HDFC Bank — Withdrawn money from account Rs. 11,441.41 | ||
On 16th I use the hdfc debit card for a purchase. I asked for a refund 2 days later and it was given on the 22nd. I see on my account another withdrawal on the 19th. for Rs. 11, 441.41. I did not order that product again. When I talked to the bank they told me to contact the product company. I did but they say that they do not see any other charges on their side. All the branch bank says that I should contact the product company again and then that they are responsible, I have sent all correspondence to the bank manager. Roland Travas Sat, Apr 23, 6:35 AM (4 days ago) to Digistore24 Att: Rheya Sahni Thank you for your reply. I am sorry but my bank account shows 2 withdrawals. I think the problem lies with the bank. I will contact them. Roland Travas Tue, Apr 26, 7:21 PM (18 hours ago) to rahul.[protected]@hdfcbank.com I have sent a reply from Digistore24 in which they say that they have not received the second amount of money. Please send me the name and contact information of someone in position who can address this issue. Thank you. Was this information helpful? | ||
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HDFC Bank customer support has been notified about the posted complaint. | ||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
An amount of INR 11, 441.41 has been credited to A/c XX7277 at SANGUEM on account of POS 517725******6481 RVSL DT - 19/04/22 on 28-APR-2022.
The available balance is INR 39, 536.31
The case was resolved. Thank you for your help