[Resolved] HDFC Bank — upi transaction successful but money not credited to beneficiary

[Resolved] HDFC Bank — upi transaction successful but money not credited to beneficiary

V venkatpeddi from Hyderabad, Telangana

Hello Sir, The amount Rs. 6300/- was transferred using UPI service from my account No. ‎[protected] HDFC bank, Nanakramguda, Gachibowli branch, hyderabad to IOB bank account beneficiary with account number [protected] on 3rd Feb. Payment is shown as successful at my end and money is not credited to receivers account. please look into this and resolve ASAP. Attaching images of transactions in both banks for reference. I need the money on an urgent basis it's been 15 days. Please help. 'HBL=[protected]' - Hdfc complaint number. Regards, Venkata bhima raju +5 photos Was this information helpful? No (0) Yes (0)
Mar 26, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Feb 19, 2018 Updated by venkatpeddi Contact number: [protected] Benefiecry contact number [protected] Verified Support Feb 23, 2018 HDFC Bank Customer Care's response Dear Customer, We understand that you have also raised your concerns at the office of the Principal Nodal Officer vide Reference Number[protected] and you will receive a response from them to your e-mail ID. Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim. -Manoj HDFC Bank Customer Assistance
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