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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
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HDFC Bank reviews & complaints page 213

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S
Shivani Moudgil
Aug 21, 2021
Resolved
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Sir/ Madam,
I had requested address change and cheque book to be received on 7th August in Ambala Cantt, Sadar Bazar Branch.
Today is 21 August and the address has not been changed. Also, I had requested that I will collect the cheque book from the same branch since I have shifted my city however they sent the cheque book to another city (Gurgaon).
For 2 weeks none of my concerns are resolved. I am really disappointed with the inefficiency of HDFC.
Shivani Moudgil
Account No. -[protected]
Phone number [protected]
Sep 24, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience. We request you to write at Grievance.[protected]@hdfcbank.com and confirm the complete address of the branch to enable us to check and assist you further.

-Anay
HDFC Bank Customer Assistance.
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    Arunprasadk
    Aug 21, 2021
    Resolved
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    Resolved

    Wrongly debited 236 rs

    Address: chennai
    Website: www.hdfcbank.com

    236 rs debited from my bank account without any information. request you to return the amount asap

    "SI FAIL DUE TO INSUFF BAL 150821-MIR[protected]"

    cheque ref No: MIR[protected]...
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    Manoj Rk
    Aug 21, 2021
    Resolved
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    Resolved

    Address: Koramangala, Bangalore

    Hi Team,

    Customer id:[protected]

    I opened HDFC bank savings/salary account online, Got the welcome kit with debit card, Passbook etc..

    They have issued with fancy offers Debit card(Millennia Card) which attracts Rs 500 plus taxes yearly without my consent. There are many other category cards are available in their list which i never got option to select during account creation.

    I never got list drop down(Check box) for selecting debit card type and charges related to it, they issued some fancy card without consent and charging for same after PIN generation.

    I have not used for single transaction till today, post asking for refund they are unable to do so with reason "Card already issued".

    Pls look into this, they are marketing these fancy cards and cheating customers.

    Regards,
    Manoj
    Sep 12, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 24, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We are working on your concern vide Ref ID:[protected] and will revert to you by September 02, 2021.

    -Anay
    HDFC Bank Customer Assistance.
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      R
      razik sokilla
      Aug 21, 2021
      Resolved
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      Resolved

      Address: UPPINANGADY MANGALORE
      Website: hdfc

      BANK DEBITED / HOLD WORTH RS 180+ INR FROM SAVING ACCOUNT
      MARKED AS mirevenue hold through gefu

      [protected]
      Sep 23, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 23, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Abigail
      HDFC Bank Customer Assistance
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        3
        31abhijeet
        Aug 21, 2021
        Resolved
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        Resolved

        Dear Sir/Madam,
        With reference to above subject, I need NOC against credit card number 0004639********9504.
        Details are as below:-

        1.Name of Card Holder:-Abhijeet Kulkarni

        I have paid all my outstanding payment of Rs.6, 048/- through PhonePe & Netbanking.Payment details as per below,

        Payments -
        1. Date 01/05/2021 Rs. 2, 047/- phone pay (refer WA0005 JPG)
        2.Date 24/04/2021 Rs. 500/- phone pay (refer WA0006 jpg)
        3.Date 15/02/2021 Rs.3, 500/- phone pay (refer WA0007 JPG)
        4.Date 17/02/2021 Rs.1, 500/- (Net Banking)

        Total:-Rs.7, 547/- paid on HDFC Credit Card against outstanding of Rs 6, 048/-

        Due to non-use of my credit card till November 20, 2020. HDFC Bank sold the card to Kotak Mahindra Bank. I received a mail from Kotak Mahindra Bank's recovery agent Phoenix ARC stating that I owed Rs. 6, 047 / - which I did not use anywhere. However, I paid the amount and sent the payment screen shots to the Phoenix ARC as proof.
        customercare.[protected]@phoenixarc.co.in. (refer attached PDF)

        Surprisingly, they have made a write-off entry in CIBIL against my card. This has reduced my CIBIL Score by 200 points..

        I have made several reminders to Kotak Bank, Phoenix ARC but I have not received any reply from their side. Now I am unable to take a new loan due to low CIBIL score.

        For solving this issue, Phoenix ARC needs NOC from HDFC bank for clearance of payment against Credit Card Number [protected].

        After receiving NOC from HDFC bank they will update the my CIBIL.

        Therefore, Request you to kindly do the needful immediately.

        Regards,

        Abhijeet Kulkarni
        Sep 24, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 23, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Kindly write to PriorityRedressalRPM.[protected]@HDFCBANK.COM for further assistance on NOC.

        -Zubin
        HDFC Bank Customer Assistance
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          H
          hdfc loan department is hell
          Aug 21, 2021
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          Resolved

          Address: Pune

          These people are really shameless, they call almost everyday for 3-4 times and ask if there is any loan requirement.
          I dont know what language they understand. This is such a blunder. These are telephonic terrorist, harassing people by calling them frequently.
          What could be done to resolve this issue. How to complain in customer forum regarding this.
          Sep 24, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 23, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

          -Anay
          HDFC Bank Customer Assistance
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            H
            Hk76
            Aug 21, 2021
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            Resolved

            In the last week i have got 2 suck deduction from my savings account. Please look into this matter.
            Sep 23, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 23, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Shruti Matkar
              Aug 21, 2021
              Resolved
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              Resolved

              Dear SIr/Madam,

              Docket No. HBL=[protected]

              I hope you must be aware about the Global Pandemic which has terribly spoiled many lives and peoples financial savings. I am also a financially affected person in COVID 19 pandemic.

              I had visited the nearest HDFC Branch to withdraw my saving amount from HDFC account and the branch officer told me that you have negative balance in your account and you are supposed to make payment to the bank because your account has been automatically converted to Saving Account from Corporate Salary Account. You haven't maintained the minimum bank balance which is mandatory in a Savings Account.

              I am surprised that I have never given any consent to convert my Salary account to Savings Account.

              Hence, request you to close my account and refund my balance amount.

              I hope you understand and co-operate as always.

              Regards,

              Shrutika Gadekar
              [protected]
              Sep 24, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 24, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you by September 02, 2021.

              -Anay
              HDFC Bank Customer Assistance.
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                S
                Subba Rami Reddy Yarasi
                Aug 21, 2021
                Resolved
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                Resolved

                Address: MIG-246, Balaji Nagar, Kukatpally, Hyderabad - 500 072

                I am a customer HDFC bank since 15 years and regularly taking personal loan. Present one personal loan and two car loans with your bank. I am professional and one EMI is missed in this month due to lack of funds. I could not observe that. Today morning somebody informed me for payment, i requested for link for payment. I have received link at 11.00 AM and paid EMI paid immediately on receipt of link. I know the consequences if not paid EMI. I have paid the EMI with penalty.

                After half an hour I received call from this mobile [protected] Mr shashidhar knocked the door asked my wife for payment.

                I am astonished that if one EMI fail inadvertently go to residence. Please check my history with your bank. I am shocked to your bank behave like this like roadside pan broker. Even that person also wait for three EMIs.

                What a ashamed behaviour. I am deeply hurted and try to close or surrender all savings account, personal loan, two car loans, credit card, HDFC ergo insurance and others.

                I need immediate help in this regard

                my contact details [protected] & my mail id is ca.[protected]@gmail.com
                Oct 11, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 24, 2021
                HDFC Bank Customer Care's response
                Dear Customer,


                We have shared your comments with the concerned team and our bank official will get in touch with you at the earliest by August 30, 2021. We request your patience in the interim.


                -Zubin

                HDFC Bank Customer Assistance
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                  S
                  Suri Viswanath
                  from Bengaluru, Karnataka
                  Aug 21, 2021
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                  Address: HDFC ATC Counter on 1st Cross, Arakere Mico Layout 1st Stage, diagonally opposite to Sri Ganesha Temple, Bannerghatta Road, Bangalore 560076

                  I have SBI ATM Card through which I draw cash occasionally. In our layout, unfortunately, there is no SBI ATM counter and the nearest one is situated approximately 1.5 KM away. Being a Senior Citizen of 85 years, I cannot walk that distance. On 19/08/2021 around 04.45 PM I went to HDFC ATM counter situated on 1st Cross, Arakere Mico Layout 1st Stage, diagonally opposite to Sri Ganesha Temple on 5th Main Road to draw cash. I operated the keys, as usual to draw Rs. 2000.00 from my SB Account [protected]. After a few seconds, it displayed to remove the card and collect cash. There was an usual sound of dispenser but it stopped without disbursing the amount. I pressed several buttons all in vain. I pressed the three emergency buttons placed near the machine, there was no response. There was no security guard. All my movements have been recorded in CCTV camera (hopefully). While the transaction was going on and even before the last display came, I received as SMS from my bank as follows: Dear SBI Customer, Rs.2000 withdrawn at HDF ATM P3AWBN35 from A/cX3086 on 19Aug21 Transaction Number[protected]. Available Balance Rs.10599. If not withdrawn by you, forward this SMS to [protected] / call [protected] or [protected] to block your card. Download YONO SBI. Use SBI ATMs. I did not know what to do. I called the number provided in the ATM counter but in vain. I went to Bank of Baroda near by and successfully drew Rs. 1000.00 from their ATM. I consulted the personnel inside Bank of Baroda about my experience and they told me that I have to complain personally at my Bank. Next day was holiday. They also told me sometimes, if the cash is not dispensed, a credit would be made for the same amount and that I should check in my account. Accordingly, I checked my Account in YONO app this morning and was relieved to notice that the amount of Rs. 2000.00 has been credited.
                  After this experience, I will avoid going to that particular ATM Counter. My question is why such failures should take place? Suppose I did not have any further balance in my account, what should one do at such an hour when the Bank is closed and followed by holiday/s? Why is the Security person goes off for more than 40 minutes that I spent there in panic?
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 23, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Kindly liaise with the Card issuing Bank for further assistance in this regard.

                  -Manoj
                  HDFC Bank Customer Assistance
                  Aug 24, 2021
                  Updated by Suri Viswanath
                  You have asked me :"Kindly liaise with the Card issuing Bank for further assistance in this regard." Please note the Complaint is against your Bank's ATM which malfunctioned and my Bank which has issued me the card is no way responsible. I proved it by going to Bank Of Baroda's ATM across the road immediately and drew Rs. 1000.00 using the same card, that did not function in your ATM. It is your responsibility to check why it malfunctioned and put me into panic, for no fault of my Bank or mine. I need a satisfactory explanation from you without shifting your responsibility of maintaining a serviceable ATM - S. Viswanath, [protected]@gmail.com [protected]
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                    M
                    Mohan Siddalingaiah
                    Aug 21, 2021
                    Resolved
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                    Resolved

                    Address: RAMANAGARAM

                    My account number : [[protected]]
                    I have recently opened new savings account in HDFC bank.
                    From past two days unable to transfer money from hdfc to other account using IMPS/ NEFT as well all the UPI apps.
                    My money has been blocked not able to do anything,
                    Tried calling customer care many times, all they are telling is everything from their side is fine .
                    Even wrote multiple mails
                    Not satisfied with the customer support at all.

                    I am getting the following message when doing IMPS/ NEFT :
                    We regret to inform you that we could not complete your transaction. For more details, please contact your nearest HDFC Bank Branch, or our Phone Banking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...
                    Oct 1, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 24, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,


                    We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by August 26, 2021. We request your patience in the interim.




                    -Zubin

                    HDFC Bank Customer Assistance
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                      V
                      Vinay2704
                      Aug 21, 2021
                      Resolved
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                      Resolved

                      I've been charged depository charges of ₹826 on 18th Aug 2021 without any intimation
                      Sep 21, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 21, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        Satya Kushwaha
                        Aug 21, 2021
                        Resolved
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                        Resolved

                        Address: Bhandatt purva

                        Dear sir please resolve my problem why is cut every month my money in account
                        Sep 21, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 21, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          P
                          Princy143
                          Aug 20, 2021
                          Resolved
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                          Resolved

                          I have purchase an iphone 11 on[protected] invoice no. 20215282 from idestiny. All of my EMI has been deducted but till now I haven't received my cashback. Please help me with this.

                          Gmail: [protected]@gmail.com

                          HDFC Bank
                          Account No. [protected]

                          Looking forward for a quick response.
                          Thankyou.
                          Sep 24, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 24, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Our sincere apologies for the inconvenience caused to you. Request you to write to us at https://bit.ly/2XS4651 along with the chargeslip copy and offer details (if available) to enable us to check and assist you further. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            A
                            Abhayp
                            Aug 20, 2021
                            Resolved
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                            Resolved

                            I had applied for hdfc credit card.i was eligible for two credit cards.
                            In that I had applied for money back credit card.
                            I uploaded all the documents including my salary related things but later I got msg like, We have completed processing your HDFCBank CreditCard App . For details please visit http://www.hdfcbank.com/personal/credit_card/cc_track after 2 days.

                            N while checking status it's showing that your application has been declined.may I know the reason?
                            N wat should I do for getting one credit card if I have my salary account in hdfc Bank itself.

                            Thanks in advance.
                            Sep 29, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 23, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Preethi
                            HDFC Bank Customer Assistance
                            Verified Support
                            Aug 23, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              Kenny 7869
                              Aug 20, 2021
                              Resolved
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                              Resolved

                              Hi I urgently need to travel and when I checked fast tag it was back listed though there was a balance still is under back listed I am stuck

                              Thank you for choosing HDFC Bank FASTag! Your Current Balance is Rs. 201.00 ; Wallet Status: ACTIVE ; To re-load
                              Aug 23, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 23, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                              -Anay
                              HDFC Bank Customer Assistance
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                                Fatsar
                                Aug 20, 2021
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                                Address: No 8/24, Salco Centre, Richmond Road, Bengaluru, Karnataka 560025

                                Cancellation of One Assist Membership
                                I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 6232 without my concern on date:1/08/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  Arungodara13
                                  Aug 20, 2021
                                  Resolved
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                                  Resolved

                                  Hdfc Bank Without any notification Deducted INTER-BRN CASH CHG INCL GST 160821-MIR22 MIR[protected]/08/21 - 861.40rs
                                  HDFC Doing Scam with his customers
                                  Aug 21, 2021
                                  Complaint marked as Resolved 
                                  Nothing Doing by bank without resolve my problem bank marked resolved complaint
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 24, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by August 26, 2021. We request your patience in the interim.

                                  -Anay
                                  HDFC Bank Customer Assistance.
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                                    Veer__1
                                    Aug 20, 2021
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad

                                    I have to reset my net-banking pin. There are 2 options :

                                    1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

                                    2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

                                    Ps: this used to work earlier, i have had reset my ipin by this method twice earlier.
                                    Sep 21, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 21, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Prajwalm7739
                                      Aug 20, 2021
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                                      Address: Dharwad, Karnataka 580001

                                      HDFC Bank have deducted around Rs. 10, 000 as Non maintenance of minimum balance (i.e AMB charges). I have loan also in that bank. if delay even 1 day the recovery will threaten me and will speak very rude. But when it comes to AMB charges no one informed me. even there is no sms with regard to AMB charges.
                                      Above all they even don't disclose any where how much is AMB charges.
                                      As soon as you deposit they deduct it.
                                      Same thing happened to me. I did not know aound Rs. 10, 000 is AMB charges. For very urgent purpose I deposited money and they deducted the entire amount. At that kind o[censored]rgent only god knows how much problem I faced due deduction of amount.
                                      I know what to do now! Even manager don't responded properly. Whether I should go to court or inform RBI regading this?

                                      My details - Suvarna R mayacharya
                                      Phone No. [protected]
                                      Customer ID[protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 21, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by August 26, 2021. Request your co-operation and patience in the interim.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Aug 27, 2021
                                      Updated by Prajwalm7739
                                      Gentle Reminder,
                                      Dear Mr. Anay, its 27th of August. No one responded me till now. I kindly request you to revert back to me at the earliest.

                                      Regards,
                                      Prajwal D mayacharya
                                      Sep 20, 2021
                                      Updated by Prajwalm7739
                                      hi there,
                                      Will I be getting any reply from your end? What happened to the money that you guys ate?
                                      This kind of behaviors is not acceptable being a largest private bank.
                                      or let me know if I should contact any other person.
                                      Jan 15, 2022
                                      Updated by Prajwalm7739
                                      Now I am regreting why did I opened bank account in HDFC.
                                      Helpful
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