[Resolved] HDFC Bank — your reference no. 19l[protected]s3 * | |
I have received the following response to the hdfc credit card application inspire of having a cibil score of 783 and positive verification of my residence and business. I own both the premises and the verification was completed after i received the below email. I need to submit the complaint to hdfc to check the reason for disapproving the application. — Dear sir/madam, Subject : your credit card application reference no. 19l[protected]s3 Thank you for your interest in hdfc bank international credit card. We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability. We would be pleased to provide any other assistance/service that you may require. Thank you once again. Assuring you of our best attention at all times This is an automatically generated email, please do not reply Please note that all credit card benefits/facilities including third party products as opted by you in the application will not be processed due to non-approval of your credit card application. Any financial/non - financial liability arising due to the same would not be borne by the bank. Hdfc bank cards division, p. O. Box 8654, thiruvanmiyur p. O., chennai 600 041. 24-hour customer call centres - (Ahmedabad, bengaluru, chennai, delhi & ncr, hyderabad, kolkata, mumbai, pune):[protected]Chandigarh, kochi, indore, jaipur, lucknow): 6160 616, andhra pradesh[protected], assam[protected], gujarat[protected], haryana[protected], karnataka[protected], kerala[protected], madhya pradesh/ chhattisgarh[protected], maharashtra (Except mumbai) and goa[protected], orissa[protected], punjab[protected], rajasthan[protected], tamil nadu and pondicherry[protected], uttar pradesh and uttarakhand[protected], west bengal/ sikkim/ andaman & nicobar[protected], bihar/ jharkhand/ patna:[protected], jammu & kashmir/ himachal pradesh (Toll-free from bsnl landline[protected], meghalaya/tripura/ nagaland/ mizoram/ arunachal pradesh/ manipur (Toll-free from bsnl landline[protected]*edec* Please do not reply back to this mail. This is sent from an unattended mail box. Was this information helpful? | |
Jan 29, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 26, 2019 HDFC Bank Customer Care's response Dear Customer, We wish to inform you that application for credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website : www.hdfcbank.com under the following path : Personal Products - Cards- Credit Cards - Track your Credit Card. -Nadia HDFC Bank Customer Assistance | |
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