[Resolved] HDFC Bank — wrong credit card number enter while payment

ramesh8686

Address:

Hyderabad, Andhra Pradesh, 500034

Dear team,
Pls note that i have made the payment on the wrong credit card number. Kindly advise a solution asap.
While making payment through bill desk i types the wrong card number and the payment made successful. I do have transaction number with me. Pls arrange to resolve the same urgently.

Card no: xxxx xxxx xxxx 46
Payment amount (Rs ps): 25000.00
Payment date: 28th july 2018
Payment through: indusind bank
Transaction identification number: nids[protected]

Was this information helpful?

No (0)

Yes (0)

Nov 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No., transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance