HDFC Bank — unnecessary charges deducted from my account

Dear All,

This is to bring in your notice that i ( Pushpa Devi ) have an account with ICICI bank. My account number is[protected]

Please note i have an vehicle loan[protected] set up for 21 jun 2018.against which the EMI is supposed to be taken out on 5th of every month. In the month October due to some fraud happened in my account i was failed to keep the minimum balance required on the account on 5th October 2018 due to which the cheque bounce fees was charged on my account however after that i maintained the required balance on the account but still got some charges on 5th November, 6th November, 16 November, 20 November 2018, 22 November 2018.

Also note i went to ICICI bank on 8th November 2018 informed them the same however still haven't received any response, they just advised that the charged are occurred on the account as HDFC shows the loan cheque to ICICI couple of times that"s why the charges was raised.
on the same day visited hdfc bank also.they have rinsed the complaint against the same (102935/[protected]but still got no resolution. after that i called to hdfc customer care they are saying they have charged only Rs. 624( ..cheque bounce fee 590 + rs.34 late fee ) which they are saying that can be waived but i m failed to understand why the other charges occurred and who is responsible for the same.

Attaching the below supporting documents:
- Receipt of hdfc bank received on 8th November 2018.
- Bank statement highlighting the charges on it.

Can anybody look into the matter and help to do the needful asap.

This is a very disappointing and upsetting situation for me.

Regards,

Name - pushpa devi
Number [protected]
mail id [protected]@gmail.com