/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2499/-

Oneassist relationship number : 3619612
Name :- mallikarjuna rao
Mobile no. :- [protected]
Credit card number ending :- 3359

Hi,
I had used credit card from your bank and due to some crisis i m not able to make payment. I am receiving harassing calls from the agents that claim to be calling from the hdfc bank. Earlier 2 ladies were calling me more than 150 times a day and now another agent is threating to discuss the situation with my old parents and to pay visits to them. I understand that customer has right to privacy and the bank can not disclose anything...

My name is vikram patil. I have hdfc bank account no: [protected].
On 15 march 2017 i have transferred rs 3120 from this bank account to bank of maharashtra account no: [protected] through upi payment service available in hdfc bank app but during the transaction i got an error unable to connect to server and transaction get failed but the amount rs 3120 was debited from my hdfc account. I have checked with beneficiary account the amount was not credited.
So i have raised several complaints to hdfc bank but my problem not resolved.
Complaint no : 'hbl=[protected]' upi transfer complaint #mumc[protected]
Yet it is not solved please helps me out.

Hi

I am a holder of hdfc regalia card where i had received priority pass for using lounges across airport terminals which is complimentary for some visits on yearly basis. I had used the priority pass in bang terminal on 16th oct. Unfortunately i have been billed rs 4146. Reason not known, here are the issues
1. I have not submitted my credit card during the visit, so i dont have any idea how they had debited charges. Priority pass says that to check with hdfc and hdfc says otherwise

2. As per new policy hdfc says all of sudden each entrance through priority pass is charged 27$. Who informed and when? Sending spam emails wont help here hdfc.

3. If at all credit card bill is pending they will call 100 times and when there is change in rule no prior information at all. This is the biggest hdfc scam.

3. Without my approval or signature its a conduct of breach to debit my account. I had not used the card for paying even a penny in lounges. If my money is not reverted will complaint to ministerial department.

4. No customer care is helping.

Revert money to account.

Dear sir,
While transfering from sbi credit card to payzapp 5000 money blocked,
This is happen three times so totally 15000 money blocked, it happened before 3 months. I am calling to all sbi customer care and payzapp customer care also, but payzapp customercare no is not responding. Daily i am calling to sbi customer care and payzapp customer nos. To whom i need to contact and how i will get my money back.

Hi,

I received a call from mr. Vishal chaudhary, ph: [protected], saying he is calling from hdfc gurgaon office.
He says that i had invested rs 50, 000/- in hdfc classic assure plus policy (Policy number:[protected], which has gone for termination as i had not paid subsequent instalments.
The broker was india infoline.

The issue date he says was 23 march 2010 and the maturity date is 2020.
He...

Dear sir

As confirmed by you i've submitted the dds taken from axis bank of rs. 581443 & rs. 46676 in order to close my auto loan in t nagar branch.. But they are not accepting the amount which is prescribed in your mail attachment. They are demanding such more amount prescribed in the foreclosure letter. I've been awaited there to foreclose my loan from today morning to evening but they are hesitating to close the loan since difference occurred in foreclosure charges. Request your guidance to close my account at the earliest.

On jan 12, 2018 5:47 pm, "loansupport" wrote:
Dear mr. Radhakrishnan,

Thank you for writing to us.

This is with reference to your e-mail dated january 12, 2018 with subject line : "foreclosure req".

Please find enclosed the closure statement valid up to (January 25, 2018) as per your request.

You can access the attached statement using your loan account number xxx8381 as password.

Kindly visit your nearest retail loan service center along with above statement and cheque / dd for amount mentioned therein favor of hdfc bank ltd loan account no xxxxxx.

Note:
This is computer generated document and it does not require a signature.
In case you are unable to visit the branch in person, a representative with a valid photographic id and authorization to representative / bearer (· http://www.hdfcbank.com/assets/pdf/Cust-Req-Cum-Ack-Slip-Form.pdf) may submit the same (Supporting documents, copy self attested by the main applicant and original for validation) at the retail loan service center.
For a comprehensive list of retail loan service center kindly visit the below link.

http://www.hdfcbank.com/personal/find-your-nearest/find-your-nearest-rlsc?ifn=no

In case you have availed vehicle loan viz auto loan, two wheeler loan, used car loan etc., kindly note that closure letter, no objection certificate and form – 35 shall be sent to you within 15 days of prepayment of the loan in our records.

We note from our records that the vehicle details are not available in our records. Kindly carry your rc book along foreclosure statment to enable us to update our records.

Request you to go through the enclosed statement for details of terms of foreclosure.

For any further queries / assistance on your loan account, you can write in to us at [protected]@hdfcbank.com or contact your nearest phonebanking center.

Refer the link for contact numbers - http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation


Warm regards,
Sanghapal fulkamble
Customer service officer
Loansupport team
Hdfc bank ltd.

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 1763 without my concern on date:04/01/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 7061. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 3592264
Name :- harini
Mobile no. :- [protected]
Credit card number ending :- 7061

I have booked an fd through net banking 5 days ago, but the receipt was not sent. Tried talking to customer care and everyone is clueless. And they say backend team is working on it. If it takes 5 days for a server to send a mail i don’t understand how it even works.

I’ve received other promotional offers through email based on the fd booked, but the receipt is difficult to obtain.

I am facing a similar issue. I submitted a policy request online and paid a premium of rs 300, 000 on 18th nov. Thereafter i submitted a cancelation request on 23rd nov for application number[protected]. I was informed that the return would be processed within 10 business days. It's been 55 days now and i haven't received the premium amount of rs 3 lakh. I have emailed hdfc multiple times and haven't received an adequate response. Last night i received a generic response that i needed to submit the neft form and cancelled cheque to process the refund. The fact is i had already done that when i submitted the cancellation request. Does hdfc life not train it's employees to look at the specifics of the case before responding to emails with a generic/standard response?
I am expecting hdfc life to compensate me for lost opportunity cost since the money is with them and i am losing out on interest/investment income. I am frustrated to the core following up on this and will be forced to lodge a legal complaint if not resolved in 2 days.
Thanks
Rupal thakkar

Hello sir
I m using hdfc card with my recent experience i am really regretting getting this card. I got my statement on 15.01.18 and according to it the due date for payment is 08.01.18.
I never got any intimation of phone about the cumulative amount or any other info till date.
How can someone pay unless they get a statement or intimation and in lieu of that u have added late payment charges.

For such behavior and fault of hdfc staff they shd be liable to penalty but instead u are putting late payment charges on my unbilled transactions.
I tried contacting cs team and after effort when they got connected they told that charges wd be reversed. But 2 days later i got a msg that it couldn't be done.
I asked them to raise a complaint but none of them did that. And they disconnect the call once i ask them to raise a complaint. I wrote a mail to grievances redressel too but they didn't reply and phone is not reachable most of the time. Jus imagine how your team is. Finally i am writing to u as a last resort before banking ombudsman or nch.
I am being harassed for none of my mistake. Called the cs team but they say they are not able to raise a complaint as systems are down and i shd contact the nodal authority which i tried but they never respond.
Rashmi sharma
Gurgaon

A person named mr. Robin calling on behalf of hdfc bank was asking for one mr. Ajay kumar whereas the telephone number is in the name of venkat which is me the complainant. I informed him so and asked him to drop the call. He did not oblige and wanted me to tell him a to when i had taken the sim. I told him that it was three months back. He retorted that he had spoken to mr. Ajay kumar during the same time and started harassing me. I told him i shall go to the ombudsman and to the police. He encouraged me to do the same and warned me that if i disconnect the call, he shall call me again and again at the same number and will harass me. This is clearly infringing on my privacy. If this happens to be from the bank, i need a quick redress of my complaint. The number from which the call came multiple times was [protected]. Please also note that i have no business relationship with your bank.

After a long time, iyogi technical services company has come in vision; it is looking for $2996300 usd reimbursement for deficit in services ensuing in a defaulting judgment against it by a us court. So on a complaint by this technical company, the national consumer disputes redressal commission has asked for response from hdfc ergo general insurance company to.

With a claim to have got a professional responsibility strategy from hdfc ergo in the month october of 2014 that is applicable for a year for $10 million, this company did complaint to the national consumer disputes redressal commission all through advocate manish kumar that when it confronted the court case sued by the us attorney general to "finish a scam that hires deception and scare procedures to force consumers into purchasing preventable tech support services", the insurance company did not execute its obligation to give the requisite money promised under the insurance policy to employ capable lawyers before the seattle court to guard the court case.

Before justice ajit bharihoke and member anup thakur, senior advocate sukumar pattjoshi said rejection of obliged fiscal support from hdfc ergo let under the insurance policy that obliged iyogi to guard against the supposed claims against it in the court in usa. Accordingly, iyogi's net worth got wholly corroded foremost to major corrosion in market capital.

Iyogi looked for a direction from the national consumer disputes redressal commission to hdfc ergo, through which iyogi had got the insurance policy, to pay $ 10154303 usd, to the complainant in terms of the policy bought.

For loss of status and financial loss, iyogi asked for an amount of $1 billion usd from the insurance company.

I have blocked my credit card on July 31st 2017, but I have been charged renewal charges on my credit card and statement was sent to my email id & mobile number in the month of December 2017.
When I am not using the card anymore, why should I pay for it.

From the last 3 days I am calling HDFC Crefit card customer care -[protected], after waiting for 30-40 mins I get a chance to talk to representative & he/she disconnects the call when I start to discuss the issue within 10-15 seconds.

I have tried to contact them but they disconnects the call in 15 seconds.

When visited HDFC branch, they ask me to call customer care.

My contact no- [protected] which os registered with my HDFC credit card account.

I recently received a new credit card from hdfc. They activated a insurance plan without my written application and charged me through credit card. I asked for a cancellation of the same since i did not dually sign any form to activate it. The phone banking officer said that i need not have to pay the due for this as this will be cancelled.

Few days later, i could see that they have charged me for not paying the due and also the insurance amount was not refunded fully. When i contact their customer service, they don't respond properly and they speak harshly.

Worst bank in my experience is hdfc!!!