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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 213

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N
Nikhil Unde
Dec 13, 2021
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Address: Pune

Nikhil Unde
from Pune, Maharashtra

I have a salary account with hdfc bank. I have started with sip in mutual funds (through IND money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590, 649, 531 & 649(4 times) and total 2419rs is deducted from my account on 7th december 2021

Later on they deducted mutual fund premium when balanced was available.

I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.
HDFC Bank customer support has been notified about the posted complaint.
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    S
    Sankharay30
    Dec 13, 2021
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    With refarance of Customer ID 55675531, having issue o[censored]PI. So I connect to Customer care and they have informed me that my account mobile number has been changed, so UPI service not working. They suggest me to visit any branch to update my mobile number.

    Last two days I have visited your Bhtinda branch
    3027 B, Guru Kashi Marg, Batinda, Bathinda, Punjab 151001
    They unable to solve my issue and told me to visit another branch.

    In my busy schedule I have visit your branch two times but you and your team have not any proper response. Also tour team member also very rough talking.

    Hope you have take corrective action and resolve my issue.
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      rvpawar777
      from Jawhar, Maharashtra
      Dec 13, 2021
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      Address: Jawhar

      When I went to get the bank statement, I was given a bad service without giving a statement and was made to go back and forth

      Rohit Girish Ahire is name of the staff of hdfc bank, jawahar branch, Palghar distric, maharashtra

      Plz action agenst chip n bad service staff
      HDFC Bank customer support has been notified about the posted complaint.
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        P
        Pujakshi
        from Faridabad, Haryana
        Dec 13, 2021
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        Address: Sector-35 Faridabad ,haryana
        Website: www.hdfcbank.com

        I visited HDFC bank sector-35 Faridabad on 9th december'2021, haryana ..I need to reissue my debit card . I am unable to change the address and I same communicated with bank staff who is available on helpdesk. But he completely not listed my issue and I told him last time I got my debit card form bank itself . But he rudely replied to me "Har bar nai mil skta na, Jao address change karwao nai to block k ho jayega."

        I am using HDFC account from past 5 years!

        and this kind of service I cant tolerate.
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 14, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We have shared your comment with the concerned team and our officials will get in touch with you on or before December 17, 2021, with an update We request your patience in the interim. Please feel free to write to us using the below URL for further assistance https://bit.ly/3rYTePM Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Zubin
        HDFC Bank Customer Assistance
        Dec 14, 2021
        Updated by Pujakshi
        yes
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          S
          sudhakotankar
          from Hyderabad, Andhra Pradesh
          Dec 13, 2021
          Resolved
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          Resolved

          I have salary account in hdfc bank. Amount has been debited on month December 2021 with rupees 590, 649, 531 debited 3 time as narration ach auto debit return charges. Only one emi payment is delayed and it bounced. I have paid EMI amount in HDFC Bank with 500rs extra charge. However amount has been debited although I paid via cash in bank with extra charges. I request to refund the amount.
          Jan 15, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 14, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by December 18, 2021. Request your co-operation and patience in the interim.

          -Zubin
          HDFC Bank Customer Assistance
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            P
            Praveenramk
            from coimbatore, Tamil Nadu
            Dec 13, 2021
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            I did not receive the cash back that I purchased in Allen solly and it's mentioned as 10 percentage cashback on hdfc debit cards I still did not receive it
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              shadykush
              Dec 13, 2021
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              I booked 3 tickets through IRCTC app on Payzapp. I am not able to cancel it because the booked ticket page is not loading at all. Please cancel it as soon as possible.
              PNR detaiils:

              1. [protected]
              2. [protected]
              3. [protected]
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We sincerely regret this. Please provide your registered details and issue details by going to this link http://bit.ly/2aJ9wGW. Do mention ref ID PZ[protected] in the comment box for us to investigate and revert to you on your registered email ID with a resolution.

              -Anay
              HDFC Bank Customer Assistance
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                D
                Doleswar rana
                from TITLAGARH, Kosala
                Dec 13, 2021
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                Address: Titilagarh

                My name is Doleswar rana worked as SLI officer in hdfc bank from 12 Jun 2019 to 16 April 2021 .
                I am here by requesting to kindly issue my experience certificate which I need to submit in my current organization.

                I am really thankful to you if you issue my experience certificate as early as posible
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Sowju sowjanya
                  Dec 13, 2021
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                  I open new account in hdfc through online on[protected] but still I didn't recieve welcome kit. I received only acknowledge letter not welcome kit . When I receive a message from hdfc your welcome kit is delivered but it is not a welcome kit it's just an acknowledge letter for address change confirmation . Please confirm how many days is required to receive welcome kit.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    Raghavendra Narayan Shindhe
                    Dec 13, 2021
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                    Address: Dharwad Karnataka India

                    My account balance is deducted 1770 rupees in the name of AMB CHRG INCL GST without informing any information to me.please help me for refunding this amount...pleae please
                    HDFC Bank customer support has been notified about the posted complaint.
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                      B
                      bushraadil
                      from Agra, Uttar Pradesh
                      Dec 12, 2021
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                      Hi,
                      I was appointed as a financial planning manager- DSC (Department- Direct Sales) on 10th Dec 2021.

                      Today(12th Dec 2021) I came to know that my offer letter is been rejected without any particular reason.

                      I completed all the formalities mentioned by Mr. Deepak Sharma (+[protected] / +91 [protected]) and HR Priyadarshi Mishra but without any genuine reason the company has taken back its offer letter.

                      Kindly let me know the reason behind taking back my offer letter within 2 days of time.

                      I'm attaching the offer letter along with this email

                      My details -
                      Name - Bushra Adil
                      Branch - Sanjay Palace, Agra, Uttar Pradesh
                      HDFC Bank customer support has been notified about the posted complaint.
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                        M
                        Mohd Tabrej Alam
                        Dec 12, 2021
                        Resolved
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                        Resolved

                        Address: India

                        Respected Team,

                        I have applied for an HDFC Bank Credit card and Submitted all the required documents. After a few days when I check the status, it was showing INPROCESS and it's been more than a week and the status hasn't changed yet. Still showing status as INPROCESS.

                        Request you to do the needful.

                        Regards
                        CC Application Reference No. 21L[protected]NC
                        Mohd Tabrej Alam
                        Mobile No. [protected]
                        Dec 16, 2021
                        Complaint marked as Resolved 
                        I got my card approved. Thank you Regards Mohd Tabrej
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dec 16, 2021
                        Updated by Mohd Tabrej Alam
                        I have got the Approval message.

                        Thank you
                        Regards

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                          1
                          1Mathew
                          Dec 12, 2021
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                          Address: 100 feet Highway, Malank Road, Kalyan East

                          Want to comment on the rude behavior of the ATM cleaning staff, Today I visited Kalyan Radhekrinsna PA ATM for cash withdrawal around 12.15 p.m (12th December 21 at 12.15), a lot of people on queue to withdrawing the money, one person directly entire the ATM and announced the ATM is closed for audit and started cleaning after that he taking a lot of photographs, people asked him to complete the same and come out, he says cleaning audit is going on, so nobody can withdraw money, no money inside ATM, after that I entire the ATM and start to withdraw the money, he trying to push me, using bad words, I warned him that I will complain against him, he says what you want to do, this kind of people spoil the name of HDFC, request to do the needful, I have taken his photographs, I required will submit
                          HDFC Bank customer support has been notified about the posted complaint.
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                            G
                            Ganesh256
                            from Coimbatore, Tamil Nadu
                            Dec 12, 2021
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                            Kindly note that transactions last morning got timed out and not credited back

                            UPDATE: Your money transfer of INR 1, 100.00 on 12-12-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

                            UPDATE: Your money transfer of INR 100.00 on 12-12-21 timed out due to technical reason. (IMPS Ref No.[protected]. Not you? Call [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              sarath v r
                              Dec 12, 2021
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                              Hello hdfc team,

                              By mistaken i have done credit card payment twice once auto pay and second from mobile app.
                              And i just click on due amount and it was deducted from my account balance.
                              Please check my account and refund last bill amount. Thanks
                              Please find my account details below
                              Acc no: [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dec 18, 2021
                              Updated by sarath v r
                              No response yet from hdfc team
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                                V
                                vinod5419
                                from Pune, Maharashtra
                                Dec 12, 2021
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                                Address: pune

                                Hi sir

                                My salary account was converted into saving account due to no salary credited from last 2 years approximately.
                                Currently I get a job again and my salary is going to credit in account from Nov 21.
                                Please convert my account as salary account (zero balance).
                                AMB CHRG INCL GST FOR NOV2021 was deducted from account.
                                Also Due for Cheque Bouncing Charges and Due for Overdue Emi Int are deducted from account multiple times.
                                Again EMI RTN Charges for July 21, August 21, September 21 and October 21 was deducted on 10 Dec 2021 .
                                Why this multiple charges deducted from account
                                Due for Cheque Bouncing Charges,
                                Due for Overdue Emi Int and
                                EMI RTN Charges

                                Verify and correct deductions.
                                Please do the needful as earliest.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dec 13, 2021
                                Updated by vinod5419
                                Na
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                                  R
                                  rameshqq
                                  from Hyderabad, Andhra Pradesh
                                  Dec 12, 2021
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                                  Stupid bank blocked my internet banking, I don't have cheque books and my debit card is not working.
                                  I need to pay medical bills of my close relative.
                                  They asked me to visit branch for resolving issue when I went they are clueless above that they are trying to sell Insurance products while I'm in agony such pathtletic people
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    M
                                    Mannu4843
                                    Dec 11, 2021
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                                    My salary account in hdfc bank but in December month total 1091 rs debit
                                    2 times narration ach auto debit return charges pls i request to refund this amount and stop ach debit.what is the procedure yo refund my amount
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Attached image
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                                      M
                                      mohammed_irshad
                                      from Chennai, Tamil Nadu
                                      Dec 11, 2021
                                      Resolved
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                                      Resolved

                                      Hi,
                                      Could you please tell me whether the DSA (with FAKE HDFC ID CARD) is authorized to visit customer's home for the payment collection?
                                      On a daily basis i am getting almost 15 calls from different no.s and i am saying the same reply to every one. So, here my concern why am i getting so much calls though i have updated the status.
                                      So these are the no.s from which i am getting calls on a daily basis to pay my minimum due.
                                      And due to above scenario i have literally got frustrated. Now i am good to go by legally to handle this so i have reached local police station with my lawyer and given a complaint and provided all the documents (calls list, recordings and person visited details).
                                      Hence, request you to inform your legal team to call me back to get this resolved, until then i shouldn't get any calls from neither of any (Collection team / DSA).

                                      Murugesh [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]

                                      Below details for your reference,

                                      - Card no. [protected]
                                      - Card Holder name: MOHAMMED IRSHAD
                                      - Contact no. +91 [protected]
                                      - Contact email: [protected]@yahoo.com
                                      - Last purchase amount: 1, 00, 000
                                      - Minimum due amount: 6, 456
                                      - Minimum due not paid since: Nov'21 & Dec'21
                                      - Whatsapp message screenshot: Attached

                                      Thanks,
                                      Mohammed Irshad
                                      Jan 15, 2022
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 13, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Sincerely regret the inconvenience caused. Kindly note that, you may connact our debt management executives at[protected] for further assistance regarding your query.

                                      -Zubin
                                      HDFC Bank Customer Assistance
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                                        M
                                        mohammed_irshad
                                        from Chennai, Tamil Nadu
                                        Dec 11, 2021
                                        Resolved
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                                        Resolved

                                        Hi,
                                        Could you please tell me whether the DSA is authorized to visit customer's home for the payment collection?
                                        On a daily basis i am getting almost 15 calls from different no.s and i am saying the same reply to every one. So, here my concern why am i getting so much calls though i have updated the status.
                                        So these are the no.s from which i am getting calls on a daily basis to pay my mininum due.
                                        And due to above scenario i have literally got frustuated. Now i am good to go by legally to handle this so i have provided all the documents(calls list and person visited details) to my lawyer to proceed further.
                                        Hence, request you to inform your legal team to call me back to get this resolved, until then i shouldnt get any calls from neither of any (Collection team / DSA).

                                        Murugesh [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]

                                        Below details for your reference,

                                        - Card no. [protected]
                                        - Card Holder name: MOHAMMED IRSHAD
                                        - Contact no. +91 [protected]
                                        - Contact email: [protected]@yahoo.com
                                        - Last purchase amout: 1, 00, 000
                                        - Minimum due amount: 6, 456
                                        - Minimum due not paid since: Nov'21 & Dec'21
                                        - Whatsapp message screenshot: Attached

                                        Thanks,
                                        Mohammed Irshad
                                        Jan 14, 2022
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 14, 2021
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We sincerely regret the inconvenience caused. We request you to DM your contact number and email id as maintained in the credit card account to enable us assist you.

                                        -Zubin
                                        HDFC Bank Customer Assistance
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