[Resolved] HDFC Bank Securities — non receipt of fastag

GauravS47782512

from Delhi, Delhi

Address:

Flat no 302, dream homes 2, Sector 121 Vill Garhi Chaukhandi, NEAR noida international public sch, Gautam Buddh Nagar, Uttar Pradesh, 201301

I applied for hdfc fastag on 07 dec 19 with docs and rs 500 payment. Received sms intimating delivery of fastag within 1 week. Fastag application no. Is hfr944820. No means of communication. Customer toll free no is busy 24x7 seems receiver is kept aside. No means of knowing status also. Very disappointed with service of hdfc. Should have choose other provider

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Jan 26, 2020

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2019

HDFC Securities Customer Care's response Dear Customer

Greetings from HDFC Securities Ltd !!!

As this query pertains to Bank, we request you to kindly connect with your relationship manager or your bank branch in this regard.

We shall also forwards this concern to them to address.

Regards
Customer Care
HDFC Securities Ltd

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Once you have applied, you will receive the Tag within 15 working days. You will receive dispatch details via SMS once the tag is dispatched. For any further assistance, you may write to us at fastag.[protected]@insolutionsglobal.com or call on[protected]

-Nadia
HDFC Bank Customer Assistance

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