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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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B
Bibinc
Oct 20, 2020
Resolved
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Address: Shastri road,Kottayam

I had a two wheeler loan from HDFC bank.I had given Canara bank cheque to hdfc bank for clearing EMI.I failed to pay some EMIs on time.So along with those fine charges I have paid full amount on last year december.Bt Now on oct 16 they are collecting unnecessary ecs charges using the cheque I have provided to them.They have remitted Re.6187/- as ecs charges.
Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2020
HDFC Bank Customer Care's response
Dear Customer,

We have shared your comment with the concerned team and our officials will get in touch with you at the earliest. We request your patience in the interim.

-Nadia
HDFC Bank Customer Assistance
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    skillet wexjny
    Oct 20, 2020
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    Resolved

    Address: Rajarhat gopalpur, kolkata

    In my hdfc bank account continuously charge for international transactions but i already deactivate international transactions... plz fix this issue
    dc intl pos txn markup+st stop this charges.
    Name -sanjoy sinha
    Mother name -santana sinha
    Customer id[protected]
    Aug 12, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 23, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We are looking into your query vide reference number[protected] and will respond to you within 3 working days. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.

    -Zubin
    HDFC Bank Customer Assistance
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      A
      art_03
      Oct 20, 2020
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      Smart Pay Problem

      Hi Sir/Mam,

      I had added my Electricity bill to Smart Pay service and it got deducted in first month as expected. But in second month the status is shown as active but I don't see the bill in either sechduled bills or Payment history and I got the physical bill for payment and same is reflecting in other apps like Paytm. Please solve this...
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      K
      k.chetan
      Oct 20, 2020
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      Dear Concern,

      My account has been charged for 5517 in Oct month without my information .and on single day 4795 has been debited same without information ..Kindly refund my immediately .

      Please note below points .
      • This is not the 1st time HDFC has charged several times .
      • Why jan20 Amount has been charged in Oct -19 although every month salary is getting credited in same account
      • I don’t have EMI what is this 236*2 charges ..My Car loan was closed in April-20
      • I have visited khandsa road Bank also and reply is “jab paisa hoga apke account mein tab katege “
      I have been customer of HDFC from 10 years and from last few years’ service is not as before ..i have accounts in different bank and I have never been charged this much .

      Please refund my money ..please understand during this covid perid its very difficult to manage expenses for salaried person and I don’t have budget for these charges .

      Date Narration Chq./Ref.No. Value Dt Withdrawal Amt. Deposit Amt. Closing Balance
      03/10/20 AMB CHRG INCL GST FOR NOV2019-MIR[protected] MIR[protected] 03/10/20 14.01 0
      15/10/20 AMB CHRG INCL GST FOR SEP2020-MIR[protected] MIR[protected] 15/10/20 708 17576.7
      16/10/20 AMB CHRG INCL GST FOR OCT2019-MIR[protected] MIR[protected] 16/10/20 708 4679.7
      16/10/20 AMB CHRG INCL GST FOR NOV2019-MIR[protected] MIR[protected] 16/10/20 155 4524.7
      16/10/20 AMB CHRG INCL GST FOR NOV2019-MIR[protected] MIR[protected] 16/10/20 1.99 4522.71
      16/10/20 AMB CHRG INCL GST FOR DEC2019-MIR[protected] MIR[protected] 16/10/20 706.01 3816.7
      16/10/20 AMB CHRG INCL GST FOR JAN2020-MIR[protected] MIR[protected] 16/10/20 708 3108.7
      16/10/20 AMB CHRG INCL GST FOR FEB2020-MIR[protected] MIR[protected] 16/10/20 708 2400.7
      16/10/20 AMB CHRG INCL GST FOR AUG2020-MIR[protected] MIR[protected] 16/10/20 531 1869.7
      16/10/20 AMB CHRG INCL GST FOR AUG2020-MIR[protected] MIR[protected] 16/10/20 708 1161.7
      16/10/20 [protected]EMI RTN CHARGES-FEBRUARY 070420-MIR[protected] MIR[protected] 16/10/20 236 925.7
      16/10/20 [protected]EMI RTN CHARGES-NOVEMBER 251119-MIR[protected] MIR[protected] 16/10/20 236 689.7
      16/10/20 .IMPS P2P[protected]#18/03/[protected]MIR[protected] MIR[protected] 16/10/20 5.9 683.8
      16/10/20 .IMPS P2P[protected]#18/03/[protected]MIR[protected] MIR[protected] 16/10/20 17.7 666.1
      16/10/20 .IMPS P2P[protected]#10/06/[protected]MIR[protected] MIR[protected] 16/10/20 5.81 660.29
      16/10/20 .IMPS P2P[protected]#11/08/[protected]MIR[protected] MIR[protected] 16/10/20 5.9 654.39
      16/10/20 .IMPS P2P[protected]#13/08/[protected]MIR[protected] MIR[protected] 16/10/20 5.9 648.49
      16/10/20 .IMPS P2P[protected]#14/08/[protected]MIR[protected] MIR[protected] 16/10/20 5.9 642.59
      16/10/20 .IMPS P2P[protected]#16/08/[protected]MIR[protected] MIR[protected] 16/10/20 5.9 636.69
      16/10/20 .IMPS P2P[protected]#07/09/[protected]MIR[protected] MIR[protected] 16/10/20 5.9 630.79
      16/10/20 INST-ALERT CHG INC GST JUL-SEP2019-MIR[protected] MIR[protected] 16/10/20 3.71 627.08
      16/10/20 INST-ALERT CHG INC GST OCT-DEC2019-MIR[protected] MIR[protected] 16/10/20 17.7 609.38
      16/10/20 INST-ALERT CHG INC GST JAN-MAR2020-MIR[protected] MIR[protected] 16/10/20 17 592.38

      Thanks
      Name :-Kumar Chetan
      Account Number [protected]
      Cust ID :43319117
      HDFC Bank customer support has been notified about the posted complaint.
      Oct 24, 2020
      Updated by k.chetan
      My amount has not been refunded nor i have received or mail to discusses further ..how is it marked resolved
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        S
        Shivanimalara
        Oct 20, 2020
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        Purchased an iPhone 11 on 12th July with an offer of cashback within 90 days but I haven’t received any cash Back yet. Dropped mail multiple times at customer care but no response from there side.
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Adiveppa Sanadi
          Oct 19, 2020
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          Hello Team,

          In below attached bill statement, the amount of Rs.11407.73 (20/09/2020)has been charged.

          So I want to know, what is it for and why its been added into my current bill.

          Please help me in understanding it and send me clarification to further associate with credit card services.

          Kindly find attachment for your reference.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Amish Jindal
            Oct 19, 2020
            Resolved
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            Resolved

            I requested for cheque book from HDFC bank net banking on 5th october and HDFC bank dispatched the cheque book on 6th October.As per HDFC bank tracking details cheque book need to received by me on 8th October.while writing this message today is 19th October and still i am not received any cheque book.Please look into this matter.
            Aug 7, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
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              G
              gheevarghese mv
              from Perumbavoor, Kerala
              Oct 19, 2020
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              Hi HDFC

              I have cancelled order on Amazon, which i had done with my credit card. I immediately got a msg from hdfc that
              Ur transaction on hdfc bank credit card ending **** for rs. 14220.51 has been credited/reversed by Amazon on 20-10-17:13:54:52

              But when, I checked the online statement, it is not credited into my account.

              please help me with this.
              HDFC Bank customer support has been notified about the posted complaint.
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                Kiran Sudam Mhatre
                from Mumbai, Maharashtra
                Oct 19, 2020
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                I have order one phone model no. Redmi note 9 pro from amazon dated on. 8 Oct 2020 on credit card EMI.
                But order was cancelled by amazon itself by stating "phone is having internal problem" and delivery boy took phone from me. On dated 13 oct 2020 i have received refund amount of Rs. 13406₹ but processing fee & GST% got debited from my account which has not received.
                Again on 14 Oct 2020 refund amount got deduct along with processing fees + GST without my approval.
                Again same product was re-ordered by amazon without my intimation amount got debited from my account along with processing fee + GST. And now who is responsible for my processing fees + gst charges got debited my account. Amazon customer care and HDFC bank not support me to resolve this issues. Now m mentally harassment with this both. Kindly help me to resolve this at as soon as possible.
                Refund Reference # 75503720285042831386490

                Regards
                Kiran Mhatre
                [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  Ku beenu
                  Oct 19, 2020
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                  Hello sir/madam,
                  I am Beenu Sharma customer of your bank for last 4 years holding account . I purchased a mobile phone via Amazon due some technical issue they cancelled my order. I talked to the Amazon customer service, they said that my amount has been refunded on 9 Oct 2020 . But amount is not credited to my account.
                  Kindly do the needful as soon as possible .
                  Thanking you .
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    anantyash
                    Oct 19, 2020
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                    Resolved

                    Hi, i have made a transaction to AMAZON and i cancelled it later. i got a message from HDFc that: Ur transaction on HDFC Bank DEBIT/ATM Card ending 9309 for Rs. 1799.00 has been credited/reversed by AMAZON on[protected]:21:44:31

                    But I have not received any amount in my account and also HDFC customer support on call are helping properly.

                    Its my humble request to please solve it as soon as posiible
                    Oct 19, 2020
                    Complaint marked as Resolved 
                    its now been deposited after a call with customer care
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 21, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    As per our records, the said amount has been refunded to your account. Please check your account statement online for further details.

                    -Nadia
                    HDFC bank Customer Assistance.
                    i made a transaction fr 3000 in relaince and i have cancelled and they have credited back .bt i have not seen any reduction of 3000 in the next payment of my credit card bill.pls do help i am facing issue contacting them
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                      D
                      Dowlath Begum
                      Oct 19, 2020
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                      I have made a transaction thru debit card for Amazon after I have cancelled the order. I got sms from HDFC that amount is credited/reversed from Amazon to account but could not received refund till today.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        L
                        lathan89
                        from Bengaluru, Karnataka
                        Oct 19, 2020
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                        I have dropped mail 2 months ago asking to discontinue insurance account since I was misled into taking that insurance along with HDFC home loan. But I have not received any response instead I am flooded with emails asking me to pay premium.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Lal Babu singh
                          Oct 19, 2020
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                          I have cancelled order on Amazon, I immediately got a msg from hdfc that
                          Ur transaction on hdfc bank credit card ending 3984 for rs. 53249.00 has been credited/reversed by Amazon on :[protected]:13:54:21
                          And Its been 4 days already.
                          I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from the bank, I am assuming that the Amazon has done its part. Will it ever get reflected in my account?
                          My phone number linked to it is: +91 [protected]

                          Please help me with this.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            N
                            Neeraj Fagna
                            Oct 19, 2020
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                            Address: GuruGram

                            My custid is 49284898.
                            Hdfc bank has opened RD without my consent.Rs 5000 deducted from my account.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Pljdj
                              Oct 19, 2020
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                              I have traveled Via Kumbalam Aroor Toll Plazza thrice in a day and they deducted from my fast tag for each travel.

                              usually which is taking 40 rupees for one side and the return amount 15 rupees but for this time they deduct 40 rupees for my intial travel and return travel taking the same amount, unfortunatly I need to cross the toll again in the same day and they deduct 15 rupees.

                              Kindly help to refund the amount to my account.

                              Vechile Number : MA3EUA61S00F51596

                              HDFC bank customer care number [protected]...

                              Thanks
                              Sreepriya.
                              I have traveled Via Kumbalam Aroor Toll Plazza thrice in a day and they deducted from my fast tag for each travel.

                              usually which is taking 40 rupees for one side and the return amount 15 rupees but for this time they deduct 40 rupees for my intial travel and return travel taking the same amount, unfortunatly I need to cross the toll again in the same day and they deduct 15 rupees.

                              Kindly help to refund the amount to my account.

                              Vechile Number : MA3EUA61S00F51596

                              HDFC Bank customer care number [protected]...

                              Thanks
                              Sreepriya

                              I have traveled Via Kumbalam Aroor Toll Plazza thrice in a day and they deducted from my fast tag for each travel.

                              usually which is taking 40 rupees for one side and the return amount 15 rupees but for this time they deduct 40 rupees for my intial travel and return travel taking the same amount, unfortunatly I need to cross the toll again in the same day and they deduct 15 rupees.

                              Kindly help to refund the amount to my account.

                              Vechile Number : MA3EUA61S00F51596

                              Fastag customer care number [protected]...

                              Thanks
                              Sreepriya
                              HDFC Bank customer support has been notified about the posted complaint.
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                                B
                                Biswa Ranjan Bhuyan
                                Oct 18, 2020
                                Resolved
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                                Resolved

                                I have cancelled a order on Amazon, after a few minutes I got a message from HDFC that

                                Ur transaction on hdfc bank debit/atm card ending 0662 for Rs. 7649.10 has been credited/reversed by AMAZON on[protected]:21:23:04

                                I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the AMAZON has done it's part. Will it ever get reflected in my account?
                                Oct 19, 2020
                                Complaint marked as Resolved 
                                I got the amount in my account after 2 days since the day I got sms from bank.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Oct 18, 2020
                                Updated by Biswa Ranjan Bhuyan
                                Registered Mobile Number - [protected]
                                Registered email-id - ratiranjan.[protected]@gmail.com
                                I have cancelled a order on Amazon, after I got a message from HDFC that Ur transaction on HDFC Bank DEBIT/ATM Card ending 6000 for Rs. 299.00 has been credited/reversed by AMAZON on[protected]:05:32:22
                                I checked the online statement and it is not credited into HDFC bank account. Please help me with this...
                                sangeetha subramani's reply, May 7, 2021
                                Issue was solved. Amount credited in account.
                                Got a message from Amazon for my order cancellation, Ur transaction on HDFC Bank DEBIT/ATM Card ending 7775 for Rs. 3998.00 has been credited/reversed by AMAZON 000 on[protected]:12:56:26

                                The amount is not credited to my account. Please assist on this
                                Am getting message that Ur transaction on HDFC Bank DEBIT/ATM Card ending 2950 for Rs. 1299 has been credited/reversed by AMAZON 000 on[protected]:05:22:09 but amount not credited in my account please help this one
                                I had canceled my Amazon prime membership and got a message saying I will be refunded rs 1379. I checked my online statements but still haven't received the money. Please help me with this one
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                                  B
                                  bishalnath0
                                  Oct 18, 2020
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                                  I have cancelled a order on amazon, i got a msg from hdfc that

                                  ""Ur transaction on hdfc bank debit/atm card ending ####for Rs 47848 has been credited/reversed by Amazon on[protected]:19:09:41""

                                  I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help.

                                  I have checked with amazon and they said they have already done their part.

                                  Tried reaching hdfc bank, but wanst able to connect with any human Customer care executive.

                                  When will i get my refund
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Prathyusha valasani
                                    Oct 18, 2020
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                                    Hi sir/madam,

                                    I have ordered Nubeno Men's Cherry Formal Shoes-9 UK and cancelled on friday 9th October. I haven't received the cancellation refund amount. The refund referrence number is 611108. Can you please check and return the amount.

                                    Thanks,
                                    Prathyusha.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      K
                                      Kishore1755
                                      Oct 18, 2020
                                      Resolved
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                                      Resolved

                                      Myself POOLASARI KISHORE, I applied HDFC credit card by online and submit all required documents to bank executive. Bank confirmation call & bank person also came to home for confirmation. But application status showing application decline. I tried to call bank persons, their response was poor. Why decline? Still not known. Kindly solve this, application approved or declined? If declined why?
                                      Oct 24, 2020
                                      Complaint marked as Resolved 
                                      Phone call from HDFC for confirmation 04423740017. 04448573637. HDFCBank CreditCard App 20I23061498190S1.
                                      HDFC Bank customer support has been notified about the posted complaint.
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