[Resolved]  HDFC Bank — very poor and third class services given by hdfc credit card department chandigarh punjab

Address:Ludhiana, Punjab, 141001

Dear sir

I am very harrassment by your side your employees call me and threatened me
Regarding payment of credit card i pay my payment on time and i have sattelment later of your hdfc bank side but your employees call me and threatened and mentally torched me from last 20 days regarding this when i complaint to your branch manager mr kulwinder singh no any nacessery action taken by there side your branch office number is [protected]
And my past complaints no any nacessery taken by hdfc credit department chandigarh punjab poor and third class services given by hdfc credit department chandigarh punjab
Credit card no.[protected]

Thanks & regards
Vishal kumar
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Sep 22, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi,
I have pending personal loan EMI of RS. 2102 for August 2017 with charges it was RS. 3420, I paid online/billdesk RS. 3402 but after sometime again RS. 3420 get deducted from my account.

Loan Account No:-3901350
Billdesk :-Transaction Reference Number JHDF[protected]

On date 9/08/2017 we have pay online emi through the our account netbanking. Balance deducted our account but emi not transfer in our loan account. Please check .
Date09 Aug 2017
Withdrawal3, 558.00
Cheque/Ref No.[protected]
NarrationJHDF[protected]/HDFC LTD
Value Date09 Aug 2017
Closing Balance413.99
My hdfc ID is "51693135" and I made a purchase of Rs. 3, 148(from Amazon) from my hdfc account(mohali, phase-7). Amount got deducted from my account, but payment was failed to amazon. Please refund the amount as soon as possible. Hoping for an immediate and positive reply.
Due to gst very few customers are paying with card because the rate is 28% so I want to return this machine.and you are charging fee for not using it

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