HDFC Bank Complaints & Reviews

Hdfc life people asked me to take hdfc sanchay policy and said i will be getting 5% cashback on the premium amount. I took the policy 3 months before, but still not received the cashback from them. When i call hdfc life manager joseph who is responsible for this, he is threatening me. Joseph number [protected]. He is threatening me with his father's name.

HDFC Life customer support has been notified about the posted complaint.

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Today i did a transaction at kanakia boomerang chandivali citibank atm amounting inr 10, 000/- however the money wasn't dispensed yet i got the debit message and the ledger has been updated. Kindly help me logging a complaint to get this money added to my account. I tried reaching you on your landline however didn't go through, my office is in boomerang building do let me know if i need to visit the chandivali hdfc office.

Nov 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I had paid electricity bill using the payzapp payment method and applied the code Billpay for the cashback offer. My total amount of transaction was rs. 2176/- which is above the minimum limit of rs. 200/- for the offer to be credible. But after making the payment, i did not receive any cashback on my payzapp wallet. If it is not any worth, then please don't make false advertisements and attract customers, which at the end is like fooling them. I would not at all recommend hdfc credit cards to anyone if this is the case going forward. I am 100% eligible for the cashback according to your advertisement. So, please give me my cashback or else i will not at all recommend anyone to use hdfc credit cards.

HDFC Bank customer support has been notified about the posted complaint.

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V

Vikash Mahour

Aug 14, 2020

I had paid electricity bill using the payzapp payment method and applied the code Billpay for the cashback offer. My total amount of transaction was rs. 3173. But I don't get any cashback.

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Address: New Delhi, Delhi, 110003

Website: HDFC bank

Hi i want to inform you that 177 rupees was deducted from my account without my permission and without any notification as 3rd party cash txn inc gst 181019-mir[protected]. Please give me the description why and how a third party so easily take money from my account without my permission?

My account number is [protected] and my phone number [protected]

Dec 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that the charge levied to your account pertains to third party cash transaction done at Kalimpong branch.

HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network.However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank.

Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

-Nadia
HDFC Bank Customer Assistance

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Address: Hyderabad, Telangana

My HDFC ATM card is not delivered by Bluedart. I got message from Blue Dart My card is not delivered due to some problem. They sent back My ATM card to bank. Can you please resend my ATM card

.   Replace all

HDFC Bank customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400018

I had applied for HDFC Bank Jumbo loan on 11th October, I still havent received the DD and HDFC Bank is not ready to give the contact number or website address for tracking. They have provided the AWB number but without the website address to track what can I do with it, Their customer service is unable to provide the same saying they dont have the details of the company.

I am unable to understand why HDFC Bank has given contract to such companies.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600097

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 5649/- from my credit card number ending with8067 without my concern on date:23/10/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.5649/-

OneAssist membership ID : [protected]
Name :- PUKAZHENTHI E
Mobile No. :- [protected]
Credit Card Number Ending :- 8067

Oct 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 25, 2019

Dear Pukazhenthi,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Survey No 83/165, Arman Society, E5,, Opp. Kachra Depot, Shastrinagar,Kothrud, Pune, Maharashtra, 411038

I have requested for personal loan of 10lacs.loan amount has been disbursed on my account however as per their commitment the DD of balance transfer for axis bank has not been completed yet.

From last 2 weeks, I am just hearing it will done by tomorrow. The person in Hdfc bank named Yogesh, who is in bund garden branch was speaking so aroganntly & disrespectful to customer.

Another person or he might be a manager named as Chandan Kumar was also not responding to my request.

Please let me know when will I get the DD for my BT.

Thanks for the support.

Regards
Yogesh Ghadshi

Dec 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance

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I had applied for Credit Card, HDFC bank dispatched the card through there partner blue dart-[protected] to be delivered on 11/10/19. Till date have not delivered. HDFC bank is not giving any answer. Instead telling to clear all CC due and stop the services. They have stopped my old card also for without any reason. I want my new card and reason for delay and stopping my services.

Nov 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We have already responded to your concerns through e-mail to your registered e-mail address on October 22, 2019. The reference number for the same is[protected]. We request you to refer the same and revert through mail to for clarifications if any.

-Nadia
HDFC Bank Customer Assistance

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Address: rajapadhai street,elankad, Kanyakumari, Tamil Nadu, 629002

When ever I do online purchasing through net banking IAM not able to receive otp in my mobile .when I asked through phone banking they told we have refreshed ur credit card otp and for debit card u have to do from net banking site .I cannot find option to refresh contact detail, I visited my branch and they told to open hdfc Bank app and they did some setting change and still the issue is not solved

Nov 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2019

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit your details. Kindly also confirm your mobile number updated in your HDFC Bank account is correct. We request you to try again. If the issue persists, share us the date and amount of transaction attempted and merchant name for which you have not received OTP so that we can check further. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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G

gchandru chandu

from Bengaluru, Karnataka

Oct 24, 2019

Dear sir
I paid amount 60 day ago settled amount waiting for NOC letter has not arrived yet

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Kunduru Ramu

from Delhi, Delhi

Oct 24, 2019

I have ordered iphone and I cancelled the order the refund amount is not credited.but I got a message that hdfc has credited the amount in my account but my balance is not updated.please look into it immediately.

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A

Ankita tawade

from Mumbai, Maharashtra

Oct 24, 2019

My credit card block last month, how to unblock my credit card i don't no how to unblock and re activate my card, please give me suggestion, where i contact and how to contact, if any contact phone number or address give me. This is very helpful

I am giving my details
contact number-[protected]

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Address: 560027

I loaded 10000 on 22nd oct 2019 money from hdfc crefit card to payzapp but money deducted in credit card account but not reflected in payzapp account, today i added 10 rs it was reflecting can u help me out with this issues i dont what wrong with the transaction, i raised a compliant also but no one is revert back to me, please refund my amount as soon as possible.

Dec 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2019

HDFC Bank Customer Care's response Dear Customer,

We'll look into that for you. Please provide your registered contact details and transaction details at the below given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. We'll sort this out for you.

-Anay
HDFC Bank Customer Assistance

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Hi, my name is mayur. My hdfc a/c no is[protected], ifsc code is hdfc0001796 & hdfc bank branch is paud road branch pune. I opened account behalf of my company in jan 2017 and it continued in use till nov 2017 but due some health issue, i undergone multiple surgery. I left my previous organization and i'm completely in bed rest state since last 1.5 years even i don't memories things that time my account is in inactive state and it will charged rs.600 continuously and it in minus account state. So, i request to waive off money but they do not waive off money and told me to pay amount. I alreday mentioned about my current situation and i'm not going to pay money.
Please, look once and slove my problem

Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

Please visit the below link and submit complete details of your query along with the correct account number for further assistance: http://bit.do/fetQj. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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P

pangaria123

from Mumbai, Maharashtra

Oct 24, 2019

I have deposited a check of Rs 2655 dated 16/10/19 on 16/10/19 at HDFC BANK KOTA MAIN BRANCH,
But till date it is not appearing in my account,
i have visited branch office but they are telling that this check is not available there though on anther check is deposited same day and time is there with bank.

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V

vagish gupta

from Bengaluru, Karnataka

Oct 24, 2019

Rs 177 had deducted from my hdfc account number. When i checked the deduction why its happening than this detail is showing there â€” "hdfc bank â€” 3rd party cash txn inc gst. I don't know about this deduction? I dont have hdfc debit card also

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V

Vinika Jee

from Mumbai, Maharashtra

Oct 24, 2019

Hello,

My salary account â‚¹.887 hold. How can I get back???

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L

lal singh Negi

from Delhi, Delhi

Oct 24, 2019

Dear team

Please this courir not delivered my credit card this is my home address.

So please redelivery my card my address.

Regards
Lal Singh
[protected]

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N

Neil Clarkson

from Chennai, Tamil Nadu

Oct 24, 2019

I never got my credit card delivered to me. I got a call from blue dart courier but they never delivered it to me.

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Neil Clarkson's reply, Oct 19, 2019

I want my credit card delivered to me.

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Address: TOWER A III GROUND FLOOR,IT/ITES SEZ ACTION AREA ID NEW TOWN, 700156

Hi,
Myself sangeeta seal i ordered from amazon order date 23-sep-2019
Order number #[protected] & product name
Amazonbasics circular polariser filter 52mm
Amount 849.00

Refund has been initiated from amazon on 1st october 2019. To my credit card ending number 8524. And the same day i've received the confirmation from hdfc bank to my registered mobile number at 02.10pm.
But my credit card statement that amount not yet reflected. For translation of rrn which amazon has provided is 025598
And when i talk to hdfc bank customer service they said marchent not yet refunded..

My registered mobile number for both account amazon and hdfc is [protected].

Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 24, 2019

Updated by sangeeta17 I did not received information why my complaint marked as resolve... Reopen it...

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

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J

jueli_lomate

from Mumbai, Maharashtra

Oct 24, 2019

Very bad service you guys are providing. i have PL running on my account. my account balance was maintained on 7th oct. still my account deducted by 888Rs for late EMI pay. disgusting service really pathetic

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Address: Ahura Centre Andheri East Mumbai, Mumbai City, Maharashtra

I have lodged a complain to hdfc bank (Complain no[protected] on 08th october 2019 to customer care about fraud transaction happened through my account on the very same day. On 9th october 2019 i filed dispute form alongwith fir copies. On 24th october 2019 i received a reply that it was through upi and genuine transaction. I don't know where our money is safe when reputed bank like hdfc give you such reply and fraud transaction can happen in this bank.

Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We would also like to confirm that to initiate a UPI fund transfer, customer needs to verify a 4 digit UPI Pin which is linked to the account. The Pin is set basis the last six digits of the debit card & expiry. As we received an authentic confirmation of the UPI Pin linked to your account, the transaction was successfully settled from our side. We advise you to take this matter with the concerned law enforcement agency for further investigation of the case. We promise to give full cooperation to the concerned agency in case they require any details pertaining to this specific transaction. In line with our focus and commitment to Customer Service, we trust we have addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. We also wish to inform you that your case has been reviewed by our Bank's Internal Ombudsman appointed as per instructions from the Reserve Bank Of India. In accordance with regulatory guidelines, we are also required to mention that you may approach the Banking Ombudsman (appointed by the Reserve Bank of India); in the event, you are not satisfied with our handling of your complaint. Should you wish to exercise this option, please log on to our website www.hdfcbank.com for details of the Banking Ombudsman Scheme - 2006. We look forward to your continued patronage and support.

-Nadia
HDFC Bank Customer Assistance

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G

Gokula Priya

from Noida, Uttar Pradesh

Oct 24, 2019

Hi,
I am a cts associate and i lost my food card and also my old card has some balance amount.please guide through the process of reapplying and transferring old amount.

Thanks
Gokulapriya.R

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Address: 116,slv nice view apartment , chikkathogur main rd, electronic city post, 560100

Hi
Fraudulent transaction happend on my hdfc credit card rs. 2.00, rs. 9, 870.00. Rs. 9, 980.00 and rs. 15, 499.00 at m/s. Paytm ivr e commerce and m/s. WWW.MOBIKWIK.COM on 03/10/2019. Immediately hdfc phone banker informed me about the trasactions and
I confirmed this is not done by me,
Still these trasactions are approved by bank and i am being charged for these, dispute team has come back saying these trasactions are approved and i have to pay the bill.
I am a very average salaried person, now since credit card statement is generated i am afraid to not be able to pay this
Much huge amount and become a defaulter there.
Kindly help me with your support to resolve the case and get my money back.

Dispute team reference number :[protected]
Dispute team id :cc. [protected]@hdfcbank.com
Cyber cell fir no.8433/2019
Gsc no. Is po[protected]

Shashi rani mishra
[protected]@rediffmail.com

Nov 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available on our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

-Nadia
HDFC Bank Customer Assistance

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My credit card [protected] is expiring this month 10/19. The new card still not come. I want to ask status from customer care but there is no option to talk. I am dialing isd call again and again and there is nothing happening.

Can you look into it? Whom should i call? Where should i talk. The number [protected] is pathetic

I cannot make isd calls again and again to listen to your ivr recorded instructions and keep wasting my time. I just want if the new card is issued or not??

Nov 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We suggest that you visit our web-site www.hdfcbank.com to download the application form for updating the contact details. The application form is available on our web site under the following path: Forms Center > Credit Cards > Change of address, Mobile Number & e-mail Id along. Kindly complete the same and forward the application form to our mailing address to review your request. Our mailing address is HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur P.O., Chennai 600 041.

-Nadia
HDFC Bank Customer Assistance

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Address: Corporate Miller ,332/1, Thimmaiah Road ,, Vasanthnagar, 560052

There was a hold in my hdfc bank account of rs 1120 in negative and without any notice and 2 days back the amount recovered. And already raised concerns with them but they don't reply back also not pick my call. Again they are holding rs 520 in my account. Below are my account details
Account holder: praveen kumar m
Account number: [protected]
Ifsc: hdfc0001208
Branch: millers road

Dec 4, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Nadia
HDFC Bank Customer Assistance

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Address: Hdfc bank mohania, Kaimur, Bihar, 821109

Dear sir
I am chitaranjan pratap singh my emp id is 122131 working from 06 march 2014 to 29.09.2016 in hdfc bank ltd as a branch sales officer.
So kindly requested to you please provide reliving letter bellow mention email i'd.
Thanks & regards

Chitaranjan pratap singh
Emp id_ 122121
Branch sales officer
E-mail id_ [protected]@gmail.com
Mob no. [protected] /[protected]

Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Nadia
HDFC Bank Customer Assistance

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Address: Bhoomi gardenia 1106 Fwing Kalamboli, Mumbai City, Maharashtra, 410218

The hdfc bank has put a hold on my funds of rupees 1549.88 as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: hdfc0002822
Branch: kalamboli
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

Dec 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2019

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there is an outstanding charge [AMB, Insta alert etc...] on your account to be recovered.

Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

For further assistance on your outstanding charges, we request you to visit your account branch.

-Nadia
HDFC Bank Customer Assistance

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Bank has put lein on my savings account even after paying the settlement amount against the credit card, i do understand it was delayed but was paid still lein was applied. A lady from mumbai team speaks as if she is the owner of hdfc and maharani of some place. I do not deny to pay but there should be a way to speak and also should understand there are different requirements of a person holding a family... I have a small kid at home and my entire money is stuck due it lien so requesting to please assist on the same... Customer id is 6975618...

Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/41467902 for any queries in this regard.

-Nadia
HDFC Bank Customer Assistance

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S

Spoorthy Nagaraj

from Delhi, Delhi

Oct 24, 2019

From my account, .RCH debit charges are deducted by 4 time. Am requesting you to revert my ammount to my account . For bounce changes I have already paid to respiration account.

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 631

5% cashback not provided

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money didn't dispensed yet amount got debited

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payzapp cashback not received

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3rd party cash txn without my knowledge

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atm not delivered

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credit card jumbo loan

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cancellation of one assist membership

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personal loan ( balance transfer did not issued from last 2 weeks)

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hdfc credit card

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not able to receive otp

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money not loaded in the payzapp

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about bank account and negative charges

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refund not received

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action against fraud transaction

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hdfc credit card

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there is no option to talk to customer care executive.. no option in ivr???

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unnecessary hold in my account I want my amount to be unhold.

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relieving letter

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holding my money illegally many more tym

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lien on savings account

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