[Resolved] HDFC Bank — policy cancelation and bond documents are not received yet

[Resolved] HDFC Bank — policy cancelation and bond documents are not received yet

N Naresh Nagabhushanam

My name is Naresh Nagabhushanam. Living in New Jersey, USA. Recently when I was visit india (December) I went to HDFC bank in Tirupathi, AP, India. for opening NRI account. Manager and Agent advised to me to open investment plan and they opened HDFC Sanchai Policy No : 17243871 without knowing any policy details and its returns. Now I came to know that it is life policy not investment plan. I would like to cancel the policy because o[censored]nsatisfactory returns and also bond documents are not received yet. I sent many emails but no proper response from [protected]@hdfclife.com. Here are the details Policy Number or Client ID :[protected]Policy Number)  Full Name of the Life Assured : NARESH NAGABHUSHANAM  Date of Birth :[protected]  Name of Beneficiary or Nominee : Madhavi  Premium amount: 200000  Communication Address 302, Green hill Manor Franklin Park New Jersey, 08823, USA Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved bond documents not received bond documents not received bond documents not received bond documents not received bond documents not received bond documents not received bond documents not received HDFC Life customer support has been notified about the posted complaint.
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HDFC Life Customer Care

from Chennai, Tamil Nadu

Dear Mr. Nagabhushanam,

We have forwarded your concern to the respective department. Our representative will get back to you shortly.

Regards
HDFC Life

naresh624

My name is Naresh Nagabhushanam. Living in New Jersey, USA. Recently when I was visit india (December) I went to HDFC bank in Tirupathi, AP, India. for opening NRI account. Manager and Agent advised to me to open investment plan and they opened HDFC Sanchai Policy No : 17243871 without knowing any policy details and its returns. Now I came to know that it is life policy not investment plan. I would like to cancel the policy because o[censored]nsatisfactory returns and also bond documents are not received yet. I sent many emails but no proper response from [protected]@hdfclife.com. Here are the details Policy Number or Client ID :[protected]Policy Number)  Full Name of the Life Assured : NARESH NAGABHUSHANAM  Date of Birth :[protected]  Name of Beneficiary or Nominee : Madhavi  Premium amount: 200000  Communication Address 302, Green hill Manor Franklin Park New Jersey, 08823, USA

Naresh Nagabhushanam

Got response from hdfc life service department on Match 11th to cancel the policy by courier written letter to any of the hdfc branch. complaint number[protected]

But today HDFC bank tirupathi branch was not accepting cancellation letter due to not having confirmation from service dept.The guy who handles in hdfc life branch tirupathi is krishna chaitanya [protected].

It has been 4 months. since there is no solution!!! Really frustrating

Naresh Nagabhushanam

Issue is solved now and bond was canceled and got check