Headphone Zone — Venture Electronics Monk Plus Wired Earphone With Universal Mic

Address:63, 18, 1st Main Rd, Gandhi Nagar, Adyar, Chennai, Tamil Nadu 600020

Ordered : 15 nov 2022
Delivered : 03 jan 2023
Return request: 05 jan 2023
product Name:Venture Electronics Monk Plus Wired Earphone
The earphone sound quality very poor i unable to listen with this earphone.
They are not accepting my return request i need refund from this website.
Please process my request
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Hi Sir/Madam,

For the mentioned case, the customer raised a return request with us on the 5th of January 2023. The customer has requested the return of the product saying he is not happy with the purchase.

As per our return policy, we can accept the return only if the product is defective and has a manufacturing defect. As there was no issue with the product, we couldn't accept Mr. Siva's return request. The product once used does not remain NEW as it comes in contact with the ears and for hygiene reasons and hence is not accepted under returns in those conditions.

Regards,
Team Headphone Zone.
Hi Sir/Madam,

For the mentioned case, the customer raised a return request with us on the 5th of January 2023. The customer has requested the return of the product saying he is not happy with the purchase.

As per our return policy, we can accept the return only if the product is defective and has a manufacturing defect. As there was no issue with the product, we couldn't accept Mr. Siva's return request. The product once used does not remain NEW as it comes in contact with the ears and for hygiene reasons and hence is not accepted under returns in those conditions.

Regards,
Team Headphone Zone.
Hi Sir/Madam,

For the mentioned case, the customer raised a return request with us on the 5th of January 2023. The customer has requested the return of the product saying he is not happy with the purchase.

As per our return policy, we can accept the return only if the product is defective and has a manufacturing defect. As there was no issue with the product, we couldn't accept Mr. Siva's return request. The product once used does not remain NEW as it comes in contact with the ears and for hygiene reasons and hence is not accepted under returns in those conditions.

Regards,
Team Headphone Zone.

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