[Resolved] HDFC Bank — Unblock my upi id

Chauhansameer

Aug 25, 2021

Address: Kotputli,jaipur

Hai this is Arvind, i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, googlepay etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints thru phonebanking but every time they say raised the issue or mailed the issue wait for 3 working days
So kindly request you to sort out my problem as soon as possible
Ac no.- [protected]
Google pay upi- [protected]@okhdfcbank
Phonepay upi- [protected]@ybl
Net banking id[protected]

Thanking you

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Sep 28, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2021

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you by 31.08.2021.

-Team MobileBanking
HDFC Bank Customer Assistance.

Verified Support

Aug 27, 2021

HDFC Bank Customer Care's response Dear Customer,

Apologies for the inconvenience faced. We understand that you have also raised your concerns at Grievance Redressal to vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before September 03, 2021, with an update.

Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

-Zubin

HDFC Bank Customer Assistance