[Resolved] HDFC Bank — wrong charge to hdfc credit card - offus emi + payment of minimum due attracts interest! | |
1. My credit card is showing a charge as per below: Date transactional details amount 7/17/2019 offus emi, prin nb:11, [protected] (Ref# 09999999980717007424005) 4, 872.42 7/17/2019 m-amazon seller servic, p:06, 0000433 281.42 7/17/2019 consolidated fcy markup fee (Ref# vt191990073014210000008) 16.82 7/17/2019 mer emi, int nbr:17, [protected] (Ref# 09999999980717007423999) 18.34 7/17/2019 offus emi, int nbr:11, [protected] (Ref# 09999999980717007424013) 114.35 7/17/2019 mer emi, int nbr:06, [protected] (Ref# 09999999980717007424039) 74.91 7/17/2019 finance charges (Ref# 19999999980717999968580) 70.62 70.62 7/17/2019 finance charges (Ref# 19999999980717999968590) 2, 060.38 What are these charges? I want it to be reversed.. 2. I always used to pay the minimum balance due. It was never made clear that minimum balance due will attract interest. This is a very deceptive manner of charging interest. It should have been made clear that minimum due will only ensure that penal charges arent levied but interest is. The high-interest rate itself is a charge. How can such deceptive practice be carried out? I want these charges reversed. Contact number: [protected] Email id: sandipan. [protected]@gmail.com Customer id: 67527784 Was this information helpful? | |
Aug 22, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 22, 2019 HDFC Bank Customer Care's response Dear Customer, With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the following URL https://bit.ly/2wY5lib. -Nadia HDFC Bank Customer Assistance | |
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