[Resolved]  HDFC Bank — unable to use gift card on any e-commerce website

Address:412, VRR FORTUNA,JANATHA COLONY, SARJAPURA MAIN ROAD, DODDAKANELLI, 560035

I received a gift card from my friends and i have experienced the worst times of all in placinng an order worth 500 rs also amazon site. I did a transaction and the amazon page says that the transaction failed. Got a message from the hdfc bank that the amount has been deducted. Not sure even if i will get the money back or not. Even worst, there is no way you can write an email to hdfc bank if you do not have an account with them and you just have a gift card received by others.
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Dec 28, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2019
HDFC Bank Customer Care's response
Dear Customer,

We'll just need a few details to help you. Please click on https://t.co/N2sk0voO2e to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have payed for fastag on 10 nov2019. No response. Complaint number.
Application Num HFR349272

I want my money back. Shame on such a bank. This is not expected from a Bank supporting a Nation Wide Decision or Plan.
I have applied for FASTAG on 9th Nov but yet to recived it

The application number is HFR348349
Hi my name is peter I gave NO permission to deduct money out off my account Why has it been deducted I would like a refund into my account
I forgot my foodcard pin number.
Kindly help me to get the pinno. For my food card.
Card no.ending with 5917
I am Girish Mate. My account in hdfc bank (kalamandir branch, branch code 1016), Last auguest month from my account automatilly debited rs 5700.
but hdfc branch staff cant support till date. my mobile no. is [protected].

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