[Resolved]  HDFC Bank — life insurance policy

Address:

Mumbai City, Maharashtra, 400028

I received your mail yesterday. I that mail you said you need some more time to resolve this case. I want to know one thing what was company doing from last more than 2 months? What investigation they have done till now? Exide life insurance & future generali life insurance did their investigation & cancelled my polices & refunded my amount before you they did not think how they can recover commission from sb broker. Why company not kept their promise as your company mentioned in policy that they will resolve greviance within 15 days but its been more than 2 months i am getting troubled by the company. Yesterday when my nephew talk to shweta madam she said please send us what ever fraudulent information mentioned on the policy that clearly means your company did not read my mails properly from first mail to till now i am sending you all the fraudulent information with all the evidence & then also your asking me to send again. If company is not finding any mis-selling in this case then why sb broker is offering me 4 policy refund & 2 policy continue & why mr. Pravin gamare is offering me 3 policy refund & 3 policy continue. I still dont understand why company is behaving like they are standing in a vegetable market just to bargain. As shweta madam said yeterdat mr. Pravin gamare accepted mis-sale verbally then i want to know why company is issuing polices on the verbal insurance call. If you are issuing policies on verbally then why not your company accepting mis-selling in this case which was confirmed by your own emloyee mr. Pravin gamare. I dodnt want any offers from company i want my all 6 policies to be cancelled & i want my all investment amount to be refunded as soon as possible. What kind of information company want your own brokers filling wrong information of mine like i am single then also they filled i am married, then my occupational details are totally wrong. If your company/underwriter issued that policy without checking my bank statement or my itr then why at the time of investigation your company asked for my itr. I never in my life filed an itr. From last 6 months i am keeping 4k in my account & my house hold money has been provided by my nephews. How can all 6 polices have different educational details & annual income. I request hdfc life insurance take serious action against that cheater who cheated me because of that cheater i lost trust on hdfc life insurance.
I only want my all 6 policy investment amount to be refunded. Every time a new person is handling my case at starting shweta madam was handling my case then i am receiving calls from punam, then mr. Pravin gamare & his team meeting me then now i am receiving mail from vidhya madam, then i was receiving mail from samsher singh sir. I still dont understand who is actually investigating my case. That is the actual reason why company is not finding any solutions till now because everyone is having half information. I still dont understand who is decision maker in hdfc like yeaterday shweta madam is sying that they did not receive any reports from pravin gamare if he is decision maker then how can company deny his own call recording where he is clearly accepting mis-selling in this case.
Please find below attchment. I am sending you all the documents where it clearly prove how cheaply they sold me these 6 polices of hdfc & 2 policies of future generali & 3 policies of exide life insurance. Please find all the documents & refund me my amount back