[Resolved]  Helios Watch Store — seema pawar

Address:	Pune, Maharashtra, 411007
Website:	Helios

Seema pawar is a employee at the helios store in the westend mall in aundh. I entered the store and wanted to reduce one block of the watch that i had bought, and the brand being skagen. So i was forced to buy the watch from amazon.com since it wasn’t available anywhere and i had emailed “skagen” as well. And i expected help from helios as before buying the watch, i had visited the store to look for the same watch that i had lost and they had taken my email address saying we will update you if the watch is or not available and they didn’t. Shame. And when i went to the store just to reduce one block from the watch (The watch that i finally found after going crazy looking for it) she said no then i explained after which she said i will see and then she sat at the billing counter assisting and looking for receipts. I waited patiently. And then i guess patience also has a time limit. I spoke. I asked her if i should stay or leave because she’s absolutely not saying anything and i was standing there like a beggar. Horrible feeling. Then i told her that she needs to assist customers properly since she is sitting there to do the job, she laughed. On my face. This is disappointing and the other customers looked at my face. And after that, bluntly the employee says no ma’am i can’t provide you that service. After waiting for long. She could’ve told earlier and i would have been out from there and wouldn’t be needed to face an insult.