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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
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K
Kiran Bedre
from Udagamandalam, Tamil Nadu
Mar 13, 2018
Resolved
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Resolved

Address: Dharwad, Karnataka, 580023

I quit my job 8 months ago and since then i haven't been using this account i had in hdfc. Now all of sudden it shows me message of -2000 odd charges. How can i pay as i'm not working too. I really wish to close this account and i don't wanna play a single penny as it's quote unfair to levy such huge amount. Also when ac was created it clearly mentioned and i was told as zero balance account and no changes will be levied. Please help. I can't pay and i don't wanna use this account too anymore.
Apr 18, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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    Manish2790
    from Gurgaon, Haryana
    Mar 13, 2018
    Resolved
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    Resolved

    Hi, i have salary account in hdfc 4 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company..
    The bank converts my salary account converted into savings account & charged monthly.. Now its 7000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidelines on savings account banks not charge even its negative balance.
    I approach branch, but they behaved rudly & refuse to close account.
    Plz juistice to me. 7000 is huge amount to me. What is the solution?
    What is the action will take against this bank. I have received statutory bonus of rs 4500 which has been deducted as well. Please do the needful. I have raised so many issues online however, nothing worked for me. Now the last option is to complain to rbi.

    M\account no [protected]
    Apr 15, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 15, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We had attempted to contact you at the number recorded with us. However, we regret to note that our attempts to reach you, did not meet with success. We have sent you an Email with regards to the same request you to call back Ms. Sapna Sabharwal on [protected] for further discussion.

    -Bejoy
    HDFC Bank Customer Assistance
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      R
      Rama Chandra Singh
      from Bengaluru, Karnataka
      Mar 13, 2018
      Resolved
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      Address: Bangalore, Karnataka

      Policy no. 15580919 the premium receipt has not received along back. After given the mail id no response from the staff. Several time i visited to the hdfc insurance office they only advice this is your password. What i will do if the password mismatched with my mail id. The another problem original policy document has not recieved sofar. Plz send me the all premium receipt.
      Thanking you
      Apr 14, 2018
      Complaint marked as Resolved 
      HDFC Life customer support has been notified about the posted complaint.
      Verified Support
      Mar 14, 2018
      HDFC Life Customer Care's response
      Hi, the premium receipts have been emailed by us to customers registered Id.
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        S
        Sonali Godara
        from Gurgaon, Haryana
        Mar 13, 2018
        Resolved
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        Resolved

        Dear sir/mam,

        Some amb charges are debiting from my account without my notice. This is very hectic without any intimation unnecessarily my amount is being debited. If you are not going to refund my amount i have to close this account for sure. Really fed-up with this bank request you to kindly get it resolved.

        Date13 mar 2018
        Withdrawal : 708.00
        Narration : amb chrg incl gst for dec2017-mir[protected]
        Value date : 13 mar 2018

        And one more
        Date13 mar 2018
        Withdrawal: 571.00
        Narration : amb chrg incl gst for feb2018-mir[protected]
        Value date : 13 mar 2018
        Find this

        Please revert me asap.
        Apr 13, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 13, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

        -Anay
        HDFC Bank Customer Assistance
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          K
          Kunal raj pradhan
          from Mumbai, Maharashtra
          Mar 13, 2018
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400614
          Website: www.hdfcbank.com

          My name is kunal pradhan and account holder of hdfc band saving account .i habe a jumbo loan on my credit card .the Feb month emi of Inr 6134 was not deducted due to -50 rupees less. The amount should be reverted back in my account bu they blocked it so its showing in the closing balance but not in available balance.And after that I called the bank immediately and ask them is their a way I can pay because I never default a payment.the executive mentioned it will automatically be deducted . After 2 days i checked my account amount deposited back to my account was blocked and was reflecting in my ledger balance but not available balance ..I went to cbd belapur branch hdfc after unsatisfied with the customer service revert..their no one was to help and they asked to call credit card department again .They asked me to add beneficiary account and make manual payment so my blocked amount in saving account A/c [protected] will be released. I made the payment reference number 3759A1.now still I see the amount is reflecting in closing balance and not in available balance ..pls help

          Even after making the payment manually the amount is blocked.customer service department is not at all helpfully.
          Apr 26, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Mar 14, 2018
          Updated by Kunal raj pradhan
          I don't see anyone bother yet it's not credited yet on my account...hdfc bank doesn't seems interested to provide customer service and don't want to unblock the amount even after me paying the money manually
          Verified Support
          Mar 15, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 2 working days.The reference number for this interaction is [protected].

          -Anay
          HDFC Bank Customer Assistance
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            A
            Aashita_Jain
            from Mumbai, Maharashtra
            Mar 13, 2018
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400072
            Website: www.hdfcbank.com

            My company had opened a salary account in hdfc a couple of years back. The account has been lying dormant since the past 11 months. I checked my balance today and it was showing negative. Not only have you stolen whatever little was left in my account you have in fact charged me!! How can you charge me on a salary account?? And what service are you charging me for, exactly??? To top it off, i have never till today got a message from you informing me that money is being deducted from my account! It's just that today i got two messages simultaneously that i have been charged rs. 600 for jan and feb so i thought of checking my account.

            In 2015 rbi made in illegal to charge customers for not maintaining a threshold balance. I want to close my account asap. And i'm not going to let you arm twist me into paying for making the mistake of choosing hdfc for opening a salary account. You can take me to court. But i'm not going to let you steal from me.
            Apr 13, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 13, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account/customer Id, Charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
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              S
              subhash challa
              from Rajkot, Gujarat
              Mar 13, 2018
              Resolved
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              Resolved

              Address: Rajkot, Gujarat, 360001

              Hi Team,

              I have following Complaint against Hdfc bank.

              when I opened the account with Hdfc it was specially said to me it's a zero balance account. for that I was told to maintain 25000 for three months. I Maintanence more than 25000 And for more than three months. and I have also maintained mostly all the time with an mab of 12000. lately my personal representative from hdfc is telling me your will be charged 115 for every three months because you not maintain the account. before it was said it's a completely zero balance account given to me and now they say they will charge me for not maintaining. Hdfc is cheating customer this way is not good. I already have many other bank account with zero balance and they never say me like this charging issues. if Hdfc can't keep it's word then I am happy to close the account there are many banks. Hdfc don't be obsessed with your services and keep your word.

              Here are some of the details:
              City:rajkot
              Account No.:5005435
              State:Gujarat

              From :
              subhash challa
              Mobile No: [protected]
              Twitter Handle :

              Sent via SpeakUp : India's First One-Stop Feedback Platform for consumers to reach out to the concerned authority with their feedback, complaint or suggestion in a single click.
              Download Link : Play Store | Twitter : @SpeakUp_IN | Facebook :SpeakUpIn
              Apr 26, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 17, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We understand that Mr. Nirav Viradiya has contacted you with regards to your query. Kindly contact him on [protected] for further clarification if any.

              -Manoj
              HDFC Bank Customer Assistance
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                S
                shuklasharma
                Mar 13, 2018
                Resolved
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                Resolved

                I am not in india and it has been a month i have moved to france.
                The card always remains with me. The debit card is with me and still, 50, 000 inr (Each transaction of 10, 000) has been withdrawn from my account in south delhi area.
                These are clearly some fraud transactions and i have no information regarding them.

                I have written all this to risk control unit of hdfc bank. They have just provided cardholder dispute form which asks that these transaction has never been approved by me.
                I have filled the form and shared with cardholder dispute team and risk control unit. But they did not give any confirmation that my money will be recovered.
                I doubt my hard earned money is safe with hdfc bank.
                Apr 22, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 13, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
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                  P
                  Pudari Sandeep
                  from Khammam, Telangana
                  Mar 13, 2018
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                  Address: Hyderabad, Andhra Pradesh, 500073

                  Hi hdfc,
                  Your deducted rs708 from my account. How can u deduct the money with out any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for JAN 2018 & FEB 2018 mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money.

                  How can you deduct variable money FOR TWO MONTHS ? remove my account from HDFC

                  Please don't say any stupid reasons, send me my money immediatly
                  HDFC Bank customer support has been notified about the posted complaint.
                  Mar 14, 2018
                  Updated by Pudari Sandeep
                  Dear sir/mam,

                  My account no is [protected], some amb charges are debiting from my account without my notice. This is very hectic without any intimation unnecessarily my amount is being debited. If you are not going to refund my amount i have to close this account for sure. Really fed-up with this bank request you to kindly get it resolved. Two months money got deducted in march 2018

                  Date09 march 2018
                  Withdrawal 708.00 + 458 two months (Jan & feb) deducted in march
                  Value date 09 march 2018
                  Closing balance. -230
                  Find this

                  Please revert me asap.
                  For me also same--354 for 3 month-jdec/jan/feb..why it was deducted ?
                  please dont be rubbish...just refund my money.
                  For me also hdfc cutted two times of Rs. 708.00/-, Ra's. 708.00/- money from my account on 8th May, 2018. What is this, I don't know? Why is this rubbish? Please refund my money as soon as possible.
                  Dear sir/mam,

                  My account no is [[protected]], some amb charges are debiting from my account without my notice.
                  This is very hectic without any intimation unnecessarily my amount is being debited.
                  Amount deduction details :
                  08 May 2018 AMB CHRG INCL GST FOR MAR2018-MIR[protected] MIR[protected] 08 May 2018 354.00
                  08 May 2018 AMB CHRG INCL GST FOR APR2018-MIR[protected] MIR[protected] 08 May 2018 708.00
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                    C
                    chanchal gupta18
                    from Mumbai, Maharashtra
                    Mar 13, 2018
                    Resolved
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                    How can u deduct the money without any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for dec2017-mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money.

                    Please don't say any stupid reasons, send me my money immediately
                    Apr 13, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 13, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account/customer Id, Charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      S
                      Shashisusant
                      from Darbhanga, Bihar
                      Mar 13, 2018
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                      Address: Begusarai, Bihar, 851116
                      Website: One assist

                      Cancellation of One Assist Membership
                      I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 5335 without my concern on date:06/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2999/-
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                        G
                        Gurumurthib Chari
                        from Mudigere, Karnataka
                        Mar 13, 2018
                        Resolved
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                        Resolved

                        Sir
                        On 21st february i load the amount ₹ 2100 to the payzapp wallet, amount was deducted by my credit card but it not shown in payzapp wallet and suddenly once again ₹2100 amount was deducted by my credit card, totally ₹4200 amount deducted by my credit card but not shown in payzapp wallet. So i mailed the payzapp team they said amount will be credit your source card within 5 days but stii the amount was not return to the source card.
                        Rrn number=[protected]. Please return my money i am in critical condition. Its very bad experience with payzapp.
                        Apr 28, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 19, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Please email us at [protected]@payzapp.in or call us at[protected]Toll-Free) with your registered mobile number for further assistance.

                        Anay,
                        HDFC Customer Service Assistance.
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                          K
                          kunnu12
                          from Mumbai, Maharashtra
                          Mar 13, 2018
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                          Address: Thane, Maharashtra, 401506
                          Website: Www.payzapp.in

                          My mobile no is [protected], i loaded my wallet with money to transfer money to my other bank account, after loading money when i tried to send money it is showing please update your kyc, it is okk i will verify my ekyc.
                          Now after giving my all details for aadhar verification it the error message showed otp process is not responding, what a irresponsible behaviour from payzapp, i want my money back or verification of aadhar.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            T
                            Thenn Arasu
                            from Chennai, Tamil Nadu
                            Mar 13, 2018
                            Resolved
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                            Resolved

                            Address: 600018

                            My name thennarasu ([protected], k k nagar) i am salaried person i have hdfc account in chennai kk, nagar branch. When i was open this account one employee from hdfc told me savings will change salary account. Today morning i check netbanking i am shocked totally

                            Amb chrg incl gst for feb2018-mir[protected]

                            Amb chrg incl gst for jan2018-mir[protected] - 708

                            Even i am not from chennai, my native madurai. I am salaried person. Amount deducted without any information. Today morning i spoke that guy who is helps open this account. He said i will helps to refund your amount, this is second time, toally its make me frustration. Please refund my money as it is my hard earned amount. Otherwise i will complaint to rbi and close my account. This is not fair that you are harrasing your customer by such deductions without prior information. Please check every month of first week my received my salary this account. Its not my mistake. I also need to get in touch with my account manager for further clarifications for the future, that would help me decide whether to continue with hdfc or close my account.
                            Apr 16, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 14, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have taken up the matter with concerned team. We will respond to you on your registered email id in 5 working days. the reference number for your query is[protected]

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              mohit1235
                              from Gurgaon, Haryana
                              Mar 13, 2018
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                              Address: New Delhi, Delhi, 110044
                              Website: [email protected]

                              Dear sir,
                              With due respect i would like to state that my father (Satyavan bhardwaj) had purchased a life insurance from your esteemed organization on 19309961 the policy no is as mentioned.
                              The policy premium was of 30000 and we made the policy premium payement on due date 18 may on 22nd may my father expirienced sevear pain in heart and on diagnosis at rml hospital it was diagonised as a major heart attack but after operation and stud fixing he got recoverd and was released from hospital.in 30 th of may he again felt the same problems and that time angioplasty was done, and released from hospital well on 13th june a routine checup was done and all was found satisfactory, all reports i am attaching below, and earlier also
                              I have submitted the same.
                              On 14th june around 6pm again he felt chest pain and while driving him to esi hospital but before we reach there he got expired. On 15th the final rituals were performed and cremation was done.
                              After that we applied for the death claim of policy.
                              But few days back on 08oct i received a msg stating that 30131.16 rs has been transfered in my mother's account.
                              I am unable to understand how, i am fully trying to my end but i am fail hdfc life want my father medical certficate, but where i give, he saying that your father ill sugar, dibites, heart stock, first - my father purchase the policy those times why dont want health medical certificate, without medical how to sell hdfc policy,
                              HDFC Life customer support has been notified about the posted complaint.
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                                S
                                Saran1708
                                from Agra, Uttar Pradesh
                                Mar 13, 2018
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                                Address: Faridabad, Haryana, 121001
                                Website: www.hdfcbank.com

                                Hdfc is calling me throught the day approx 60-70 calls a day. They are harrasing me and agent said he will continue to call me
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                                  V
                                  venkat chitturi
                                  from Bengaluru, Karnataka
                                  Mar 15, 2018
                                  Resolved
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                                  Resolved

                                  I got HDFC gift card from my office. Card has some problem and I was not able to use my card. Now this card got expired. So what will happen to this money ? I would like to get a new gift card. Or is it possible to credit this amount to my HDFC bank account ?   Replace all
                                  Apr 16, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 16, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Please contact our phone banking number for further assistance in this regard: https://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    D
                                    D ganesh Babu
                                    from Hyderabad, Telangana
                                    Mar 13, 2018
                                    Resolved
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                                    Resolved

                                    Address: 500034

                                    Dear hdfc team

                                    Previous i have kept a complaint regarding negative balance in my salary account and hdfc team cleared and mine zero account and after knowing hdfc team cleared the negative balance

                                    I am using right now working for springwel mattresses pvt ltd which company and entire people of springwel are using hdfc salary account now monthly am doing more than 40000 transaction

                                    But today when opened on 13th march 2018 i have surprise to see my balance as immediately i have opened my hdfc app and checked from last year 2017 to till mar 2018 they have withdrawn the amount as avg monthly account charges like 609, 709, 249 as am attaching the screen shot of my account statement for reference

                                    They withdrawn amount and not even given a sms or email or call or anything how can they take my money without my knowledge it is my hard earn income now i have decided to close my account this is enough as hdfc bank people are thief's in thier system which i dont want to belive i am gone complaint in police station as well as in consumer court with previous mail from hdfc bank and thier fake promises

                                    I will show the proofs in the local & social & digital media and seek them for justice because no middle class & ordinary persons should suffer like me

                                    I want justice for my hard earn money which is stolen by hdfc team

                                    Name : d ganesh babu
                                    Ac/no : [protected]
                                    Ifsc : hdfc0000081
                                    Branch: himaythnagar
                                    Apr 13, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 13, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We refer to your telephonic conversation with our branch operation manager Ms. Vyjayanthi has explained you about the non-maintenance of average monthly balance in your account. Further, the status of your account is marked as the resigned employee. Hence our branch official has requested you to submit the letter from your HR to update your employer details. If your new employer has corporate salary account relationship you may avail zero balance facility. If you have already submitted the letter, please share the below details on [protected]@hdfcbank.com from your registered email id: 1. Date of submission 2. Complete address of the branch where the letter was submitted 3. Copy of letter from your HR.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    We got a call from the number [protected] and they 4990 to phone pe and 3000 to another yes bank account with transaction ids 28416148,
                                    28416222

                                    please can you block the amount iam trying to call your customer care nobody is responding

                                    thank you
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                                      N
                                      NITESH BEHL
                                      from Mumbai, Maharashtra
                                      Mar 13, 2018
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110085
                                      Website: www.hdfcbank.com

                                      Hi,

                                      Someone did 5 transactions total of rs 44000 into my salary account of hdfc. I am working in gurgaon and i was started getting messages of transactions. I called hdfc customer care but till the time customer care person pick up the call. Someone did their job already. I was left with nil balance. Debit card is with me and i do not know how can someone use another atm card to pull all my balance amount which is from daryagang. I never share any pin or cards details with anyone. This is the poor security of hdfc bank. I lost all my hard earned money. I have to pay my loans as well and other credit card bills. I raised a complaint and now they blocked my debit card and net banking. Can someone tell me how can i get my money back. Please help me.

                                      Regards,
                                      Nitesh behl
                                      [protected]
                                      Apr 13, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 13, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 0256 without my concern on date:09/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-
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                                        Kamal Deka
                                        from Tezpur, Assam
                                        Mar 13, 2018
                                        Resolved
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                                        Resolved

                                        Address: Kamrup Metropolitan, Assam, 78029

                                        Hi hdfc,
                                        Your deducted rs 1062 from my account. How can u deduct the money with out any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for dec2018-mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money.

                                        Please don't say any stupid reasons, send me my money immediatly
                                        Apr 13, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 13, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        I have applied fastag online by paying 440 Rs
                                        i.e 300 for fastag and 140 credit to my account
                                        My application reference no is HFR035620

                                        There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

                                        When I will get fastag in courier and my Customer ID and Wallet ID
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