Hello,
I wanted to apply for credit card. So i visited bank branch and collected all relevant information like which card i can apply for, limit of card etc. I applied for suitable card and also called customer care to understand some benefits on card. They told i need to do 4 transactions of any amount (no minimum amount limit) to get priority pass on my credit card. They told you can also request to recieve your card on nearest branch.
I have done 4 transactions and call customer care again to activate my priority pass. He told that you have to do min transactions of rs 500 and also we can not send priority pass to nearest branch, which is totally wrong information provided by him and due to this i have to make 4 transactions of 500 rs and i have to spent 2000rs for no use because just of misinformation by this customer care person.
My request you to take action on this and provide resolution on same. As a customer, we can call only customer care to have proper and right information. What we need to do if they are misguided us. Where will customer go for correct information. Was this information helpful? |
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