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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
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18416
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HDFC Bank reviews & complaints page 213

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A
A.K Traders
Aug 17, 2021
Resolved
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Resolved

Surrender to pos machine

Address: D 60/61 G 4 sindhu nagar sigra varansi

How I can surrender my pos machine....
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M4 Magic
Aug 17, 2021
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I saw 2 unauthorised transactions(withdrawals) from my account without my knowledge or approval today. I haven't made any transactions from my account today. I need to know to whom the money has been sent, why and I also don't want such messes with my bank account anymore. Please look into the matter immediately and refund my money ASAP.
Sep 17, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2021
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    sudhiirr duragkar
    Aug 17, 2021
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    Due to heavy charges debited i had given a closure application to hdfc branch head 2 months back but till date they not close the same, i already shifted to other bank . hdfc wants only new customers but they are not able to give services to the old one .
    Our branch staff is non co operative & arrogant, if some one gives them deposits then they give him sevices till the deposit tenure

    Hopeless services

    i am from nagpur maharashtra my account is with HDFC MANEWADA BRANCH
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      SachinHB
      Aug 17, 2021
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      Address: 604 Shraddha Smruti CHS, Old Belapur Road, Kalwa

      Hello,

      I have deposited a cheque on 19/07/2021, which got bounce due to insufficient balance in the account of the party who have issued the cheque to me.
      HDFC Account Holder: Sachin Bhagat
      Customer number: 9941664
      Home Branch: Malad (W), Mumbai
      Cheque Deposited in - HDFC Kalwa (W) branch near to my residence.

      Please suggest how I can receive this cheque again to redeposit or file complain (138).
      Please consider this as urgent request.

      Regards,
      Sachin Bhagat
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        agra dhokebaj
        Aug 17, 2021
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        Address: BHOPAL
        Website: [email protected]

        Swap my card on hdfc card machine and after deduct amount merchant give me void sale slip and say refund directly in my ac .But more than 72 hrs not credited my amount in my account please help and solve my problem-
        date -10/08/2021
        tid[protected]
        trn no-0894b1d4cd7bdbdb
        amount - 2500/-
        mob-[protected]
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          rangarajan4291
          Aug 17, 2021
          Resolved
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          Resolved

          Address: Chennai

          Received a message from HDFC Bank saying ' ACH debit mandate registered for 10, 000 with frequency ADHO in HDFC bank xxxx84080 for Razorpay Pvt Ltd with URN No. HDFCXXXXXXXXXX. Please cancel this mandate which i didnt prompt to !
          Sep 17, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 17, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected]along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            A
            Ajji_12
            Aug 17, 2021
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            Address: HYD, HYD

            MY LOAN GOT Restructured with out my approval now they are not cancelling and asking me to come to office to close the restructuring . I already given the complaint but they resolved it with out any clarification .
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 17, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance. -Anay
            Verified Support
            Aug 19, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide Ref ID:[protected] and will revert to you by 24.08.2021.

            -Shweta
            HDFC Bank Customer Assistance
            Aug 20, 2021
            Updated by Ajji_12
            IF you require any more call conversations or mail conversations please let me know, i will share you the same . Please provide me your email id so that i will share everything
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              A
              AniketWani
              from Mumbai, Maharashtra
              Aug 17, 2021
              Resolved
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              Resolved

              PAYZAPP Money Not Loaded

              I tried to load money in my Payzapp Wallet on 16/08/2021 at 18:13 PM ​by Paytm Payment Bank Debit Card but Transaction got timed out and Payzapp did not credit my amount, but Money was debited from the card. I am attaching screenshot from Paytm Bank which says Money got debited.I made other transaction at 18:26PM on Same day, the Screenshot of Transaction History details clearly show that Amount was debited two times(one for failed and...
              +3 photos
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              Really want to
              Aug 17, 2021
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              Good morning cutie pie I
              HDFC Bank customer support has been notified about the posted complaint.
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                Z
                zealvert
                Aug 16, 2021
                Resolved
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                Resolved

                In the month of June 2021, I received a phone call, wherein the caller said she is calling from HDFC bank, offering a personal loan of Rs 5 lakh.

                She said that if I am interested then I will have to buy a life insurance policy from Bharti Axa Life Insurance for a premium of Rs 30, 000.

                I bought the suggested policy from Bharti Axa. Meanwhile, those 2-3 HDFC lady staff insisted that I must not reveal to Bharti Axa that I am taking that policy for a loan (saying that it's their internal policy).

                After I received the insurance policy, I started following up with those so-called HDFC employees, and in turn, they kept on making postponing the dates for the disbursal of the loan.

                Finally today (e.g., 16th August 2021) I got a call from a new mobile number, wherein that lady said that she is calling from HDFC Mumbai (Ghatkopar branch), and that my loan application has been rejected. When I told her that I have been given the clear promise that my loan application has already been approved, then she said that she is from the loans department and that she has no idea about it.

                Last week when I had requested those so-called HDFC employees that please note that after 11th August I will not be able to cancel my life insurance policy, then they immediately insisted that I must not cancel it as my loan has already been approved.

                Today I am completely clueless as to how I can resolve this matter, or whom I should approach to seek help.

                It is not only a monetary loss that I have sustained, rather, such an incident may cause huge damages to the reputation and brand image of a financial institution as respectful as HDFC Bank.

                I humbly request someone to come forward, and help me get my invested sum back.

                With all my hopes, I am submitting my request to this Consumer Forum, today on 16th of August 2021.
                Sep 17, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 17, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay

                -Anay
                HDFC Bank Customer Assistance
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                  J
                  Juboraj Namasudra
                  Aug 16, 2021
                  Resolved
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                  Resolved

                  Address: Ruksin pagu markat jonai

                  I transferred cash of rupees 10, 000/- to sbi customer service point but due to some circumstances the mentioned amount has not been transferred to sbi csp although the amount has been successfully debited from my hdfc bank on 14/08/2021.
                  So i hereby request the hdfc bank to Imidetialy take action against this error.

                  Yours honorable customer,
                  Mr juboraj nomosudro
                  Sep 28, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Aug 16, 2021
                  Updated by Juboraj Namasudra
                  Resolve the problem quickly
                  Verified Support
                  Aug 17, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    V
                    VaniRathan
                    Aug 16, 2021
                    Resolved
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                    Resolved

                    Address: Bangalore

                    Have cleared the due and closed the card, requesting for NOC, but not able to get the NOC and no proper information regarding how to proceed to get the NoC, ..we have a personal emergency and looking for a loan and NOC Is mandatory for that .Requesting here to provide the NOC

                    Card number : ending with 1079
                    Contact number : [protected]
                    Oct 2, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 17, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We note that the query is acknowledged vide reference number[protected]. The detailed response will be sent to you in 03 days.
                    Alternatively, kindly write to PriorityRedressalRPM.[protected]@HDFCBANK.COM for further assistance on NOC.

                    -Zubin
                    HDFC Bank Customer Assistance
                    Verified Support
                    Aug 18, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused and request you to write to us at PriorityRedressalRPM.[protected]@HDFCBANK.COM for NOC on your credit card as your card is already invalidated from further usage and we seek your understanding of the same.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      A
                      Aritri Chaki
                      Aug 16, 2021
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                      Resolved

                      Address: No 155, Behala, Manton Diamond Harbour Road Kolkata-700034

                      I have opened a salary account in HDFC Bank and its more than 2 weeks, I still have not received my Debit Card, Cheque book and Passbook. On Friday (13th Aug 2021), I received a message saying "Your OTP for debit card ending 7124 is ******. Use this at HDFC Bank ATM to create ATM PIN before 12 Sept 21", but surprisingly I have neither received my debit card nor any further message related to the delivery. My netbanking also says the debit card status as active. Please help me resolve this issue immediately.
                      +2 photos
                      Sep 23, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 16, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Verified Support
                      Aug 17, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. We confirm that the welcome kit has been dispatched via Blue dart courier vide AWB number [protected].

                      -Anay
                      HDFC Bank Customer Assistance.
                      My debit card status active but don't deliver me
                      Hom many days after delivery my welcome kit
                      How many days after delivery my welcome kit
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                        S
                        Sonia_Aggarwal
                        Aug 16, 2021
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                        Address: HDFC ,MG road,Gurgaon

                        I was informed about sudden change in ROI on disbursement day.. Even I was not sent sanctioned letter about this change.HDFC loan team wasted half of our day because of their false statements and now when we are requesting our papers back then also it is same.
                        Why no one has informed us in advance that I am required in bank to collect papers? Will you tell us that after reaching there like you did on disbursement day that ROI is 7.1 and not 6.7 as we promised..My husband went today to bank after calling Mr. Shekar/Mr. Saurabh twice before coming.When you have verified our address why cant you send my papers there ? When someone could come to collect the papers from home then they can be delivered too right ?

                        I have all my poilicies, mutual funds, demat account, salaried account in HDFC. May be if one 15 yr account withdraws from HDFC it will not make a difference to you but it will do definitely to me.
                        In COVID era people are trying to do maximum things online but its so sick to know that you want us to travel to HDFC again.

                        I also mailed on 12th aug regarding cancellation but no revert.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Aug 16, 2021
                        Updated by Sonia_Aggarwal
                        In short following are the issues
                        1. False statement from loan department(Mr. Arun Shekar/Mr. Saurabh Mukherjee).Commitment of loan on 6.7 and disbursement on 7.1.
                        2.Providing no information about cancellation process
                        3.misbehaviour or arguments on how our loan is processed by other bank
                        4.Asking for proofs of disbursement from other bank
                        5.Not correcting my wrong data in HDFC and putting same on CIBIL and then questioning me on my score.
                        However score was fine on experian.

                        Let me tell you that it is an old account..15 yr salaried account..If you can behave in this manner with such accounts then forget it..Its better that I will ask all my family members atleast to withdraw..I myself hold everything in HDFC even then you could not check my credibility.You increased ROI on disbursement day from 6.7 to 7.1 and once I told that my loan is processed in some other bank then you started saying that we are ready to give you at 6.7 now..How disgusting is this ? Moreover you are troubling us in giving our papers back.
                        Verified Support
                        Aug 17, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the content of your e-mail, we understand that your query/ concerns pertain to a home loan applied/availed with HDFC Ltd. and not HDFC Bank Ltd.

                        You are requested to be in touch with HDFC Ltd. for the resolution of your query/complaint through (URL / Link - https://bit.ly/2W4DAUT.)

                        Thanking you in anticipation of your kind understanding and cooperation.

                        -Anay
                        HDFC Bank Customer Assistance.
                        Aug 24, 2021
                        Updated by Sonia_Aggarwal
                        I dont know how different HDFC bank ltd and HDFC ltd is..As a customer I know that I applied loan from HDFC bank..
                        Aug 24, 2021
                        Updated by Sonia_Aggarwal
                        Just have a look at options available and let me know which HDFC should I select

                        Dear Customer,

                        Apologies for the inconvenience caused. We have shared your comments with the concerned team and our bank official will get in touch with you at the earliest by August 24, 2021. We request your patience in the interim.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Poorni31
                          Aug 16, 2021
                          Resolved
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                          Resolved

                          Address: Domlur, Bengaluru

                          I haven't received the Zomato IPO amount that was blocked for the bid.
                          Sep 17, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 16, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            M
                            Mr Vkd
                            Aug 16, 2021
                            Resolved
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                            Resolved

                            ACH Debit mandate registered for Rs.10000.00/ with frequency ADHO in hdfc bank A/c No. For Fintree Finance pvt.Ltd. with UMRN No.HDFC[protected]
                            i have not given any mandate .pls solve the issue.
                            +1 photos
                            Sep 23, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 17, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              J
                              JoeD
                              Aug 16, 2021
                              Resolved
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                              Resolved

                              Hi,

                              So while making a booking on Goibibo for my flight, I used PayZapp for the transaction. The transaction failed & I couldn't book any ticket.

                              As per Goibibo, the transaction has failed & that they haven't received the money. So any amount debited will be reverted back. Whereas the Payzapp team says this is a successful transaction.

                              Transaction ID:[protected]

                              Can you guys please check this again & refund me my money please at the earliest its already been 7 days.

                              Thanks
                              Aug 16, 2021
                              Complaint marked as Resolved 
                              closing this complaint as its of no issue reaching out
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 17, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret this. Please provide your registered details and issue details by going to this link http://bit.ly/2aJ9wGW. Do mention ref ID PZ[protected] in the comment box for us to investigate and revert to you on your registered email ID with a resolution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                Pras7408
                                Aug 15, 2021
                                Resolved
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                                Resolved

                                It been multiple times Rs 199 is getting deducted from my HDFC credit card, at AMAZON1258399 without pin/otp. I haven't authorised any such transactions. Kindly help urgent.
                                For any Contact : [protected]@gmail.com
                                +1 photos
                                Sep 17, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 17, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We note that there was a standing instruction registered at amazon for Rs.199.00 from your credit card account. We would request you to contact merchant for further clarification in this regard.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  kalakalwa
                                  Aug 15, 2021
                                  Resolved
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                                  Resolved

                                  Address: VPO pinangwa district Nuh haryana

                                  My amount of Rs.531 is deducted by .ACH debit return charges on 13 august 2021. Why?
                                  I want to know why these charges are apply .
                                  give me details or return my Rs. 531 as soon as possible.
                                  Sep 17, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 16, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    RiturajVerma
                                    Aug 15, 2021
                                    Resolved
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                                    Resolved

                                    My HDFC Fastag account has been locked. When I called customer service they initially refused to take a complaint. When I told them I was recording the call and they should clearly state that they have set up a customer care number where they do not take complaints, they changed their mind and took a complaint.\

                                    My complaint is that being an HDFC bank customer, the bank has my entire KYC and the Fastag account should not have been locked.

                                    After much reluctance, the customer care exec, Sai Raman, took a complaint and gave me a complaint number, but then refused to reveal how the complaint would be processed and whether I would get a confirmation SMS about my complaint or not. When I asked for an escalation call, he asked me to call back after 10am, refusing to log an escalation call.

                                    This is definitely a quality and training issue and must be addressed
                                    Sep 30, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 16, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with your Fast tag details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance.
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