Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
Resolved
18422
Unresolved
14536
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1020

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manish2790
from Gurgaon, Haryana
Mar 13, 2018
Resolved
Report
Copy
Resolved

Hi, i have salary account in hdfc 4 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company..
The bank converts my salary account converted into savings account & charged monthly.. Now its 7000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidelines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz juistice to me. 7000 is huge amount to me. What is the solution?
What is the action will take against this bank. I have received statutory bonus of rs 4500 which has been deducted as well. Please do the needful. I have raised so many issues online however, nothing worked for me. Now the last option is to complain to rbi.

M\account no [protected]
Apr 15, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2018
HDFC Bank Customer Care's response
Dear Customer,

We had attempted to contact you at the number recorded with us. However, we regret to note that our attempts to reach you, did not meet with success. We have sent you an Email with regards to the same request you to call back Ms. Sapna Sabharwal on [protected] for further discussion.

-Bejoy
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rama Chandra Singh
    from Bengaluru, Karnataka
    Mar 13, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: Bangalore, Karnataka

    Policy no. 15580919 the premium receipt has not received along back. After given the mail id no response from the staff. Several time i visited to the hdfc insurance office they only advice this is your password. What i will do if the password mismatched with my mail id. The another problem original policy document has not recieved sofar. Plz send me the all premium receipt.
    Thanking you
    Apr 14, 2018
    Complaint marked as Resolved 
    HDFC Life customer support has been notified about the posted complaint.
    Verified Support
    Mar 14, 2018
    HDFC Life Customer Care's response
    Hi, the premium receipts have been emailed by us to customers registered Id.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sonali Godara
      from Gurgaon, Haryana
      Mar 13, 2018
      Resolved
      Report
      Copy
      Resolved

      Dear sir/mam,

      Some amb charges are debiting from my account without my notice. This is very hectic without any intimation unnecessarily my amount is being debited. If you are not going to refund my amount i have to close this account for sure. Really fed-up with this bank request you to kindly get it resolved.

      Date13 mar 2018
      Withdrawal : 708.00
      Narration : amb chrg incl gst for dec2017-mir[protected]
      Value date : 13 mar 2018

      And one more
      Date13 mar 2018
      Withdrawal: 571.00
      Narration : amb chrg incl gst for feb2018-mir[protected]
      Value date : 13 mar 2018
      Find this

      Please revert me asap.
      Apr 13, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 13, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

      -Anay
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kunal raj pradhan
        from Mumbai, Maharashtra
        Mar 13, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Mumbai City, Maharashtra, 400614
        Website: www.hdfcbank.com

        My name is kunal pradhan and account holder of hdfc band saving account .i habe a jumbo loan on my credit card .the Feb month emi of Inr 6134 was not deducted due to -50 rupees less. The amount should be reverted back in my account bu they blocked it so its showing in the closing balance but not in available balance.And after that I called the bank immediately and ask them is their a way I can pay because I never default a payment.the executive mentioned it will automatically be deducted . After 2 days i checked my account amount deposited back to my account was blocked and was reflecting in my ledger balance but not available balance ..I went to cbd belapur branch hdfc after unsatisfied with the customer service revert..their no one was to help and they asked to call credit card department again .They asked me to add beneficiary account and make manual payment so my blocked amount in saving account A/c [protected] will be released. I made the payment reference number 3759A1.now still I see the amount is reflecting in closing balance and not in available balance ..pls help

        Even after making the payment manually the amount is blocked.customer service department is not at all helpfully.
        Apr 26, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Mar 14, 2018
        Updated by Kunal raj pradhan
        I don't see anyone bother yet it's not credited yet on my account...hdfc bank doesn't seems interested to provide customer service and don't want to unblock the amount even after me paying the money manually
        Verified Support
        Mar 15, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 2 working days.The reference number for this interaction is [protected].

        -Anay
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Aashita_Jain
          from Mumbai, Maharashtra
          Mar 13, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: Mumbai City, Maharashtra, 400072
          Website: www.hdfcbank.com

          My company had opened a salary account in hdfc a couple of years back. The account has been lying dormant since the past 11 months. I checked my balance today and it was showing negative. Not only have you stolen whatever little was left in my account you have in fact charged me!! How can you charge me on a salary account?? And what service are you charging me for, exactly??? To top it off, i have never till today got a message from you informing me that money is being deducted from my account! It's just that today i got two messages simultaneously that i have been charged rs. 600 for jan and feb so i thought of checking my account.

          In 2015 rbi made in illegal to charge customers for not maintaining a threshold balance. I want to close my account asap. And i'm not going to let you arm twist me into paying for making the mistake of choosing hdfc for opening a salary account. You can take me to court. But i'm not going to let you steal from me.
          Apr 13, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 13, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your account/customer Id, Charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            subhash challa
            from Rajkot, Gujarat
            Mar 13, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: Rajkot, Gujarat, 360001

            Hi Team,

            I have following Complaint against Hdfc bank.

            when I opened the account with Hdfc it was specially said to me it's a zero balance account. for that I was told to maintain 25000 for three months. I Maintanence more than 25000 And for more than three months. and I have also maintained mostly all the time with an mab of 12000. lately my personal representative from hdfc is telling me your will be charged 115 for every three months because you not maintain the account. before it was said it's a completely zero balance account given to me and now they say they will charge me for not maintaining. Hdfc is cheating customer this way is not good. I already have many other bank account with zero balance and they never say me like this charging issues. if Hdfc can't keep it's word then I am happy to close the account there are many banks. Hdfc don't be obsessed with your services and keep your word.

            Here are some of the details:
            City:rajkot
            Account No.:5005435
            State:Gujarat

            From :
            subhash challa
            Mobile No: [protected]
            Twitter Handle :

            Sent via SpeakUp : India's First One-Stop Feedback Platform for consumers to reach out to the concerned authority with their feedback, complaint or suggestion in a single click.
            Download Link : Play Store | Twitter : @SpeakUp_IN | Facebook :SpeakUpIn
            Apr 26, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 17, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We understand that Mr. Nirav Viradiya has contacted you with regards to your query. Kindly contact him on [protected] for further clarification if any.

            -Manoj
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              shuklasharma
              Mar 13, 2018
              Resolved
              Report
              Copy
              Resolved

              I am not in india and it has been a month i have moved to france.
              The card always remains with me. The debit card is with me and still, 50, 000 inr (Each transaction of 10, 000) has been withdrawn from my account in south delhi area.
              These are clearly some fraud transactions and i have no information regarding them.

              I have written all this to risk control unit of hdfc bank. They have just provided cardholder dispute form which asks that these transaction has never been approved by me.
              I have filled the form and shared with cardholder dispute team and risk control unit. But they did not give any confirmation that my money will be recovered.
              I doubt my hard earned money is safe with hdfc bank.
              Apr 22, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 13, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Manoj
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pudari Sandeep
                from Khammam, Telangana
                Mar 13, 2018
                Report
                Copy

                Address: Hyderabad, Andhra Pradesh, 500073

                Hi hdfc,
                Your deducted rs708 from my account. How can u deduct the money with out any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for JAN 2018 & FEB 2018 mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money.

                How can you deduct variable money FOR TWO MONTHS ? remove my account from HDFC

                Please don't say any stupid reasons, send me my money immediatly
                HDFC Bank customer support has been notified about the posted complaint.
                Mar 14, 2018
                Updated by Pudari Sandeep
                Dear sir/mam,

                My account no is [protected], some amb charges are debiting from my account without my notice. This is very hectic without any intimation unnecessarily my amount is being debited. If you are not going to refund my amount i have to close this account for sure. Really fed-up with this bank request you to kindly get it resolved. Two months money got deducted in march 2018

                Date09 march 2018
                Withdrawal 708.00 + 458 two months (Jan & feb) deducted in march
                Value date 09 march 2018
                Closing balance. -230
                Find this

                Please revert me asap.
                For me also same--354 for 3 month-jdec/jan/feb..why it was deducted ?
                please dont be rubbish...just refund my money.
                For me also hdfc cutted two times of Rs. 708.00/-, Ra's. 708.00/- money from my account on 8th May, 2018. What is this, I don't know? Why is this rubbish? Please refund my money as soon as possible.
                Dear sir/mam,

                My account no is [[protected]], some amb charges are debiting from my account without my notice.
                This is very hectic without any intimation unnecessarily my amount is being debited.
                Amount deduction details :
                08 May 2018 AMB CHRG INCL GST FOR MAR2018-MIR[protected] MIR[protected] 08 May 2018 354.00
                08 May 2018 AMB CHRG INCL GST FOR APR2018-MIR[protected] MIR[protected] 08 May 2018 708.00
                Helpful
                Found this helpful?
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  chanchal gupta18
                  from Mumbai, Maharashtra
                  Mar 13, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  How can u deduct the money without any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for dec2017-mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money.

                  Please don't say any stupid reasons, send me my money immediately
                  Apr 13, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 13, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account/customer Id, Charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shashisusant
                    from Darbhanga, Bihar
                    Mar 13, 2018
                    Report
                    Copy

                    Address: Begusarai, Bihar, 851116
                    Website: One assist

                    Cancellation of One Assist Membership
                    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 5335 without my concern on date:06/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2999/-
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Gurumurthib Chari
                      from Mudigere, Karnataka
                      Mar 13, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Sir
                      On 21st february i load the amount ₹ 2100 to the payzapp wallet, amount was deducted by my credit card but it not shown in payzapp wallet and suddenly once again ₹2100 amount was deducted by my credit card, totally ₹4200 amount deducted by my credit card but not shown in payzapp wallet. So i mailed the payzapp team they said amount will be credit your source card within 5 days but stii the amount was not return to the source card.
                      Rrn number=[protected]. Please return my money i am in critical condition. Its very bad experience with payzapp.
                      Apr 28, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 19, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please email us at [protected]@payzapp.in or call us at[protected]Toll-Free) with your registered mobile number for further assistance.

                      Anay,
                      HDFC Customer Service Assistance.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        kunnu12
                        from Mumbai, Maharashtra
                        Mar 13, 2018
                        Report
                        Copy

                        Address: Thane, Maharashtra, 401506
                        Website: Www.payzapp.in

                        My mobile no is [protected], i loaded my wallet with money to transfer money to my other bank account, after loading money when i tried to send money it is showing please update your kyc, it is okk i will verify my ekyc.
                        Now after giving my all details for aadhar verification it the error message showed otp process is not responding, what a irresponsible behaviour from payzapp, i want my money back or verification of aadhar.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          Thenn Arasu
                          from Chennai, Tamil Nadu
                          Mar 13, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 600018

                          My name thennarasu ([protected], k k nagar) i am salaried person i have hdfc account in chennai kk, nagar branch. When i was open this account one employee from hdfc told me savings will change salary account. Today morning i check netbanking i am shocked totally

                          Amb chrg incl gst for feb2018-mir[protected]

                          Amb chrg incl gst for jan2018-mir[protected] - 708

                          Even i am not from chennai, my native madurai. I am salaried person. Amount deducted without any information. Today morning i spoke that guy who is helps open this account. He said i will helps to refund your amount, this is second time, toally its make me frustration. Please refund my money as it is my hard earned amount. Otherwise i will complaint to rbi and close my account. This is not fair that you are harrasing your customer by such deductions without prior information. Please check every month of first week my received my salary this account. Its not my mistake. I also need to get in touch with my account manager for further clarifications for the future, that would help me decide whether to continue with hdfc or close my account.
                          Apr 16, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 14, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have taken up the matter with concerned team. We will respond to you on your registered email id in 5 working days. the reference number for your query is[protected]

                          -Bejoy
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            mohit1235
                            from Gurgaon, Haryana
                            Mar 13, 2018
                            Report
                            Copy

                            Address: New Delhi, Delhi, 110044
                            Website: [email protected]

                            Dear sir,
                            With due respect i would like to state that my father (Satyavan bhardwaj) had purchased a life insurance from your esteemed organization on 19309961 the policy no is as mentioned.
                            The policy premium was of 30000 and we made the policy premium payement on due date 18 may on 22nd may my father expirienced sevear pain in heart and on diagnosis at rml hospital it was diagonised as a major heart attack but after operation and stud fixing he got recoverd and was released from hospital.in 30 th of may he again felt the same problems and that time angioplasty was done, and released from hospital well on 13th june a routine checup was done and all was found satisfactory, all reports i am attaching below, and earlier also
                            I have submitted the same.
                            On 14th june around 6pm again he felt chest pain and while driving him to esi hospital but before we reach there he got expired. On 15th the final rituals were performed and cremation was done.
                            After that we applied for the death claim of policy.
                            But few days back on 08oct i received a msg stating that 30131.16 rs has been transfered in my mother's account.
                            I am unable to understand how, i am fully trying to my end but i am fail hdfc life want my father medical certficate, but where i give, he saying that your father ill sugar, dibites, heart stock, first - my father purchase the policy those times why dont want health medical certificate, without medical how to sell hdfc policy,
                            HDFC Life customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Saran1708
                              from Agra, Uttar Pradesh
                              Mar 13, 2018
                              Report
                              Copy

                              Address: Faridabad, Haryana, 121001
                              Website: www.hdfcbank.com

                              Hdfc is calling me throught the day approx 60-70 calls a day. They are harrasing me and agent said he will continue to call me
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                venkat chitturi
                                from Bengaluru, Karnataka
                                Mar 15, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                I got HDFC gift card from my office. Card has some problem and I was not able to use my card. Now this card got expired. So what will happen to this money ? I would like to get a new gift card. Or is it possible to credit this amount to my HDFC bank account ?   Replace all
                                Apr 16, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 16, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please contact our phone banking number for further assistance in this regard: https://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

                                -Manoj
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  D ganesh Babu
                                  from Hyderabad, Telangana
                                  Mar 13, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 500034

                                  Dear hdfc team

                                  Previous i have kept a complaint regarding negative balance in my salary account and hdfc team cleared and mine zero account and after knowing hdfc team cleared the negative balance

                                  I am using right now working for springwel mattresses pvt ltd which company and entire people of springwel are using hdfc salary account now monthly am doing more than 40000 transaction

                                  But today when opened on 13th march 2018 i have surprise to see my balance as immediately i have opened my hdfc app and checked from last year 2017 to till mar 2018 they have withdrawn the amount as avg monthly account charges like 609, 709, 249 as am attaching the screen shot of my account statement for reference

                                  They withdrawn amount and not even given a sms or email or call or anything how can they take my money without my knowledge it is my hard earn income now i have decided to close my account this is enough as hdfc bank people are thief's in thier system which i dont want to belive i am gone complaint in police station as well as in consumer court with previous mail from hdfc bank and thier fake promises

                                  I will show the proofs in the local & social & digital media and seek them for justice because no middle class & ordinary persons should suffer like me

                                  I want justice for my hard earn money which is stolen by hdfc team

                                  Name : d ganesh babu
                                  Ac/no : [protected]
                                  Ifsc : hdfc0000081
                                  Branch: himaythnagar
                                  Apr 13, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 13, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We refer to your telephonic conversation with our branch operation manager Ms. Vyjayanthi has explained you about the non-maintenance of average monthly balance in your account. Further, the status of your account is marked as the resigned employee. Hence our branch official has requested you to submit the letter from your HR to update your employer details. If your new employer has corporate salary account relationship you may avail zero balance facility. If you have already submitted the letter, please share the below details on [protected]@hdfcbank.com from your registered email id: 1. Date of submission 2. Complete address of the branch where the letter was submitted 3. Copy of letter from your HR.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  We got a call from the number [protected] and they 4990 to phone pe and 3000 to another yes bank account with transaction ids 28416148,
                                  28416222

                                  please can you block the amount iam trying to call your customer care nobody is responding

                                  thank you
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    NITESH BEHL
                                    from Mumbai, Maharashtra
                                    Mar 13, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: New Delhi, Delhi, 110085
                                    Website: www.hdfcbank.com

                                    Hi,

                                    Someone did 5 transactions total of rs 44000 into my salary account of hdfc. I am working in gurgaon and i was started getting messages of transactions. I called hdfc customer care but till the time customer care person pick up the call. Someone did their job already. I was left with nil balance. Debit card is with me and i do not know how can someone use another atm card to pull all my balance amount which is from daryagang. I never share any pin or cards details with anyone. This is the poor security of hdfc bank. I lost all my hard earned money. I have to pay my loans as well and other credit card bills. I raised a complaint and now they blocked my debit card and net banking. Can someone tell me how can i get my money back. Please help me.

                                    Regards,
                                    Nitesh behl
                                    [protected]
                                    Apr 13, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 13, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 0256 without my concern on date:09/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kamal Deka
                                      from Tezpur, Assam
                                      Mar 13, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Kamrup Metropolitan, Assam, 78029

                                      Hi hdfc,
                                      Your deducted rs 1062 from my account. How can u deduct the money with out any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for dec2018-mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money.

                                      Please don't say any stupid reasons, send me my money immediatly
                                      Apr 13, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 13, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      I have applied fastag online by paying 440 Rs
                                      i.e 300 for fastag and 140 credit to my account
                                      My application reference no is HFR035620

                                      There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

                                      When I will get fastag in courier and my Customer ID and Wallet ID
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        dhanashree2221
                                        from Mumbai, Maharashtra
                                        Mar 13, 2018
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Mumbai City, Maharashtra, 400090

                                        Dear sir/mam,

                                        My account no is 50100*1621, some amb charges are debated twice from my account without my notice. This is very annoying that hdfc bank deducting such amount without any statement unnecessarily. I need my deducted amount to be refund in 3 business days & even explanation why this amount is deducted. Kindly get it resolved.

                                        12/03/18 amb chrg incl gst for jan2018-mir1807001 mir[protected]/03/18 708.00 6, 678.16
                                        918931
                                        12/03/18 amb chrg incl gst for feb2018-mir1807003 mir[protected]/03/18 531.00 6, 147.16
                                        398564

                                        Please revert me asap.
                                        Apr 25, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 14, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        The charges levied in your account pertain to non-maintenance of Average Monthly Balance or Rs. 10000.00 in your account in the months of January 2018 and February 2018. We wish to inform you that as per the terms and conditions applicable for salary account holders if salary is not credited into the account for 3 consecutive months, the account will be converted from a zero balance salary account to a regular savings account. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. We had observed that there were no salary credits in your account and under these circumstances, the special benefits offered under the Corporate Salary Program were withdrawn. Hence, the requisite Average Monthly Balance of Rs. 10000.00 will need to be maintained in your account. In the absence of the same, the applicable AMB non-maintenance charges will be levied in your account. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account) In case of a change in employment, you can continue with the same account provided the new employer has an arrangement with the bank for the corporate salary account programme. In case an arrangement exists, request you to visit the nearest branch along with your latest employment details for updation to continue with the existing account. Please feel free to speak to our Branch Manager Mr. Ramanathan P Vaidyanathan on [protected] or write to him at RamanathanP.[protected]@hdfcbank.com for any further clarification or assistance.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Hi Team,

                                        I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card without my knowledge on date:03/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-.

                                        Regards
                                        Vijay Aanand. S
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit