Sir,
I am Ghanshyam was working in a private company in Delhi. I have purchased hdfc super income plan with the policy numbered: 19984631 for an annual premium of rs. 95, 693 with premium paying period of 8 years. The duration of the policy is 16 years. I was convinced to buy this policy by a hdfc financial consultant Singhma Insurance Broker Limited Delhi.
I was explained in the form of illustrations that at the end of 8 years, i will be getting rs. about 15 lakhs, with the total invested amount being rs. 8 lakhs. I agreed to this and submitted a cheque of rs.99, 999 in favour of hdfc slic, bearing the number, 000017 dated 16th Jan 2018.
I received the policy document delivered by Bluedart
on 22th Jan, 2018. However, now i believe the policy is not right for me. I have had second thoughts and believe that the expected returns in this plan will be low, considering the long duration of 8 years during which the money will be locked. Moreover, I left my job. Thus, i am likely to face financial instability in the near future, as i need money. As i am in the 30 days period, i intend to cancel my policy at the earliest.
Please let me know the cancellation procedure. I tried contacting your customer care number multiple times. However, there was no response.
Thanks
GHANSHYAM
[protected]
Mar 23, 2018
Complaint marked as Resolved
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
HDFC Life Customer Care's response Hi, kindly confirm to us if the customer has written his concern to our [protected]@hdfclife.com from the registered Id. If not, then kindly pass on the communication to customer to write to us on the above mentioned service Id.
Verified Support
Feb 20, 2018
HDFC Life Customer Care's response Hi, as per the details checked, the response has been sent by our customer care on February 16, 2018. Incase, customer is not satisfied with it, do inform to him to write to us on the same Id for further having a look into it.