[Resolved] HDFC Bank — very frequent unsolicited phone calls

Ramesh Narasimhan

from Chennai, Tamil Nadu

Address:

600078

For the 6 to 8 months, i have been receiving calls very frequently from various hdfc agents for product offers. I am surprised how many such agents exits for hdfc. I would have blocked those mobile numbers nearly 50 numbers in the last 4 months. Inspite, i get repeated calls from different numbers which is frustating. Is it not possible to track details of calls where customer is unwilling after repeated calls and make do not disturb settings.

I have hdfc sip and just because my mobile number is registered with you, i do not think, you guys can misuse for promotional calls. If this is the not the case, then i am surprised how do so many agents call my number frequently and disturb. This makes me not to keep any transaction with hdfc in future.

This is highly irritating.

Was this information helpful?

No (0)

Yes (0)

Jul 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Contact number and the caller details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Nov 17, 2019

Updated by Ramesh Narasimhan Sorry for late response.

How many such numbers should i share. Till date i have been receiving calls from different series of numbers. I am fed up with HDFC being a privileged customer