HDFC Bank — unauthorized credit card charges

Xina Quadros

Address:

400064

Im an hdfc credit card holder card ending 1555
There has been an unauthorized deduction of rs. 1899/- from my credit card without any prior intimation
Kindly cancel this plan immediately by deactivating my membership and refund the deducted amount immediately
This is unacceptable that you deduct amount on name of one assist mfee without customer's information or consent
If this is not done as priority i will be issuing a formal complaint to the hdfc bank as well
Awaiting your response asap

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Comments

Devyani Madan

from Mathura, Uttar Pradesh

Hello I had ordered two laptops from Flipkart on debit cards EMI option. Even though I cancelled both laptops on flipkart and Flipkart is showing refund completed. HDFC deducted 40000 from my account and now the balance is -30000

Pavan Prem

from Bengaluru, Karnataka

I have been charged 177 rs please refund the same if not I will cancel my account and will recommend all my friends to cancel HDFC accounts .. [protected]

Account number [protected]

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Customer,

Greetings from OneAssist,

We are sorry for the inconvenience caused.

Request you to please mail your membership details at [protected]@oneassist.in or inbox us your details on Facebook or twitter so that we may initiate the cancellation process.

Regards,

Sophia,

Team OneAssist.