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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 325

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G
gheevarghese mv
from Perumbavoor, Kerala
Oct 19, 2020
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Hi HDFC

I have cancelled order on Amazon, which i had done with my credit card. I immediately got a msg from hdfc that
Ur transaction on hdfc bank credit card ending **** for rs. 14220.51 has been credited/reversed by Amazon on 20-10-17:13:54:52

But when, I checked the online statement, it is not credited into my account.

please help me with this.
HDFC Bank customer support has been notified about the posted complaint.
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    Kiran Sudam Mhatre
    from Mumbai, Maharashtra
    Oct 19, 2020
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    I have order one phone model no. Redmi note 9 pro from amazon dated on. 8 Oct 2020 on credit card EMI.
    But order was cancelled by amazon itself by stating "phone is having internal problem" and delivery boy took phone from me. On dated 13 oct 2020 i have received refund amount of Rs. 13406₹ but processing fee & GST% got debited from my account which has not received.
    Again on 14 Oct 2020 refund amount got deduct along with processing fees + GST without my approval.
    Again same product was re-ordered by amazon without my intimation amount got debited from my account along with processing fee + GST. And now who is responsible for my processing fees + gst charges got debited my account. Amazon customer care and HDFC bank not support me to resolve this issues. Now m mentally harassment with this both. Kindly help me to resolve this at as soon as possible.
    Refund Reference # 75503720285042831386490

    Regards
    Kiran Mhatre
    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      K
      Ku beenu
      Oct 19, 2020
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      Hello sir/madam,
      I am Beenu Sharma customer of your bank for last 4 years holding account . I purchased a mobile phone via Amazon due some technical issue they cancelled my order. I talked to the Amazon customer service, they said that my amount has been refunded on 9 Oct 2020 . But amount is not credited to my account.
      Kindly do the needful as soon as possible .
      Thanking you .
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        anantyash
        Oct 19, 2020
        Resolved
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        Resolved

        Hi, i have made a transaction to AMAZON and i cancelled it later. i got a message from HDFc that: Ur transaction on HDFC Bank DEBIT/ATM Card ending 9309 for Rs. 1799.00 has been credited/reversed by AMAZON on[protected]:21:44:31

        But I have not received any amount in my account and also HDFC customer support on call are helping properly.

        Its my humble request to please solve it as soon as posiible
        Oct 19, 2020
        Complaint marked as Resolved 
        its now been deposited after a call with customer care
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 21, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        As per our records, the said amount has been refunded to your account. Please check your account statement online for further details.

        -Nadia
        HDFC bank Customer Assistance.
        i made a transaction fr 3000 in relaince and i have cancelled and they have credited back .bt i have not seen any reduction of 3000 in the next payment of my credit card bill.pls do help i am facing issue contacting them
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          D
          Dowlath Begum
          Oct 19, 2020
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          I have made a transaction thru debit card for Amazon after I have cancelled the order. I got sms from HDFC that amount is credited/reversed from Amazon to account but could not received refund till today.
          HDFC Bank customer support has been notified about the posted complaint.
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            L
            lathan89
            from Bengaluru, Karnataka
            Oct 19, 2020
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            I have dropped mail 2 months ago asking to discontinue insurance account since I was misled into taking that insurance along with HDFC home loan. But I have not received any response instead I am flooded with emails asking me to pay premium.
            HDFC Bank customer support has been notified about the posted complaint.
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              L
              Lal Babu singh
              Oct 19, 2020
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              I have cancelled order on Amazon, I immediately got a msg from hdfc that
              Ur transaction on hdfc bank credit card ending 3984 for rs. 53249.00 has been credited/reversed by Amazon on :[protected]:13:54:21
              And Its been 4 days already.
              I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from the bank, I am assuming that the Amazon has done its part. Will it ever get reflected in my account?
              My phone number linked to it is: +91 [protected]

              Please help me with this.
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                Neeraj Fagna
                Oct 19, 2020
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                Address: GuruGram

                My custid is 49284898.
                Hdfc bank has opened RD without my consent.Rs 5000 deducted from my account.
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  Pljdj
                  Oct 19, 2020
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                  I have traveled Via Kumbalam Aroor Toll Plazza thrice in a day and they deducted from my fast tag for each travel.

                  usually which is taking 40 rupees for one side and the return amount 15 rupees but for this time they deduct 40 rupees for my intial travel and return travel taking the same amount, unfortunatly I need to cross the toll again in the same day and they deduct 15 rupees.

                  Kindly help to refund the amount to my account.

                  Vechile Number : MA3EUA61S00F51596

                  HDFC bank customer care number [protected]...

                  Thanks
                  Sreepriya.
                  I have traveled Via Kumbalam Aroor Toll Plazza thrice in a day and they deducted from my fast tag for each travel.

                  usually which is taking 40 rupees for one side and the return amount 15 rupees but for this time they deduct 40 rupees for my intial travel and return travel taking the same amount, unfortunatly I need to cross the toll again in the same day and they deduct 15 rupees.

                  Kindly help to refund the amount to my account.

                  Vechile Number : MA3EUA61S00F51596

                  HDFC Bank customer care number [protected]...

                  Thanks
                  Sreepriya

                  I have traveled Via Kumbalam Aroor Toll Plazza thrice in a day and they deducted from my fast tag for each travel.

                  usually which is taking 40 rupees for one side and the return amount 15 rupees but for this time they deduct 40 rupees for my intial travel and return travel taking the same amount, unfortunatly I need to cross the toll again in the same day and they deduct 15 rupees.

                  Kindly help to refund the amount to my account.

                  Vechile Number : MA3EUA61S00F51596

                  Fastag customer care number [protected]...

                  Thanks
                  Sreepriya
                  HDFC Bank customer support has been notified about the posted complaint.
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                    B
                    Biswa Ranjan Bhuyan
                    Oct 18, 2020
                    Resolved
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                    Resolved

                    Reversed transaction from Amazon not credited in my bank account.

                    I have cancelled a order on Amazon, after a few minutes I got a message from HDFC that

                    Ur transaction on hdfc bank debit/atm card ending 0662 for Rs. 7649.10 has been credited/reversed by AMAZON on[protected]:21:23:04

                    I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the AMAZON has...
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                    B
                    bishalnath0
                    Oct 18, 2020
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                    I have cancelled a order on amazon, i got a msg from hdfc that

                    ""Ur transaction on hdfc bank debit/atm card ending ####for Rs 47848 has been credited/reversed by Amazon on[protected]:19:09:41""

                    I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help.

                    I have checked with amazon and they said they have already done their part.

                    Tried reaching hdfc bank, but wanst able to connect with any human Customer care executive.

                    When will i get my refund
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      Prathyusha valasani
                      Oct 18, 2020
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                      Hi sir/madam,

                      I have ordered Nubeno Men's Cherry Formal Shoes-9 UK and cancelled on friday 9th October. I haven't received the cancellation refund amount. The refund referrence number is 611108. Can you please check and return the amount.

                      Thanks,
                      Prathyusha.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        Kishore1755
                        Oct 18, 2020
                        Resolved
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                        Resolved

                        Myself POOLASARI KISHORE, I applied HDFC credit card by online and submit all required documents to bank executive. Bank confirmation call & bank person also came to home for confirmation. But application status showing application decline. I tried to call bank persons, their response was poor. Why decline? Still not known. Kindly solve this, application approved or declined? If declined why?
                        Oct 24, 2020
                        Complaint marked as Resolved 
                        Phone call from HDFC for confirmation 04423740017. 04448573637. HDFCBank CreditCard App 20I23061498190S1.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          Ashish suroshe
                          Oct 18, 2020
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                          Last month my credit card bill was around 12855, i pay my amount even before due date.
                          Then also amount is not updated yet.
                          And they charge me fine of 295 rs plus they added 12855 amount in this month bill.

                          Plus there customer service is worst, they dont have any number to connect with human executive, ivr is sending you here and there only loan option can connect.but non other option will help you, so where should i file complain.

                          I need everything to be clear need help.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Hi,

                            I have been trying to add a Beneficiary account of type "Transfer to other bank / Credit Card Payment (using NEFT / IMPS / RTGS)" to my HDFC Account using netbanking login but in vain.

                            When I choose adding beneficiary, I am able to enter the account number of the beneficiary but unable to add the IFSC code. I tried searching with IFSC code alone, by adding bank name & branch code- It simply says "no records...
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                            F
                            Faiz Wali
                            Oct 18, 2020
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                            I want my money back which is deducted 318 at time of covid 19 this is very bad thing do.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              H
                              Himadri Chakravarty
                              Oct 17, 2020
                              Resolved
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                              Resolved

                              The hdfc bank has put a hold on my funds of rupees 1720.00 as mi revenue hold through gefu, account details is
                              Account number: [protected]
                              Ifsc: HDFC0000044
                              Branch: GURGAON
                              Account type: Savings account
                              The customer service is not able to give any info on this.
                              First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                              Aug 20, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 19, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have shared your comments with the concerned team and our bank official will get in touch with you at the earliest. We request your patience in the interim.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                S
                                Sarvesh Fuse
                                Oct 17, 2020
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                                Address: Nerpinglie

                                [protected] cotomar I'd
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  O
                                  Oqhkbbihktrilok kumar
                                  from Delhi, Delhi
                                  Oct 17, 2020
                                  Resolved
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                                  Resolved

                                  Ay I Request You I am Regular customer in Your Hdfc Bank janak Puri Branch New Delhi-58( Branch IFSC Code- HDFC0000129). Sir I am this time Job Less and after lockdown situation is very critical, yesterday my salary 3 month hold before lockdown hit in my HDFC bank account Saving Account. Rs 30000/- & Rs 32000/- But Sir bank Hold My Fund 40000/-( Aprox).

                                  Yesterday evening I called my Account Relationship officer( MINAKSHI KUMARI[protected] and she told me no issue. Please visit any hdfc branch for resolve. any branch to power in this corona time to customer's problem resolve. today i am doing a conversation between the Account Relationship office Minakshi Kumari to my branch Clerk) .

                                  Today I am Going to My Home branch and told him about my hold fund. The bank Clerk told me it's not a bank folt, the Credit card department holds your funds so dear please go to Vikas puri New Delhi Credit card hdfc office. Then I say ok and I went to Vikaspuri, their cleak Reply is that your fund holds your concern branch like revenue hold and other things. Please go to your home branch. Your credit card Oct 20 month balance is 17-18 thousand approx. and all payment is clear, Credit card and branch clerk both told me the same reply.

                                  Sir i am Job less and not any option with me my credit card outstanding oct 20 month is[protected] mid. Sir Credit card is autopay in my account, but i am pay counter cash payment last time 32000/-, Note Sir i am serving at this time in very critical moments if you do not release my hold fund then i commit suside.

                                  So Sir Kindly Request you please take the issue seriously and release My fund immediately.
                                  --
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Oct 17, 2020
                                  Updated by Oqhkbbihktrilok kumar
                                  I Request You I am Regular customer in Your Hdfc Bank janak Puri Branch New Delhi-58( Branch IFSC Code- HDFC0000129). Sir I am this time Job Less and after lockdown situation is very critical, yesterday my salary 3 month hold before lockdown hit in my HDFC bank account Saving Account. Rs 30000/- & Rs 32000/- But Sir bank Hold My Fund 40000/-( Aprox).

                                  Yesterday evening I called my Account Relationship officer( MINAKSHI KUMARI[protected] and she told me no issue. Please visit any hdfc branch for resolve. any branch to power in this corona time to customer's problem resolve. today i am doing a conversation between the Account Relationship office Minakshi Kumari to my branch Clerk) .

                                  Today I am Going to My Home branch and told him about my hold fund. The bank Clerk told me it's not a bank folt, the Credit card department holds your funds so dear please go to Vikas puri New Delhi Credit card hdfc office. Then I say ok and I went to Vikaspuri, their cleak Reply is that your fund holds your concern branch like revenue hold and other things. Please go to your home branch. Your credit card Oct 20 month balance is 17-18 thousand approx. and all payment is clear, Credit card and branch clerk both told me the same reply.

                                  Sir i am Job less and not any option with me my credit card outstanding oct 20 month is[protected] mid. Sir Credit card is autopay in my account, but i am pay counter cash payment last time 32000/-, Note Sir i am serving at this time in very critical moments if you do not release my hold fund then i commit suside.

                                  So Sir Kindly Request you please take the issue seriously and release My fund immediately.
                                  Verified Support
                                  Oct 20, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/33016802 or write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com to enable us assist you.

                                  -Nadia
                                  HDFC Bank Customer Assistance.
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                                    K
                                    kirantamireddy
                                    Oct 17, 2020
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                                    Address: thane

                                    I am kiran vasant tamireddy, i was charges 6000 rupees for non maintaining the account, But i was not aware about the bank account because as this account was opened in previous company and the same company i left two years back..so i am unable to pay this much of amount..so can i get some waive off amount for the same so remaining amount i could pay and close the same..

                                    please assist me here..
                                    HDFC Bank customer support has been notified about the posted complaint.
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