[Resolved] HDFC Bank — transaction failed, but deducted money.

srinivasgurlinka

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500033

Hi team,

I was doing online transaction to muthoot app and my transaction was failed twice, but my amount has been deducted twice (19419.52 +19419.52) with a total of 38839.04. My account details are:

Savings account no.: [protected]

Reference number:[protected] and[protected]

Please resolve the query asap.

My details:

Name: g. Srinivas rao
Registered mail: [protected]@gmail.com
Savings account no.: [protected], yellareddy guda, srinagar colony road, hyderabad.

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Jun 4, 2018

Complaint marked as Resolved

Good effort by HDFC team to make the effort to get the money back refunded.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 22, 2018

HDFC Bank Customer Care's response Dear Customer,

Our team has responded to your email today vide ref id[protected]. Please check your email inbox and rever to our e-mail in case of any pending issue.

-Manoj
HDFC Bank Customer Assistance