[Resolved]  Healthkart — Money got deducted from PayTM but Order not placed on Healthkart

I was ordering ON Gold Standard 100% Whey 5LBS on the Healthkart app. I completed the transaction via my PayTM wallet and the money got deducted but there was no order placed.

Date: 11 October 8:00 PM

Wallet Transaction ID: [protected]
Order ID:[protected]

Name: Mrinal Mohit
Email: mrinal.[protected]@gmail.com
Mobile: [protected]

Kindly refund my money or send my ordered item ASAP.
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Nov 14, 2021
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2021
HealthKart Customer Care's response
Dear Mrinal,

Our records indicate that your Order #HKA[protected] is successfully placed and has already been dispatched today itself, you may expect the delivery on or before Oct 15, 2021.

You must have received a SMS/Mail post dispatch and the same can be tracked at Xpressbees Courier website using AWB no.[protected].

For further assistance please write us at [protected]@healthkart.com.

Yours Sincerely
Team Healthkart
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