HDFC Bank Complaints & Reviews

Address: 560027

I loaded 10000 on 22nd oct 2019 money from hdfc crefit card to payzapp but money deducted in credit card account but not reflected in payzapp account, today i added 10 rs it was reflecting can u help me out with this issues i dont what wrong with the transaction, i raised a compliant also but no one is revert back to me, please refund my amount as soon as possible.

Dec 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2019

HDFC Bank Customer Care's response Dear Customer,

We'll look into that for you. Please provide your registered contact details and transaction details at the below given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. We'll sort this out for you.

-Anay
HDFC Bank Customer Assistance

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Hi, my name is mayur. My hdfc a/c no is[protected], ifsc code is hdfc0001796 & hdfc bank branch is paud road branch pune. I opened account behalf of my company in jan 2017 and it continued in use till nov 2017 but due some health issue, i undergone multiple surgery. I left my previous organization and i'm completely in bed rest state since last 1.5 years even i don't memories things that time my account is in inactive state and it will charged rs.600 continuously and it in minus account state. So, i request to waive off money but they do not waive off money and told me to pay amount. I alreday mentioned about my current situation and i'm not going to pay money.
Please, look once and slove my problem

Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

Please visit the below link and submit complete details of your query along with the correct account number for further assistance: http://bit.do/fetQj. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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P

pangaria123

from Mumbai, Maharashtra

Oct 24, 2019

I have deposited a check of Rs 2655 dated 16/10/19 on 16/10/19 at HDFC BANK KOTA MAIN BRANCH,
But till date it is not appearing in my account,
i have visited branch office but they are telling that this check is not available there though on anther check is deposited same day and time is there with bank.

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V

vagish gupta

from Bengaluru, Karnataka

Oct 24, 2019

Rs 177 had deducted from my hdfc account number. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst. I don't know about this deduction? I dont have hdfc debit card also

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V

Vinika Jee

from Mumbai, Maharashtra

Oct 24, 2019

Hello,

My salary account ₹.887 hold. How can I get back???

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L

lal singh Negi

from Delhi, Delhi

Oct 24, 2019

Dear team

Please this courir not delivered my credit card this is my home address.

So please redelivery my card my address.

Regards
Lal Singh
[protected]

about bank account and negative charges - Comment #3569967 - Image #0

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N

Neil Clarkson

from Chennai, Tamil Nadu

Oct 24, 2019

I never got my credit card delivered to me. I got a call from blue dart courier but they never delivered it to me.

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Neil Clarkson's reply, Oct 19, 2019

I want my credit card delivered to me.

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Address: TOWER A III GROUND FLOOR,IT/ITES SEZ ACTION AREA ID NEW TOWN, 700156

Hi,
Myself sangeeta seal i ordered from amazon order date 23-sep-2019
Order number #[protected] & product name
Amazonbasics circular polariser filter 52mm
Amount 849.00

Refund has been initiated from amazon on 1st october 2019. To my credit card ending number 8524. And the same day i've received the confirmation from hdfc bank to my registered mobile number at 02.10pm.
But my credit card statement that amount not yet reflected. For translation of rrn which amazon has provided is 025598
And when i talk to hdfc bank customer service they said marchent not yet refunded..

My registered mobile number for both account amazon and hdfc is [protected].

+2 photos

Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 24, 2019

Updated by sangeeta17 I did not received information why my complaint marked as resolve... Reopen it...

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

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jueli_lomate

from Mumbai, Maharashtra

Oct 24, 2019

Very bad service you guys are providing. i have PL running on my account. my account balance was maintained on 7th oct. still my account deducted by 888Rs for late EMI pay. disgusting service really pathetic

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Address: Ahura Centre Andheri East Mumbai, Mumbai City, Maharashtra

I have lodged a complain to hdfc bank (Complain no[protected] on 08th october 2019 to customer care about fraud transaction happened through my account on the very same day. On 9th october 2019 i filed dispute form alongwith fir copies. On 24th october 2019 i received a reply that it was through upi and genuine transaction. I don't know where our money is safe when reputed bank like hdfc give you such reply and fraud transaction can happen in this bank.

Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We would also like to confirm that to initiate a UPI fund transfer, customer needs to verify a 4 digit UPI Pin which is linked to the account. The Pin is set basis the last six digits of the debit card & expiry. As we received an authentic confirmation of the UPI Pin linked to your account, the transaction was successfully settled from our side. We advise you to take this matter with the concerned law enforcement agency for further investigation of the case. We promise to give full cooperation to the concerned agency in case they require any details pertaining to this specific transaction. In line with our focus and commitment to Customer Service, we trust we have addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. We also wish to inform you that your case has been reviewed by our Bank's Internal Ombudsman appointed as per instructions from the Reserve Bank Of India. In accordance with regulatory guidelines, we are also required to mention that you may approach the Banking Ombudsman (appointed by the Reserve Bank of India); in the event, you are not satisfied with our handling of your complaint. Should you wish to exercise this option, please log on to our website www.hdfcbank.com for details of the Banking Ombudsman Scheme - 2006. We look forward to your continued patronage and support.

-Nadia
HDFC Bank Customer Assistance

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G

Gokula Priya

from Noida, Uttar Pradesh

Oct 24, 2019

Hi,
I am a cts associate and i lost my food card and also my old card has some balance amount.please guide through the process of reapplying and transferring old amount.

Thanks
Gokulapriya.R

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Address: 116,slv nice view apartment , chikkathogur main rd, electronic city post, 560100

Hi
Fraudulent transaction happend on my hdfc credit card rs. 2.00, rs. 9, 870.00. Rs. 9, 980.00 and rs. 15, 499.00 at m/s. Paytm ivr e commerce and m/s. WWW.MOBIKWIK.COM on 03/10/2019. Immediately hdfc phone banker informed me about the trasactions and
I confirmed this is not done by me,
Still these trasactions are approved by bank and i am being charged for these, dispute team has come back saying these trasactions are approved and i have to pay the bill.
I am a very average salaried person, now since credit card statement is generated i am afraid to not be able to pay this
Much huge amount and become a defaulter there.
Kindly help me with your support to resolve the case and get my money back.

Dispute team reference number :[protected]
Dispute team id :cc. [protected]@hdfcbank.com
Cyber cell fir no.8433/2019
Gsc no. Is po[protected]

Shashi rani mishra
[protected]@rediffmail.com

Nov 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available on our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

-Nadia
HDFC Bank Customer Assistance

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My credit card [protected] is expiring this month 10/19. The new card still not come. I want to ask status from customer care but there is no option to talk. I am dialing isd call again and again and there is nothing happening.

Can you look into it? Whom should i call? Where should i talk. The number [protected] is pathetic

I cannot make isd calls again and again to listen to your ivr recorded instructions...

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Address: Corporate Miller ,332/1, Thimmaiah Road ,, Vasanthnagar, 560052

There was a hold in my hdfc bank account of rs 1120 in negative and without any notice and 2 days back the amount recovered. And already raised concerns with them but they don't reply back also not pick my call. Again they are holding rs 520 in my account. Below are my account details
Account holder: praveen kumar m
Account number: [protected]
Ifsc: hdfc0001208
Branch: millers road

+1 photos

Dec 4, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Nadia
HDFC Bank Customer Assistance

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Address: Hdfc bank mohania, Kaimur, Bihar, 821109

Dear sir
I am chitaranjan pratap singh my emp id is 122131 working from 06 march 2014 to 29.09.2016 in hdfc bank ltd as a branch sales officer.
So kindly requested to you please provide reliving letter bellow mention email i'd.
Thanks & regards

Chitaranjan pratap singh
Emp id_ 122121
Branch sales officer
E-mail id_ [protected]@gmail.com
Mob no. [protected] /[protected]

Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Nadia
HDFC Bank Customer Assistance

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Address: Bhoomi gardenia 1106 Fwing Kalamboli, Mumbai City, Maharashtra, 410218

The hdfc bank has put a hold on my funds of rupees 1549.88 as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: hdfc0002822
Branch: kalamboli
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

+1 photos

Dec 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2019

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there is an outstanding charge [AMB, Insta alert etc...] on your account to be recovered.

Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

For further assistance on your outstanding charges, we request you to visit your account branch.

-Nadia
HDFC Bank Customer Assistance

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Bank has put lein on my savings account even after paying the settlement amount against the credit card, i do understand it was delayed but was paid still lein was applied. A lady from mumbai team speaks as if she is the owner of hdfc and maharani of some place. I do not deny to pay but there should be a way to speak and also should understand there are different requirements of a person holding a family... I have a small kid at home and my entire money is stuck due it lien so requesting to please assist on the same... Customer id is 6975618...

Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/41467902 for any queries in this regard.

-Nadia
HDFC Bank Customer Assistance

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S

Spoorthy Nagaraj

from Delhi, Delhi

Oct 24, 2019

From my account, .RCH debit charges are deducted by 4 time. Am requesting you to revert my ammount to my account . For bounce changes I have already paid to respiration account.

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Address: Hdfc bank Devendra Nagar branch, Birbhum, West Bengal, 492001

Hello,
This is a complain about something unusual mostly over looked yet very important. I got married last month and my husband is hdfc bank (Raipur) employee. His working hours are so odd that we don't even have a normal life routine. He leaves for office by 8.30 in the morning and there is no fixed time for his coming back home as he has so much pressure that he don't even get time to have his lunch. Our married life is another matter, my husband doesn't even have a normal life he don't even get time for his own things that needs to be done. We especially i am so fed up with his job that we have decided to file a divorce just because of his job. I know you will say that there is always an option to quit but here my question is why should he quit his job when all the bank worker and the authority can do is just make changes in their working methods and fixed working hours.

Nov 23, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2019

HDFC Bank Customer Care's response Dear Customer,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Anay
HDFC Bank Customer Assistance

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Y

Yogimech348

from Mumbai, Maharashtra

Oct 24, 2019

Sir this is yogeswararao mannam my number [protected] I have hdfc credit card by the last three months I m not doing job right now I satelment amount they r not responding will u please help me

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Y

Yogesh Padte

from Mumbai, Maharashtra

Oct 24, 2019

This complain is about hdfc recovery agent call coming from phone no. [protected] Ms. Ranjana. She is calling in my office bcoz to clear my brother's died. I sit at branch office and she is calling my main office in every 5 minutes and harassing my office people's.

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Yogesh Padte's reply, Oct 15, 2019

to clear my brother's dues.

A

anuj singh123

from Mumbai, Maharashtra

Oct 24, 2019

I have to pay my credit card payment after my settlement but my card is not active so i cant pay my payment so will u help me for that how i pay my payment..

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Address: 00:19:3b:0f:3c:ad, Mumbai City, Maharashtra, 401203

My card expired in 08/2019. I changed my residence before that date. My card was returned due to unsuccessful attempts for delivery. Tried called customer care to resolve my query n get my address changed but the number is an automated line and can't speak to a representative. I had visited my home branch but they say I should call customer care n try again. I want my card back. Please help me with the procedure.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 508/1, DEOLI VILLAGE, New Delhi, Delhi, 110062

We have make a transaction from my credit card no [protected] dated 14.10.19 of rs. 39121.00 and we received a msg from hdfc that debit of rs. 39121.00. After 3 days we have login to see the status. We are shocked that my a/c was debited of rs. 39352.41 on dated 14.10.19 and rs. 1377.33 and 247.92 on dated 15.10.19. This amount was not at my knowledge and never received a msg from hdfc bank.
So please reverse this charges that debited extra from my credit card.

Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed with regard to your credit card. You may write to us along with the transaction details like date, amount and nature of the dispute to cc.[protected]@hdfcbank.com and we shall assist you.

-Nadia
HDFC Bank Customer Assistance

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S

Shakiba

Oct 24, 2019

Sir . I have availed a credit card of hdfc bank card number is[protected]
I want to make it's full payment of RS 63000 but non of your executive is helping me of doing that. Actually after payment I need my Noc because it's very urgent I need to buy a property where Noc is needed . Please help me
Name- shakiba
Plz contact me [protected]

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Hi tried adding Rupees 4000 to my PayZapp wallet through HDFC credit card. Money got deducted from my account and not reflecting in my wallet.
I tired calling customer care & they are not responding. Kindly check this issue and credit back my deducted amount ASAP.

HDFC Bank customer support has been notified about the posted complaint.

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Address: hyderabad, Hyderabad, Telangana, 500055

Hi all,
My name is nagendra soppadandi being a hdfc credit card customer at hyderabad branch telangana. Bearing cc number [protected], no proper customer care for resolvning issues immediately from hdfc
I have done transaction on 22 oct 2019 at 12:30 and tried loaded amount 517 rs into payzapp wallet, payment was failed due to app issue, but my amount was debited from my credit card please look into dis as soon as possible
[protected]
[protected]

Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available on our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful. Forms Center > Credit Cards > Cardholder Dispute Form.

-Nadia
HDFC Bank Customer Assistance

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Address: Room no. 1096, near ambedkar market, M.H.B. colony, satpur, nashik - 422012, Nashik, Maharashtra, 422012

Respected sir,
Myself raosaheb wakchaure generated online insurance pollicy worth 15, 990/- rs with bajaj allianz general insurance company ltd dated 03/07/2019 and mine 17, 00/- got auto debited from my hdfc credit card on 5/8/2019 including processing fee i have printed pollicy details in my hdfc passbook of those transactions.
When i inquire bajaj allianz office to give details of pollicy they don't have any details on their system. They said to deal with my bank with this refund request regard. So here i am looking for your great cooperation. I am middle class old age citizen so this money is very important to me. I want my money back from respected account.
I have attached clarification letter of bajaj allianz.
My account details are as follow s.
Acc. No [protected]
Name raosaheb ramnath wakchaure
Ifsc - hdfc0000064
Mobile no. [protected]
Email id - [protected]@gmail.com
Thank you.
Please kindly pay attention in my request

Nov 23, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 23, 2019

Updated by Chhaya Karande 17, 000/- *

Oct 23, 2019

Updated by Chhaya Karande [protected]@gmail.com*

Verified Support

Oct 23, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed with regard to your credit card. You may write to us along with the transaction details like date, amount and nature of the dispute to cc.[protected]@hdfcbank.com and we shall assist you.

-Zubin
HDFC Bank Customer Assistance

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P

Prasanna Magatipalli

Oct 23, 2019

Hi sir I don't know how it happens 29355 RS were debited from my account will u resolve it please

refund of policy of bajaj allianz general insurance company ltd due to no policy details available at their office and in system - Comment #3568481 - Image #0

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S

surendra8191

from Mumbai, Maharashtra

Oct 23, 2019

I have issued bank gaurantee against my beneficiary, bank charge the excess amount of fees i have already compaint but not resolve the problem and did not received amount.

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Address: chowringhee branch, Kolkata, West Bengal, 700016

I had opened five bank accounts in the bank considering the false service promises made by the rm's at the time of opening these accounts.
Even though i am a preferred customer, yet my so called rm, "mr. Ashiq iqbal", of chowringhee road brach, kolkata, does not find it necessary to answer my calls or messages.
Just let me know, what is the point in assigning such "so called relationship[p managers" to customers who are called "preferred a/c holders". Appears the entire thing is a sham and a shere marketing gimmick played on innocent customers.
I am hoping, if hdfc can look into my issue and get it resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Oct 23, 2019

Updated by meghamodi what is the reference number?

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K

Karthik Panjala

from Mumbai, Maharashtra

Oct 23, 2019

Hello

I have done a transaction worth Rs.43000 using my HDFC bank account. However, the transaction was failed but the money got debited from my account.

When do I get the money back in my account?

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R

RaniKH

from Hyderabad, Telangana

Oct 23, 2019

Want to stop instant message so that thise charge will stop to deduct every quartly from my account like INST-ALERT CHG INC GST, if there is no option then i will close my account from HDFC.

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A

aniket2701

from Mumbai, Maharashtra

Oct 23, 2019

Hi Team, I had purchase d the mobile in cash back offer, but its more than 120 days are completed but cash back not received .I call to customer care but its pathetic service and even i went to bank but no one explain me with this service.
Its false commitment to customer please consumer complaint look into it.

customer id : 66003553

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A

akash c s

from Mumbai, Maharashtra

Oct 23, 2019

Dear sir,

i am akash c s work from hdfc bank ltd richmoand circle bangalore, i visit epfo web check my pf passbook is not update plz because my pf deduction is not showing in uan no-[protected] plz check and revert this mail

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Address: New Delhi, Delhi, 110059

Made a purchase for inr 10, 676 on louis phillipe store on 02 july, 2019. Promotion for 10% cashabck on hdfc bank credit card was going on during that period. I made the purchase with my hdfc credit card but still i am waiting for my cashback. Tried getting touch with hdfc bank customer care and they are asking for the sms or email for th offer.

The offer was in-store so i don't have any sms or email for that, seems like they are just trying to avoid my case.

Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We observe that we have responded to your e-mail on October 22, 2019, 03:58 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

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Address: Hadapsar, Pune, Maharashtra

Hello,

I got call from aadesh kulkarni from churchgate branch. (Mobile : [protected]) to explain the hdfc life policy.
At starting only i told him i don't want to take any policy now, but he told me that just listen once then you decide.
I listen all policy details and told him that i don't have to take this right now, but i can think in future.

When he got to know that i am not taking his policy...

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Address: 400104

Holder of hdfc bank account. Applied for fast tag 2 weeks back but no response. Tried to contact the number [protected] many times but it is always on music mode. I applied for new fast tag on 15th oct my tag application number is hfr289549. Very dissatisfied with quality of hdfc bank service. I have already paid rs 500 and there has been no response from hdfc bank. It appears bank is very eager ti take money.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 25, 2019

Verified Support

Dear Customer,

We have dispatched the tag on 24.10.19 through blue dart courier and its AWB no is [protected]. You will receive the consignment in 5 working days

-Nadia
HDFC Bank Customer Assistance.

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 631

money not loaded in the payzapp

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about bank account and negative charges

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refund not received

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action against fraud transaction

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hdfc credit card

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there is no option to talk to customer care executive.. no option in ivr???

unnecessary hold in my account I want my amount to be unhold.

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relieving letter

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holding my money illegally many more tym

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lien on savings account

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I am complaining about the working hours of hdfc bank employee

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credit card returned

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amount debited much more from my credit card no 5459 6488 0926 4097

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money got deducted from my hdfc credit card account but the same is not added in my payzapp wallet.

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amount debited from cc and not credited to payzapp wallet

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refund of policy of bajaj allianz general insurance company ltd due to no policy details available at their office and in system

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uncooperative & unprofessional behaviour of relationship manager

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10% cashback for louis philippe purchase

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hdfc manager was saying wrong words about my mother & sister

fast tag

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