HDFC Bank — Unauthorized Credit card Charges Levied as IGST OFFUS EMI, INT, PRIN in my credit card and not contacted through IVR for assistance | |
In my credit card statement always showing the following. I need to know what is that and request to reversal of the same to my card. The same is coming in all month. I tried to call customer care center to talke with the executive in toll fee no. [protected]/ [protected]/ [protected], but not getting any option to contact executive. Request to please look into the matter resolved my issue. SEPT Bill 19/08/2020 IGST-VPS[protected]RATE 18.0 -21 (Ref# 09999999980819005715275) 23.71 19/08/2020 IGST-VPS[protected]RATE 18.0 -21 (Ref# 19999999980819999641660) 248.98 19/09/2020 OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999980919006012480) 1, 091.90 19/09/2020 OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999980919006012498) 113.84 OCT Bill 19/09/2020 IGST-VPS[protected]RATE 18.0 -21 (Ref# 19999999980919999658590) 287.78 19/09/2020 IGST-VPS[protected]RATE 18.0 -21 (Ref# 09999999980919006012498) 20.49 10/10/2020 IGST-VPS[protected]RATE 18.0 -21 (Ref# 09999999981010009173146) 28.41 10/10/2020 IGST-VPS[protected]RATE 18.0 -21 (Ref# 09999999981010009173138) 91.51 19/10/2020 OFFUS EMI, INT NBR:05, [protected] (Ref# 09999999981019006710859) 95.64 19/10/2020 OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999981019006710842) 1, 110.10 Was this information helpful? | |
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HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 22, 2020 HDFC Bank Customer Care's response Dear Customer, Please note as per the recent amendments, the Finance Bill has widened the scope of banking and financial services which are eligible for the levy of Good and Services Tax (GST ). As per the current Finance Bill, all fees and transaction charges levied in your card account will attract a rate of GST @ 18%. In terms of these guidelines provided by the Finance Bill, the Bank will be levying the GST accordingly and thereby wish to reiterate that the GST component once charged will not be reversed. The above details are also updated on the HDFC Bank Website " www.hdfcbank.com ", please refer Fees and Charges section on the website or below the Schedule of charges MITC link for details on GST. https://bit.ly/3kvNOVC -Nadia HDFC Bank Customer Assistance | |
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Request to please look into the matter resolved my issue.
21/12/2020 OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999981221006444121) 12, 241.58
21/12/2020 OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999981221006444139) 784.46
G.VIjay