[Resolved] HDFC Bank — unknown fraudulent transaction

Nandish Manangi

from Bengaluru, Karnataka

Address:	560009
Website:	hdfc bank

Hello

Rs 1089/- has been debited from the account in the name of lic premium without my consent. I suspect it as a fraudulent deed. Please verify and reverse the transaction with a penalty on hacking my hdfc bank account.

Name: nandish manangi

Hdfc savings account no.: [protected], cauvery bhavan

Ifsc code:hdfc0000509
Ifsc code hdfc0000509 (Used for rtgs and neft transactions)
Bank hdfc bank
Address ground floor, cauvery bhavan. D - blockkempegowda roadbangalorekarnataka560009
District bangalore
State karnataka

Please stop this as it is happening every quarter almost for over an year

+1 photos

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Mar 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We like to confirm that said biller is register for Auto pay facility, hence the amount was debited from your account. You can de-register the biller under our BillPay facility through below 2 modes: 1) Through NetBanking: For online de-registration please refer the below process: Login into NetBanking Go to BillPay & Recharge Tab Click Continue Select "View/Delete Billers" Select the Biller and click "Delete" Click Confirm Note - Delete Billers - Deletion of billers through the online / NetBanking option will be applicable only for the NetBanking Bill Payment service w.e.f July 1, 2012 and these billers would not be de-registered from ATM/ PhoneBanking/ Mobile banking bill payment service. To delete billers from Mobile/ PhoneBanking/ ATM, please submit a written request to your nearest HDFC Bank branch. 2) Through Branch: You can submit written instructions at your nearest HDFC Bank branch. Your request will be processed within 7 working days. Please visit the following URL for address and contact details of our Branches: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j

-Manoj
HDFC Bank Customer Assistance