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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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D
Dhanunjaya Kumar
from Udagamandalam, Tamil Nadu
Feb 18, 2018
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Address: 583201

Noc pending from hdfc
Dear concerned,
I have resigned from hdfc in the month of january and since last 1 month i have been following up with hdfc life regarding my noc as i have joined in an other organisation. My license number is 933982. There is no response at all. Please do let me know how can i get my noc

Regards
Dhanunjaya kumar p
Mob [protected]
Email dhanu. [protected]@gmail.com
HDFC Life customer support has been notified about the posted complaint.
Feb 18, 2018
Updated by Dhanunjaya Kumar
IRDA URN licence no
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    K
    Kumar Prem Prakash
    from Bengaluru, Karnataka
    Feb 18, 2018
    Resolved
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    Resolved

    Dear hdfc team,

    Please check as below amount has been deducted from my account on the name of 3rd party cash txn. Here is the transaction detail, even i have not received any transaction info through sms/email for this transaction, this is simply loot of aam aadmi.

    Date narration cheque/ref. No
    15 feb 2018 3rd party cash txn inc gst 060218-mir[protected]

    Amount : inr 177

    Please refund this amount on top priority.
    Mar 25, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 22, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

    -Manoj
    HDFC Bank Customer Assistance
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      A
      Abel Ali
      from Mumbai, Maharashtra
      Feb 17, 2018
      Resolved
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      Resolved

      Address: 500053

      I have cleared my emi's as they were dated with couple of cheque bounces however i have also cleared the cheque bounce dues. Somehow i am yet to receive no objection certificate its been almost 2months since i cleared the emi's. I also visited the hdfc bank head office (Begumpet, hyderabad) but they didn't issue the noc and told to wait for it by post. I find this very unprofessional of them as i as consumer expect the promises they made before taking up the loan. I started to hate banking with hdfc after this.

      For ref this is the loan acc number: 36612559

      Please issue the noc asap. Thank you
      Mar 31, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 22, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      Please write to [protected]@hdfcbank.com from your registered e-mail ID and confirm the below details: 1) Correct Loan number 2) City that you belong to 3) Contact number 4) Transaction details and complete issue faced 5) Loan Type 6) Loan Amount 7) Any earlier complaint reference number. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Bejoy
      HDFC Bank Customer Assistance
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        S
        Sekhar3816
        from Vepagunta, Andhra Pradesh
        Feb 17, 2018
        Resolved
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        Resolved

        Address: Visakhapatnam, Andhra Pradesh, 530001
        Website: Mee seva mobile application

        Dear sir/madam

        I have paid an amount rs 1549.16 through hdfc netbanking in mee save mobile application on[protected]. That time transaction was failed and amount was debited from from account bearing account no. [protected]. So kindly refund my amount to account asap.

        Reference no. Of the transaction is[protected]

        Thanks
        G. Rajasekhar
        Customer id[protected]
        Mar 25, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 22, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        The transaction has been successfully processed at the Bank's end. In case if the final status of the transaction is not known, we would request you to check with the merchant. In case if the merchant denies of having received the funds for the said transaction, do write back to us at [protected]@hdfcbank.com with the merchant confirmation of non-receipt of funds.

        -Manoj
        HDFC Bank Customer Assistance
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          S
          suhasbh
          from Hyderabad, Telangana
          Feb 17, 2018
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500012

          Sir,
          I was holding the credit card of hdfc bank period from 2007 to 2013. Due to some unwanted circumstances i was settled the account which is shown as settled cibil records.
          The account details are as under.
          1) a/c no.[protected]
          Now i would like to go for full closer of this a/c and get update in the cibil with removal of settled tag.
          Kindly let me know the amount payable to close this account.
          Thanking you sir
          Mar 25, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 21, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We are looking into your queries and you may look forward to receiving a response to your recorded email ID in 3 working days and request you to bear with us in the interim. Kindly note the query reference number for this correspondence is [protected].

          -Manoj
          HDFC Bank Customer Assistance
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            S
            Satya Dev Pandey
            from Mundi, Madhya Pradesh
            Feb 17, 2018
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            Address: Sagar, Madhya Pradesh, 470002
            Website: [email protected]

            Dear sir/ madam,

            I have send the fund of rs 15, 000/- wrongly through the neft to wrong account no. [protected] therefore i please request you help me out in bringing my money back in my account no. [protected]

            Amount of rs. 15, 000 has been wrongly funded by mistake.

            Account holder name :- satya dev pandey
            Ifsc code :- hdfc0000449
            Hdfc bank sagar (Mp)
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              Ranjini Ghosh Dastidar
              from Delhi, Delhi
              Feb 17, 2018
              Resolved
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              Resolved

              Address: Faridabad, Haryana, 121009

              On 13/02/2017, monday a transaction of rs.401.00 at 13:21:34 pm was carried out at yo china, faridabad via my debit card. The money had been deducted from my bank account but the transaction had failed due to which i had to pay in cash. It is now saturday, 17/02/2017 and yet i haven't received any acknowledgement regarding it. Customer service is of no help. Kindly look into the matter. The amount of money isn't the matter, the poor services is the concern. Such incidents show untrustworthy issues.
              Mar 25, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 20, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

              -Bejoy
              HDFC Bank Customer Assistance
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                T
                tahir666
                from Gurgaon, Haryana
                Feb 17, 2018
                Resolved
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                Resolved

                Address: New Delhi, Delhi

                Please note that i applied for hdfc credit card and got reference no :[protected]n1. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]n1 status disapproved who called us for credit card and we never gone to hdfc for the same. Vikas, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards md tahir [protected] & [protected] please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.
                Apr 4, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 22, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have taken note of your comments expressed in your mail and you may look forward to receive a response to your e-mail id in 12 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

                -Anay
                HDFC Bank Customer Assistance
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                  R
                  Remo123
                  from Kumbakonam, Tamil Nadu
                  Feb 17, 2018
                  Resolved
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                  Resolved

                  hdfc collection agents

                  Address: Chennai, Tamil Nadu, 600053

                  Dear sir hdfc collection agents continously coming to my home early in the morning and late night when ladies are there and they tourchuring them to pay or call someone asking unknown names so we are planned to file a complient and going to sucied with the family. Person name is prathiban location chennai ambattur. We already met many people in hdfc loan department told them not to come or call repeatedly. But they thertaning us. So please...
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                  P
                  Pradeep Mahapatra
                  from Banswara, Rajasthan
                  Feb 17, 2018
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                  Address: 600001

                  Hi,
                  Am hdfc card holder since 2005 from past 1year was not able to pay min amount in time due to job issues. Agents from bank calling and visiting my sisters place and harashing every month despite my assurance to clear min amount by 25th which i do every month. Due to delay payment and overdue charges my finanacial position getting more worst moth by month rather than helping me out as a customer these agents making me feel like cheater of all this have already fallen seek and if this is not getting resolve soon i may have to quit job as it also affect my daily work.
                  Please suggest emailid [protected]@gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Mukul Dev
                    from Delhi, Delhi
                    Feb 17, 2018
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                    Address: 110092

                    Dear hdfc team i request you to cancel my oneassist service from my hdfc credit card the oneassist deducted 1800/- from my hdfc credit card without permission it very imbarassing for me so please sort the matter and stop the oneassist service please other i have go in consumer court regarding the forgery done by one assist it was my request again to withdraw the service if you do so i will be very thankful for your this act of kindness
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      Antarjyoti
                      from Bengaluru, Karnataka
                      Feb 17, 2018
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560037
                      Website: www.consumercomplaints.in

                      I had applied for hdfc bank platinum times card via hdfc bank customer executive and they confirmed and processed my request. Today i have received my credit card and it seems to be a hdfc bank platinum freedom credit card which has a credit limit of only 50000 that is no where near to platinum times card. This is a pure fraud with the customer and when i told customer care regarding this issue told me that it is a long procedure to replace it. Please replace my card with the hdfc bank platinum times card as i do not need the freedom card. Please provide a resolution on this asap.
                      Mar 25, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 22, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have taken note of your comments expressed in your mail and you may look forward to receiving a response to your e-mail id within 03 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        S
                        Shivam Singh Thakur
                        from Noida, Uttar Pradesh
                        Feb 17, 2018
                        Resolved
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                        Resolved

                        Hi, my name is shivam, few days back i applied for hdfc credit card and the guy took my all details after he didn't replied. After then again the other agent standing outside my ofc location offered the hdfc credit card to me. He took my all details and i got the message that it has been approved and asking for delivery. But when i asked the agent for delivery he did not replied to my calls and now saying that i need to raise the request for it again. I believe they got my card and they are missusing it. Please resolve this on priority. Thanks
                        Mar 21, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 17, 2018
                        HDFC Bank Customer Care's response
                        Hi Shivam,

                        We're sorry to hear that. Please share the Card application number with your contact info on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          V
                          VijaykumarNeethipudi
                          from Pune, Maharashtra
                          Feb 16, 2018
                          Resolved
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                          Resolved

                          Address: 411057

                          My name is vijay kumar neethipudi, i have order two products in amazon and paytm using my hdfc credit card and unfortunatively, i've cancelled those two orders, both the shopping sites started refunding process and sending a confirmation messages, these all happens in jan 30 2018. Its been 16 days, but i still not get those money. I'm providing those screen shots also. Please look into the issues
                          Mar 25, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 22, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at [protected]@hdfcbank.com and we shall assist you.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            K
                            ketraj
                            from Nagpur, Maharashtra
                            Feb 16, 2018
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 422009

                            My credit card no [protected]
                            Expired in February 2017 I am following up but since my address was changed new credit card was not properly delivered to me.I have sent many emails to HDFC card on grievance redressal and priority redressal.my issue for charges applied was replied by senior management and accordingly I made payment of RS 2317 on 1/2/2018 still there is no reply from HDFC.I want to know status of my payment and need statement showing reversal /waiver of charges as promised by Hdfc also I need new credit card for my further use .
                            No reply is given no new card is issued yet
                            Registered email rajendra.[protected]@sbi.co.in
                            Registered mobile [protected]
                            Alternate mob number [protected]
                            Credit card number [protected]
                            (Hope this information is enough)
                            Mar 25, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 22, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have taken note of your comments expressed in your mail and you may look forward to receive a response to your e-mail id in 03 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

                            -Manoj
                            HDFC Bank Customer Assistance
                            May 13, 2018
                            Updated by ketraj
                            Not satisfied no new credit card offered by HDFC
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                              S
                              Surekannan
                              from Tirur, Kerala
                              Feb 16, 2018
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                              Sir,
                              I have already raised complaint for cancellation of one assist plan in my hdfc credit card and also received revert from one assist regarding reversal.

                              Now i received below said massage "dear cardmember, we have processed your smart emi request for rs. 1399.00 payable in 3 emis 1.50 % roi pm on card ending 8587".

                              Cancellation request number given from hdfc bank. [protected]. And from one assist 2871757.

                              Pls check and confirm whether cancelled and refunded or not...

                              Hdfc persons doing all things without customer knowledge... I'm unhappy with your service.

                              My card ending number - 8587

                              Regards
                              G eureka.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Mr. G Sureka, Your membership has already been cancelled and the refund has been processed. It will reflect in your bank/card account soon. Regarding the message, we request you to check with your bank for the same. Regards, Team OneAssist.
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                                R
                                Ratnadeep Gondal
                                from Pune, Maharashtra
                                Feb 16, 2018
                                Resolved
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                                Resolved

                                Address: 411011

                                My name is ratnadeep.gondal i have taken a 2 wheeler loan a/c no 46602262 from hdfc my contact number is [protected], some of my emi were bounced because of my bank problem and 2 emi where bounced because I dint had balance but the executive name Ruchi does not have manner to speak with the customer. she had given a call on 12.1.18 I have informed her that my payment will come on 15.1.18 so please send the executive on 16.1.18, but for some reason the payment was not done from the my office and the same I have informed to her on 16.1.18 10:28 am the number from which she called is[protected] but she started saying that u don't want to do the payment and u want to use the bike free or what I am not here to listen everyones problem i[censored] cannot pay y to take the loan, I also said her that madam if I will get the payment today or tomorrow then also I will go to the respected branch and do the payment for that emi but she was saying anything she wants and after that I also lost my tempo and i also said that it is not taken from your father do what u want and all. if some one is missing the emi there is some problem but I have done the payment for the rest of my emi also its not like that I have not paid a single emi, this is not the way to speak with the customer. I am very disappointed from the service and I fell very sorry that I have taken loan from your company. please take a serious action for the complaint.
                                Mar 31, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 26, 2018
                                HDFC Bank Customer Care's response
                                Dear customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                                -Manoj
                                HDFC Bank Customer Assistance
                                gaaali dedenka bhai..aisa ladkiyan apne baap ki bhi nai hoti..if she is saying if you cant pay why take the loan..you shud say it is not that eveytime the payment will.be on tym sometimes its bank problem..sometimes our salary goes on hold and gets delayed..sometimes we loss our jobs u shud ask her i[censored] loss your job and you didnt pay the loan..why you take the loan.
                                Dont worry
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                                  A
                                  Arun Raghuwanshi
                                  from Mathura, Uttar Pradesh
                                  Feb 16, 2018
                                  Resolved
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                                  Resolved

                                  Dear sir/ madam
                                  I did a electricity bill pay through paytm using HDFC netbanking. Bill has not been paid and amount also deducted from my account no. After that I did call to paytm,
                                  But they replied they have not received amount.also I have checked it on net banking but it shows deduction only .
                                  Please let me know what the problem occurred with this transaction.
                                  Mar 27, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 23, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have checked our records and confirm that the said amount has been reversed in your account XXXX1081 on February 17, 2018. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    G
                                    gshyam1985
                                    from Kaithal, Haryana
                                    Feb 16, 2018
                                    Resolved
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                                    Resolved

                                    Address: 122413

                                    Sir,
                                    I am Ghanshyam was working in a private company in Delhi. I have purchased hdfc super income plan with the policy numbered: 19984631 for an annual premium of rs. 95, 693 with premium paying period of 8 years. The duration of the policy is 16 years. I was convinced to buy this policy by a hdfc financial consultant Singhma Insurance Broker Limited Delhi.
                                    I was explained in the form of illustrations that at the end of 8 years, i will be getting rs. about 15 lakhs, with the total invested amount being rs. 8 lakhs. I agreed to this and submitted a cheque of rs.99, 999 in favour of hdfc slic, bearing the number, 000017 dated 16th Jan 2018.
                                    I received the policy document delivered by Bluedart
                                    on 22th Jan, 2018. However, now i believe the policy is not right for me. I have had second thoughts and believe that the expected returns in this plan will be low, considering the long duration of 8 years during which the money will be locked. Moreover, I left my job. Thus, i am likely to face financial instability in the near future, as i need money. As i am in the 30 days period, i intend to cancel my policy at the earliest.
                                    Please let me know the cancellation procedure. I tried contacting your customer care number multiple times. However, there was no response.

                                    Thanks
                                    GHANSHYAM
                                    [protected]
                                    Mar 23, 2018
                                    Complaint marked as Resolved 
                                    HDFC Life customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 19, 2018
                                    HDFC Life Customer Care's response
                                    Hi, kindly confirm to us if the customer has written his concern to our [protected]@hdfclife.com from the registered Id. If not, then kindly pass on the communication to customer to write to us on the above mentioned service Id.
                                    Verified Support
                                    Feb 20, 2018
                                    HDFC Life Customer Care's response
                                    Hi, as per the details checked, the response has been sent by our customer care on February 16, 2018. Incase, customer is not satisfied with it, do inform to him to write to us on the same Id for further having a look into it.
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                                      M
                                      Muneeb Kt
                                      from Ernakulam, Kerala
                                      Feb 16, 2018
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                                      Address: Ernakulam, Kerala, 682030

                                      I applied online for fastag through hdfc fastag program. I made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr031830. I had received e email with the reference number. Since then i have been trying to contact on the toll free number but no one picks up. I received the fastag by courier but did not receive any login details so i was unable to login.

                                      Is there anyway to recharge my fastag account??
                                      Dear Customer,

                                      We request you to kindly e-mail at hdfc.[protected]@sahaj.co.in or reach the Fastag Team directly at [protected] and [protected] for any further clarification/information.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      The same problem with it says "No Records" I have tried the steps mentioned by HDFC but nothing works, I can't also recharge my account for more than 5 months time.

                                      Waste of money and time.

                                      Don't ever buy HDFC Fastag.

                                      Customer care also won't attend and no support for this.
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