[Resolved] HDFC Bank — urgent credit card not received

ATeju

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500084

Hi,

My previous credit card is stolen so i filed it as lost few months back. I received a message saying it has due. When i check the same in net banking there was no due on the card. Also it shows a new credit card has been assigned to me and has ₹7 due. I dint receive new credit card yet. How could it have due already? Tried contacting many agents and hdfc manager. My issue is not yet resolved. Contact me asap

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May 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2019

HDFC Bank Customer Care's response Dear Customer,

Your HDFC Bank card ending 0883 has been blocked as lost basis your request placed to our Bank Representative on call. Accordingly, your card account details has been transferred to the new credit card ending 2982. However, a physical plastic of new credit card was not depatched to your mailing address since you had not placed request for card reissuance at that time of blocking your credit card account. The card account was active hence bank charges have been levied on the card account.

-Manoj
HDFC Bank Customer Assistance

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surbhianup

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TEJAS AMBILWADE

Dear team,

I have applied for priority pass for credit card on 14th March 2019 but there is no news about the same.. Does it take so long for the priority pass... I need it in next 2 days as I am travelling.

Thank you.

Tejas Ambilwade
Mob- [protected]
Customer id[protected]

Flancer 001

Created my enpsthrough Karvy on 11th March and till date the ekycis still pending with HDFC.
No response from HDFC to multiple emails and calls. Why is your securities ekycteam sleeping for weeks to get things moving?

[protected]@gmail.com

Ashok Kundurthi

from Hyderabad, Telangana

Hi recently i got my HDFC credit card, while i am trying to generate my credit card PIN i dint get any OTP to my register mobile number. and i reached to customer support they said to raise a complaint regarding this, so please do the needful ASAP.