Hero Motocorp — hero maestro edge

Hi. I booked a Hero Maestro Edge from Navdeep Motors, Ulhasnagar, Maharashtra on September 30th, 2017 and got the delivery on October 17th, 2017. I was really happy as it is my first bike. However while taking the delivery there was a problem with the self start for which the dealer said it will work once the battery gets charged after riding the bike for some time. Although it started working, the scooter refuses to start every alternate day. Whenever I reach out to the dealer, he has the same answer "You need to use the bike everyday atleast for an hour and there won't be any issues."

I have also asked the dealer to give me a new bike as this was not working properly to which he always replies that "It won't be possible as the bike is now already registered on my name."

I am really frustrated and 😡 fed up with this issue now, as it's not even a month and my bike have been giving me such problems since day 1.

I really don't know what needs to be done now and am stuck in such a devastating situation...

Please help in getting my issue resolved...
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Hero MotoCorp customer support has been notified about the posted complaint.
Nov 12, 2017
Hiralal mahto's response
Prasad automobile silli aapki jo showroom h. Hum esme 12/10/17ko complaint ki thi per hamko avi se koi information nhi mila h. Battery kb tak hamko milega ye tak nhi pta h. (Aaj - kl) (1 saptah..) me aayega es tarah bol raha h. Aap hi bataye kb milega battery.
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Comments

Dear sir, l have purchase the bike hero honda splender from rajveer auto baddi, distt. Solan hp. After one month when l got the first service the service centre charge rs. 300-00 . Is this fair sir, plz revert me, lf you got this wrong then take some action. This is not fair, l think so.
Mai Pashupati hero ignou road me apni bike service ke liye diya service walo ne 1 bje tk ane ka time diya..maine 1 bje call krke pata kiya ki service complete hua ki nahi mujhe bataya gaya ki service ho chuka hai fir mere service center pahuchne ke bad mujhe 1 ghante wait karane ke bad gadi service kiya. To fir mujhe bulaya hi kisliye.
Hero splender+ Exide battery died.
Not work for self start.
Night running time headlight very dim.

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