[Resolved]  HDFC Bank — wrong charge to hdfc credit card - offus emi + payment of minimum due attracts interest!

1. My credit card is showing a charge as per below:
Date transactional details amount
7/17/2019 offus emi, prin nb:11, [protected] (Ref# 09999999980717007424005) 4, 872.42
7/17/2019 m-amazon seller servic, p:06, 0000433 281.42
7/17/2019 consolidated fcy markup fee (Ref# vt191990073014210000008) 16.82
7/17/2019 mer emi, int nbr:17, [protected] (Ref# 09999999980717007423999) 18.34
7/17/2019 offus emi, int nbr:11, [protected] (Ref# 09999999980717007424013) 114.35
7/17/2019 mer emi, int nbr:06, [protected] (Ref# 09999999980717007424039) 74.91
7/17/2019 finance charges (Ref# 19999999980717999968580) 70.62 70.62
7/17/2019 finance charges (Ref# 19999999980717999968590) 2, 060.38
What are these charges? I want it to be reversed..

2. I always used to pay the minimum balance due. It was never made clear that minimum balance due will attract interest. This is a very deceptive manner of charging interest. It should have been made clear that minimum due will only ensure that penal charges arent levied but interest is. The high-interest rate itself is a charge.

How can such deceptive practice be carried out? I want these charges reversed.

Contact number: [protected]
Email id: sandipan. [protected]@gmail.com
Customer id: 67527784
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Aug 22, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the following URL https://bit.ly/2wY5lib.

-Nadia
HDFC Bank Customer Assistance
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