[Resolved]  HDFC Bank — We are unable to liquidate your Fixed Deposit since the source account from which your FD was originally booked is closed/blocked.

Address: pune

I have booked an FD on 2nd-July-2020 through netbanking,
FD account number is [protected], ( customer id[protected]
saving account number is = [protected] (HDFC bank, Aundh branch, Pune)
now the issue is while i am trying to break this FD then i am unable to liquidate it because it is TAX saving FD and i can not break it before 5 years. by mistake i have booked it as TAX saving FD, i have an emergency medical issue and needs FD fund to resolve it. please help me to liquidate above mentioned FD, i need funds for medical emergency.
i even do not have enough money to pay my child's school fees. i will have to commit suicide if you will not help me in this economical crisis.
considering lack of product knowledge you should close my FD account and credit back the amount to savings account.
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Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2021
HDFC Bank Customer Care's response
Dear Customer,

We have shared your comment with the concerned team and our branch officials will get in touch with you by 05/04/2021. We request your patience in the interim.

-Nadia
HDFC Bank Customer Assistance
 
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