[Resolved]  HDFC Bank — savings account funds put on hold

My funds in my savings account was put on hold without any notification and intimation from my end. When asked, they said it is because i blocked my cc. But, i blocked my cc because of an unauthorized transaction. And, if this was the process, then it should have been explained to me before and not after this was done. I would have issued a new card. Please unblock my savings account funds immediately otherwise, will have to take this up legally and publicly.
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Dec 3, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2019
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you with the solution.

-Anay
HDFC Bank Customer Assistance
 
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