[Resolved]  HDFC Bank — upi payment of rs.2500 not credited to fastag account

Address:Tumkur, Karnataka, 572106

I'm devananda used upi payment interface on 8/1/20 to my axis bank fastag account and paid thro
Hdfc debit card no xxxx xxxx xxxx 7855
Hdfc s/b ac no — xxxxxxxx5020
Branch ifsc — hdfc0002090
Amount — rs.2500.00
Vpa — "[protected]@indus" linked to hdfc0002090
Vpa — "netc. [protected]@hdfcbank"
Upi ref no —[protected]
Maruti swift vehicle no — ka 06 p 8622
Date — 8th january, 2020 20:58
The amount is debited from the account but its not showing in my fastag account.
The screen shot of the bank message has been attached.
Fastag message im not able to attach
Please resolve or clarify
+1 photos
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Feb 18, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi, we regret the inconvenience caused and would like to request you to write to etc.[protected]@axisbank.com for us to check & assist further. Regards, Team Axis Bank.

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