[Resolved]  HDFC Bank — smart emi loan services activate without permission

Dear sir, hdfc bank employe activate any service and deduct money from my credit card, last time they activated one assist service, while this time they approved loan service without my permission, also they not informed me about any type of loan and send me mail that your loan is approved and balance will deduct, my credit card last no is 3370.
And loan no is 34359050.
I don't want any type of loan, need to cancel it asap.
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May 7, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Mar 26, 2018
Updated by kaushik682
Still I am awaiting for reply
Verified Support
Mar 27, 2018
HDFC Bank Customer Care's response
Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance
Mar 27, 2018
Updated by kaushik682
Dear sir,

Last digit of credit card number is 3370.
And mail ID is mukesh.[protected]@gmail.com
And phone number is [protected]
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