HDFC Bank Complaints & Reviews

Hdfc ergo insurance kept on asking me all relavnet papers till last week from nov 2017 onwards and finally rejected claim stating some irrelevent information as stated below :
(“insured had not disclosed the ailment while purchasing the policy. Hence there is non-disclosure of material facts and thus this claim is being repudiated under section 10 r ii of the policy terms and conditions.)
Please accept this letter as my appeal to decision to deny settlement for (Acute myocardial infarction unspecified state) post pre-approval of the treatment undergone. It is my understanding based on your letter of denial dated (08/02/2018 ccn –rr-hs[protected] that this procedure has been denied because of below reason which is un-acceptable and this claim is a pre-approved cashless. The same was stated in the attached release letter by insurance team dated 10th aug’2017. Hence would request you to review your decision and however this was never stated in your query letters which was surprise to us till last minute. Your claim team made me to run from pillar to post for 3 months to get all questions answered.

Hello,

My claim id is rr-hs[protected]. I had applied for reimbursement since 3 weeks. Claim department kept on asking me the document and i have sent all documents

First they told final bill submitted is copy not original and then continued drama saying cheque is invalid. And then said doctor 's letter is not correct

And finally rejected the claim saying the hospitalization was not required

This is totally nonsense. If anybody goes to hospital at the midnight due to sever pain doctor says to get admitted to hospital to avoid risk as patient is
Kid. Whom to listen then?
Doctor in the hospital or claim department

So you are not professional ethical insurance company. You behave like low class, local insurance providers. Just for 6 to 7 thousand claim you are doing all these drama and how about lakhs?

I was thinking hdfc is good but ergo is surely fraud company

Every time of my bank visit your staff replied me the pass book printer is under repair, some times they obliged me.
Many of the time your security answered as machine is repair and ask the customer to come next day.
Please supply one good printer to your devakottai branch in your atm center, which is very usefull to the customers and free your staff from blaming machine.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 7001 without my concern on date:02/02/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 1680503
Name :- ramakrishnan a
Mobile no. :- [protected]
Credit card number ending :- 7001

Sir i am customer of your bank now a days i am facing some problem, i have not received any credit of your bank, but from your bank i am getting regular reminder for outstanding so many time i try to contact your so could bank but sorry to say that i am not getting any proper response due to your fault i am facing problem of credit score please do some thing if you cane .

The Branch Manager
HDFC Bank
Date:12thFeb2018
Dear Sir/Madam,
Sub-Harassment / Complaint against collection team.
This is to inform you that I have HDFC Credit Card with number [protected] and has requested for settlement of the card on the approval of 45507/- to be paid in 8 installment. Please note that I have already settled the entire amount except the last EMI of 5429/- for the month of November which was partially settled as per communication from the collection team over the phone and has received a SMS on phone to make immediate payment of 2000/- ON 16TH of December 2018. I have requested for the waiver of the balance 3429/- as exception due to financial crisis and was told that they will check and will revert to me but was never called.They have never informed that your settlement has been cancelled due to non payment of last EMI. As I was out of town due to death in the family I could not follow up on my request. Due to this instance my HDFC Saving A/C number [protected] was put on lean on the 02 FEB 2018. After having conversation with the credit card collection team and the senior manager Ms ASHLESHA SURVE from CHANDIVALI branch have been asked to make an immediate payment of 6000/- so that she will send an email to her senior manager for the approval to UNLEAN my account. This morning when I contact her to check the status of my request, she was rude and unprofessionally asked me to make full payment in order to UNLEAN my account. This is completely not acceptable as I was given false information and her behavior is very rude and arrogant and not ready to co-operate. She has hanged up on me in spite of calling number of times to talk to her and my call was continuously disconnected and could not reach her whole day. I have been mentally harassed by this behavior and false commitment. May I request you to kindly consider to resettle my account with minimum amount due as I am not in a position to make a full payment at a time with no other source of income. Also, please UNLEAN my account as I am the only earning member in my family and agree to make balance payment as per instruction.
Thanking you,

Yours Sincerely,
Khalid Khan
[protected]

Dear sir/ma'am,

This is bring to your kind notice that i am customer of hdfc bank since 2013, and i was using hdfc credit card too, but in the month of jan-18 my credit card got expired and in this regards i went to hdfc handwara branch (J & k), and meet one of your employee mr. M ashrif and he has not only misguided me, but spoke to me in a rebush - local language, i didn't understood if one bank employee will behavior like this with a customer then where customers will go. I am requesting you to kindly teach him how to talk and how to behavior with a customer.
Hope you can understand my concern and do the needful,

Thanks & regards,
Nusrat

Hi hdfc bank,
My customer id is 37149549.
I have opened the account almost 8 years back and now you started charging me something weird which was not stated to me. I see multiple transactions which are being charged for no reason. If you don't revert these charges i'm going to end my relationship with hdfc by closing my nri.

Inst-alert chg inc gst oct-dec2017-mir[protected] -17.70

Hi i had booked a ticket in irctc with my hdfc debit card but the transaction is failed due to transaction timed out and i have checked in irctc refund history they said the amount is sent back to bank please find the attached photos but i didn't received any money in my account please help me to get the money back.

Bank account no :[protected]

Refund id : [protected]

Sir i didnot have received welocome kit
Till mow. My account has been opened
Kindly help me as soon as possible.
My have received atm card activation process before 5 feb. Where is my welocome account opening kit
And what is the status. Of my account opening kit
My registered mobile is [[protected]]
My account has been opened on 31 jan 2018
And till now i have not recived my welcome kit, debit card, customer id,
Contact me on [[protected]]

I want to complaint against hdfc bank credit card customer care executive
who called me from no. [protected] at my mobile no. he insisted me to get a protection cover policy for my credit cards, debit cards, driving licenses, pan cards & was irritating again to get this policy upon paying a charge of rs 1890/-. but on listening to him i very humbly said no, i don't want this cover. he used foul & abusive language. the time of call was at
1.43 p.m.. kindly check who this executive was & take strict action against him. otherwise i would discontinue with hdfc bank & will not deal in any regard.my mobile no. is [protected]. munish

Sir i didnot have received welocome kit
Till mow. My account has been opened
Kindly help me as soon as possible.
My have received atm card activation process before 14 feb. Where is my welocome account opening kit
And what is the status. Of my account opening kit
My registered mobile is [protected]
My account has been opened on 8 feb 2018
And till now i have not recived my welcome kit, debit card, customer 🆔
Contact me on [protected]

Dear sir,

My self paresh r patel and i am excisting customer in your bank. I got many loan for hadfc bank such as home loan and 2 construction equipment loan, few day ago i was intersted to buy new construction equipment hyundai machine so all supporting documnet with quatation gave to loan department in construction equipment but in that duration daily i communication with loan department person mr appurv-[protected] and kuntan dave-[protected] but they did not response, and they did not process my loan file so after i got loan for other bank but really i was intersted only hdfc bank so kindly note my complain and take action.

Ive made a paymentto hdfc life for a premium amount of rs6259at 10/02/2018. Status of transaction shows trnaction failed but the above amountisdeducted from sbi account number*[protected]*wth ifsc codesbinoo16892details
Rs6259on pos fsssbidcinsc atfss dcinsurance txn#.[protected] kindly do the needful

Hardeep singh
Vpo_hangola
Distt&teh_panchkula. Haryana134204

Mobile number _[protected]

I approached hdfc bank to take the gold bonds (50) units in demat form and they asked me to to open a demat account with hdfc bank which i opened but after that bank expressed his disability to take these bonds indemat account.
Please guide with the process to demat these gold bonds and oblige. I also have a demat account with sharekhan ltd. But they have also expressed their disability to demat the same.

No otp is generated when you want to register, cc number 24 hrs busy, site doesn't work at all, once your reg with 10 days of struggle and then try login in it doesn't work at all. How come such a reputed firm is having such a software, who monitors it, doesn't a common man's woes are heard by any officials, please shut this firm. Imagine 400 500 rupees being paid by 1000 people every week, it generates so much money and not providing proper service. They are literally looting everyone. Is anyone hearing us?

Dear sir/madam,
Iam one o[censored]r privilege customer holding an current ac in your branch at mylapore ac in chennai in the name of ramboo logistics (Ac no:[protected]).
I have availed a home loan in our branch, now iam willing to close the loan. But in dlf branch, chennai manager mrs. Sandya states that their is an closing charge for home closure. Pls confirm it because my company is proprietorship and iam the proprietor and how could the charges applicable and as per rbi rules individuals should not charge any closure. If the charge is applicable what is the benefits ur bank gives as a privilege customer to me?
Regards,
Ramesh kumaar,
[protected]@gmail.com
[protected]

I received a call today from hdfc credit card department, stating that rewards point on my cards have expired and that i need to verify the visible cards details to them in my voice to process the redemption of expired reward points. I provided them the expiry date of my card and first 4 digits of credit card number. But she started asking me for complete 16 digits. When i objected, she said that she will transfer my call to the senior.

Please let me know if this was a genuine call from hdfc or a fake one. And if it is a fake one, please take necessary action on the same.

Phone number was +[protected]

I had done a topup of my hdfc fastag wallet with rs.350 on 9th jan 2018. A proof is enclosed. My account was debited with 359.44 inclusive taxes. But our fastag wallet is not credited till date. I have made several call to customer care ([protected]), everybody promised that they had raised an issue and it will get resolved in two days. But till date nothing had happened. Further they have no email id to make any complain and there is no way to escalate the issue to higher authorities. It is very shocking and surprising that such is the case with a very reputed brand hdfc. With a heavy heart now i am forced to raise a customer complain in a public forum against hdfc.

I was pay rs. 1000/- through online to saravana stores, padi on 02/02/2018 for chit fund due. But this money was not credit their account.

As per norms i am waiting for 7 days for refund rs. 1000/- in my credit card. But till date no refund has received and i saw the monthly statement this amount was debited in my account.

Hence i request you to kindly refund rs. 1000/- immediately

Thanking you