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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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S
sonu nair
from Chennai, Tamil Nadu
Feb 15, 2018
Resolved
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear team,

It is to seek your support against the hdfc bank. Now days i am getting call from hdfc collection department stating that shilpa nair (My facebook friend) took the loan from hdfc bank now they have stopped paying the emi. Now i am receiving the call from hdfc collection department from mr. Rahul who calls me and start and asked me contact details but i have refused to say that she is my fb friend only and i have no details apart from it but then he started to abuse me not only this he searched my facebook and took the no of my sister ms. Sudha prakash and started to uses unethical words which i cannot write then that guy called me and said he will repeat it again there after my sister got 7 calls from his side. Not only this he abused me with my sister name.

I have some question with hdfc bank do they have my written confirmation before making me guarenter of ms shilpa nair or any call they have done to me to ask about her.

How can they allow these people to abuse and harras the female also how can they hack my fb account and call my sister and my boss i have the all proof.

Now i am going to take and challange this bank behavour to court.
Kindly take the relevant action on hdfc so that they cannot do it in future if you cant i have decided to raise my voice now i am going to take social media help and upload hdfc bank employee's conversation.

My contact:[protected]
Mar 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, caller details, and the number on which the call was received to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    S
    Sneha Vijay Shukla
    from Varanasi, Uttar Pradesh
    Feb 15, 2018
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    Hello,

    I generally never write complains but the way this mr. Ganesh (Customer care executice) sopke to me like i have am his slave and i have borrowed money from him not from the hdfc band. And guess what i paid 150 rs less than i have to pay the amount that too i did it by mistake.
    But, the question is how can he talk to any customer like that. After that i wa calling to this no. And 011-[protected] and they were disconnecting.
    It should be taken care.
    Mar 29, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 21, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We're sorry to hear that. Please share your Account No./Card No., city/number you called with registered contact info & the purpose of the call on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Manoj
    HDFC Bank Customer Assistance
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      C
      chandra kolluru
      from Gurgaon, Haryana
      Feb 15, 2018
      Resolved
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      Address: 560080

      Dear customer care,

      Without any information bank has deducted 177 rs from my account. I want my money back and the reason also why it is deducted.

      Kindly reply as soon as possible

      Hdfc account details :
      Account number :[protected]
      Customer id : 60402921

      Transaction details :
      Reference number : mir[protected]
      Narration :3rd party cash txn inc gst 030218-mir[protected]
      Deducted date : 29 jul 2017
      Amount : 177
      +1 photos
      Mar 26, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 23, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We have checked our records and confirm that the charge of Rs. 177 levied to your account on February 14, 2018 pertains to third party cash transaction done on February 03, 2018 for Rs. 25, 000.00 at C V Raman Nagar branch. HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network. However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank. Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

      -Manoj
      HDFC Bank Customer Assistance
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        9
        9823590351
        from Yaval, Maharashtra
        Feb 15, 2018
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        Address: Aurangabad, Maharashtra, 431004

        I sagar deshmane having snapdeal credit card of hdfc bank. I request you to stop transaction amounting to rs. 9, 999/- as early as possible because i am received fake call from +91 [protected] as one assist membership customer care and asking some information about credit card and otp. I am not given any information and otp but i have received a massage amounting to rs. 9, 999/- and i have not made above transaction so it's humble request to you to stop the above said transaction as early as possible. Also i request you to cancel my one assist membership fees debited to my account.

        Thank you

        Sagar deshmane

        [protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Feb 15, 2018
        Updated by 9823590351
        Transaction details as follows
        date of transaction 14.02.18
        time : 03:42 pm
        amount : 9, 999/-
        at PayApt.
        for your information
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          K
          K.Praveen Kumar Nani
          from Mumbai, Maharashtra
          Feb 15, 2018
          Resolved
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          Resolved

          Address: Chittoor, Andhra Pradesh, 517408
          Website: consumer complaints.in

          Have get two-wheeler loan no 2004 through centurion bank vellore branch. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc

          We need the noc how to proceed further

          With regards

          Shaiavah r
          [protected]
          Kkpraveenkumar20 @gmail.com
          Apr 4, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 21, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your loan account number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            S
            Sunder k
            from Chennai, Tamil Nadu
            Feb 15, 2018
            Resolved
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            Resolved

            I'm dr sunderkandasamy and i purchased audi a3 premium plus tn 59 bj 7977 through hdfc car loan no 39081210 in april 2016. After paying through electronic fund transfer from icici. Bank. Without pending till date feb 2018. I approached for foreclosure at local hdfc bank madurai l shocked to see they collect 5.9 percent as foreclosure penalty charges. It comes around about rupees 119000/ (One lakh nineteen thousands) but according to the rbi rules there aren't forclosure penalty charges for any car loan. So please help me with draw forclosure penalty as per rbi rules
            Apr 2, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 23, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We understand our sales official Mr. S Ananthapadmanabahn has contacted you and addressed your issues relating to foreclosure charges. Trust your issue stands resolved.

            Anay,
            HDFC Customer Service Assistance
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              P
              Prateek Benya
              from Mysore, Karnataka
              Feb 15, 2018
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              Resolved

              Address: Chennai, Tamil Nadu, 600002
              Website: www.hdfcbank.com

              I have an hdfc account with the name - prateek benya

              I had a credit card emi loan & jumbo loan running on my credit card. I had pre-closed this in december and did a full payment along with the statement balance of that particular month.

              However, after 2 months closure, i have been debited for the jumbo loan again (Pls note - there was no deduction in january). Whenever i try to contact the customer care, they just say please be online and after that, they just disconnect after 5 minutes.

              This is really a mental harassment and pathetic services from one of the worst ever banks in india.
              Mar 25, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 22, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              As per our records, the total amount payable as per Dec 2017 statement is Rs. 4, 995.40 with the payment due date as Jan 10, 2018. We note that the Insta Loan was pre-closed on December 24, 2017, and pending principal of Rs. 37, 640.81, a Pre-closure fee of Rs. 1, 129.22 and Pre-closure interest of Rs. 32.78 plus GST was billed to your card account. However, we were in receipt of your payment of Rs. 39, 094.00 on Dec 23, 2017. Hence, as per Jan 2018 statement, the total amount payable is Rs. 4, 907.47 which has been auto debited on Feb 10, 2018.

              -Bejoy
              HDFC Bank Customer Assistance
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                H
                HITESH.B
                from Mumbai, Maharashtra
                Feb 14, 2018
                Resolved
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                Resolved

                Address: Jaipur, Rajasthan, 302017

                Hi,
                I have a ccsi towards reliance communications since they have stopped there services i called your customer service and instruct them to stop ccsi against reliance but next month they also deducted my amount and paid to reliance and when i call again they said they have stopped from there end and told me to visit home branch of hdfc but they told me they cannot stop that and instruct me to call coustomer care but the same response, now i am fed up with your bank and your services, this is not a good ethics to deal with your coustomer, and this is last time i am requesting you to please stop ccsi towards reliance from my credit card, otherwise i have to use my consumer rights

                Regards,
                Hitesh bisht
                Coustomer id:[protected]
                Feb 15, 2018
                Complaint marked as Resolved 
                This is not the way you are showing unresolved issue resolved what a cheap steps you guy's are taking in order to take advantage..!! I got no call nothing from bank..This is showing how you are dealing with your customers..
                HDFC Bank customer support has been notified about the posted complaint.
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                  D
                  Dubey Associates
                  from Baikunthpur, Chhattisgarh
                  Feb 14, 2018
                  Resolved
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                  Resolved

                  Address: Raisen, Madhya Pradesh, 464551

                  Dear sir i am classic customers in last 8 year your raisen mp branch so no maintenance charges of my all a/c is applicable but this branch manager deduct my account non maintenance charges few months i complent manager but last 4 to 5 months not any positive moments so please your team and manager raisen branch not a good perform please help us otherwise i am closed total a/c or car loans and lic.
                  Mar 24, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 21, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete issue, branch manager details, account no, charges detail and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    D
                    dksoft1502
                    from Chennai, Tamil Nadu
                    Feb 14, 2018
                    Resolved
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                    Address: 600097

                    Hi,
                    Myself deepak kumar actually i have purchased the samsung mobile phone
                    On emi as a cashback for 6months in the month of september. I have paid all the emi but till now didn't receive cashback.in the month of september i have purchased the freeze for that also i have paid the emi but cashback didn't received. For that i am attaching the slip for mobile if needed i will give the slip for freeze also.

                    Regards
                    Deepak kumar
                    Feb 22, 2018
                    Complaint marked as Resolved 
                    Still i didn't get any response from hdfc it is the worst things whether i am seeing here.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Feb 22, 2018
                    Updated by dksoft1502
                    I didn't get any response how its getting resolved.I am thinking about this
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                      S
                      srinikgr
                      Feb 14, 2018
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                      Hi,

                      I have closed my debit card one year back and recently i tried to initate a request to apply for one by calling the customer service phone number. When i requested for debit card the customer service people forced me to apply for oneassist plan. Then only they can initiate my debit card request and now they deducted money in my credit card.

                      Could you please cancel the oneassist plan and refund. If the product/service is good, customer will choose. But indirectly or directly pls dont force the customers.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Phani Blaze
                        from Hyderabad, Telangana
                        Feb 14, 2018
                        Resolved
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                        Address: East Godavari, Andhra Pradesh, 502032

                        Please note that i applied for HDFC Credit Card and got Reference No : [protected]S3
                        . I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number [protected]S3
                        Status DISAPPROVED who called us for Credit Card and we never gone to HDFC for the same. Naveen, Executive called and we given all papers and verification also done positively. I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 DATED[protected]. HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman. We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear. If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards MURALA PHANEENDRA KUMAR Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.
                        +1 photos
                        Apr 4, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 22, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken note of your comments expressed in your mail and you may look forward to receive a response to your e-mail id in 03 working days. The reference number for this interaction is [protected] . We request you to bear with us in the interim.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          K
                          Kaliraja
                          from Arakkonam, Tamil Nadu
                          Feb 14, 2018
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 601301

                          Sir I had requested a hdfc creditcard and then back i received it.but i didn't apply any insurance along with it.From hdfc office chennai, i frequently gets call for insurance and they said the insurence policy process was done and should pay 550rs per month for 2 years.. pressured to attend final confirmation call from them..i clarify them that i don't interest in that hdfc insurance policy.. they frequently making call to me.please solve it and that is so much irritating..i don't need any insurance from hdfc.
                          +1 photos
                          Mar 25, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 22, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We infer from your post that you are receiving a call for an insurance policy and do not wish to receive the same. We request you to visit the following URL for register your mobile number/e-mail id for stop receiving marketing offers calls. https://goo.gl/6qzhDp It takes approximately 45 days to be in effect across all products. We regret the inconvenience caused to you in this regard.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            J
                            JPopat
                            from Mumbai, Maharashtra
                            Feb 14, 2018
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            This is to inform you that i was holding a credit card for a couple of years where you will see my credit history has been impeccable.

                            When the card came up for renewal i sent a letter to your chennai office asking that it be discontinued and also called hdfc bank customer care and told them the same. You will also note in your records that i have not used the card since then.

                            Since the past 2 years, i have been continuously pestered to pay the renewal amount. Add to this, your bank has been penalizing me with interest charges on an amount that has been forcefully subjected on me.

                            In spite of explaining to several hdfc officers via email, phone call, etc. That i have discontinued the card and therefore no renewal charges should be applicable, there seems to be no closure/revert from hdfc bank on this issue.

                            Several officers from your bank have mentioned that they will resolve this matter from their end with no avail. Now it has come down to intimidating emails and phone calls from your 3rd party collection agencies threatening me of dire consequences.

                            This is undue harassment to a customer and if no action is taken immediately, i will have no other option but to take legal recourse.
                            Mar 21, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 15, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id by today. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              S
                              sush_p
                              from Gurgaon, Haryana
                              Feb 14, 2018
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560073
                              Website: www.hdfcbank.com

                              I have been requesting for a credit card upgrade since more than a month now when I spoke to my relationship manager Sanket about it. After 4 to 5 calls to him, he patched me through to the department responsible for taking such requests. I spoke to Ravindra kumar Mishra who checked my eligibility and informed me that I could upgrade my card to Regalia first and that he would send an executive to collect documents and signature. I waited for a week and no one turned up.I called up the RM again and complained him about it and asked him to escalate the issue. After he spoke to Mr Mishra again, an executive was sent to collect documents. I signed on application form and he asked me for a utility bill to activate smartpay (This was already discussed with Mr Mishra and he had informed me that within 90 days of card receipt, I have to activate smart pay on my card, otherwise it would become a billable card) and I did not provide the utility bill. Since the SLA was 7 working day, I waited for 8 working days (form submitted on 5thFeb) and when I called up relationship banking to find out the status, I am being told that the application form is not submitted. I got furious at this and when I called up my RM, he again conferenced Mr Mishra. Now, to avoid my queries Mishra kept telling that there are network issues and he is unable to hear and he will give me a call back while I and my RM could clearly hear him. Its more than an hour when I write this complaint and I have still not received a call form him. I am sure I will not receive a call from him and I will be kept waiting. Such tardy customer care service is really upsetting.
                              Mar 21, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 15, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We request you to confirm the contact details and name of the executive who had collected the upgrade forms from you to enable us to investigate further.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                S
                                Subhash Lakra
                                from Gurgaon, Haryana
                                Feb 14, 2018
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                                Address: 122003

                                Without my concern why one assist protection plan issued and i am not interested in this facility.

                                Relationship no. 1635471
                                Plan name - enhanced wa privilege single plan

                                I am not going to pay charges of rs. 1899 which was showing in card statement. I was trying to contact one assist team for this but instead of cancellation ii am receiving calls regarding mobile insurance from one assist team.

                                Very poor response
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer

                                Greetings from OneAssist...!

                                We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2869963 & the refund will get processed in 7 working days.

                                Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                Regards

                                Sagar

                                (Team OneAssist)
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                                  9
                                  9823590351
                                  from Yaval, Maharashtra
                                  Feb 14, 2018
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                                  Address: Aurangabad, Maharashtra, 431004

                                  Cancellation of one assist membership
                                  I am sagar deshmane a hdfc bank credit card holder. The bank has activated one assist and charged a sum of rs. 1399/- from my credit card number ending with 8656. Without my concern on date: 31/01/2018 & 12/02/2018. I am not interested about this service and don't want this membership. So cancel the membership. I am calling the hdfc customer care visited the bank and also called one assist. But there no responce so please do the needfull. I dont need your security.

                                  Name :- sagar deshmane.
                                  Mobile no. :- [[protected]]
                                  Credit card number ending :- 8656
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    N
                                    Nandish Manangi
                                    from Bengaluru, Karnataka
                                    Feb 14, 2018
                                    Resolved
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                                    Resolved

                                    Address: 560009
                                    Website: hdfc bank

                                    Hello

                                    Rs 1089/- has been debited from the account in the name of lic premium without my consent. I suspect it as a fraudulent deed. Please verify and reverse the transaction with a penalty on hacking my hdfc bank account.

                                    Name: nandish manangi

                                    Hdfc savings account no.: [protected], cauvery bhavan

                                    Ifsc code:hdfc0000509
                                    Ifsc code hdfc0000509 (Used for rtgs and neft transactions)
                                    Bank hdfc bank
                                    Address ground floor, cauvery bhavan. D - blockkempegowda roadbangalorekarnataka560009
                                    District bangalore
                                    State karnataka

                                    Please stop this as it is happening every quarter almost for over an year
                                    +1 photos
                                    Mar 22, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 15, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We like to confirm that said biller is register for Auto pay facility, hence the amount was debited from your account. You can de-register the biller under our BillPay facility through below 2 modes: 1) Through NetBanking: For online de-registration please refer the below process: Login into NetBanking Go to BillPay & Recharge Tab Click Continue Select "View/Delete Billers" Select the Biller and click "Delete" Click Confirm Note - Delete Billers - Deletion of billers through the online / NetBanking option will be applicable only for the NetBanking Bill Payment service w.e.f July 1, 2012 and these billers would not be de-registered from ATM/ PhoneBanking/ Mobile banking bill payment service. To delete billers from Mobile/ PhoneBanking/ ATM, please submit a written request to your nearest HDFC Bank branch. 2) Through Branch: You can submit written instructions at your nearest HDFC Bank branch. Your request will be processed within 7 working days. Please visit the following URL for address and contact details of our Branches: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    I am student not a business man why should I charge this GST every single day INST-ALERT CHG INC GST OCT-DEC2017-MIR[protected] please stop this

                                    unknown fraudulent transaction - Comment #3006061 - Image #0
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                                      J
                                      jhenkar
                                      from Bengaluru, Karnataka
                                      Feb 14, 2018
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                                      Hi,

                                      I had applied for fastag through hdfc. I have still not received the card. But the money has been deducted from my account. Not able to reach the customer care number "[protected]". Its always busy. It sucks: (

                                      When will i get the card as all the other details has been created and i have received the sms. Never expected hdfc with sooooooooooooooooo pooor customer service.

                                      Hdfc sucks!!! 1
                                      Dear Customer,

                                      I request you to share your fastag Application Number, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        N
                                        nkkawde
                                        from Jabalpur, Madhya Pradesh
                                        Feb 14, 2018
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                                        Resolved

                                        Address: Balaghat, Madhya Pradesh, 481001
                                        Website: hdfc bank

                                        Dear sir.

                                        I am closed our account on hdfc bank balaghat branch. But usme jama rashi mujhe vapas nahi ki gayi. Bank me puchhane par bolte hai ki ghar par dd bhej denge.

                                        But ab tak nahi aaya. Account band kiye huve 6 month ho chuke hai.

                                        ...   replace all
                                        Mar 22, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 16, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        On receipt of your post, We had attempted to contact you at the numbers recorded with us. However, we regret to note that our attempts to reach you, did not meet with success. We request you to provide us your latest contact numbers and the convenient time to enable us do the needful and assist you further in this regard.

                                        -Manoj
                                        HDFC Bank Customer Assistance
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