[Resolved] HDFC Bank — want to close my hdfc bank account

surya narayan shanker

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

Hi team,

I had a salary account in hdfc bank few years ago. I switched company and my new company opened salary account in icici. I had also personal loan with hdfc which i cleared last year.

I am not using this account any more and i want to close my account because hdfc bank has been converted into saving account and there are some charges in negatives showing there of amount - inr -6, 737, 79. Also i am getting alerts for minimum balance maintenance in account.

I cannot maintain minimum balance for this account and please close this account or provide me some instructions what to do to close this account from my nearest hdfc branch because i live in sector-110, noida and i am not able to visit home branch in green park new delhi.

I tried to find out email address online of green park branch manager but there was no any email id available online so that i couldn't send him account closing request.

Below i am providing my account details, please best for me

Account # :- [protected]
Name:- surya narayan shanker
Ifsc code :- hdfc0000586

My email:- [protected]@gmail.com

Note:- in my email id "o" stands for orange not like "zero".

Thanks & regards,
Surya narayan shanker

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Jan 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2018

HDFC Bank Customer Care's response Dear Customer,

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT (On charges applicable for the Regular Savings Account) To close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Please visit the following link for the address of our branches and ATMs https://www.hdfcbank.com/branch-atm-locator Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Nadia
HDFC Bank Customer Assistance