Hiranandani Hospital Complaints & Reviews

We had booked blood test home collection at thane. we had informed that my mother is 83 years old our aptmt was confirmed with MR no. name address etc. Also received message saying aptmt is comfirmed. on said day, the technicial did not arrive at appointed time. on repeatedly calling the hospital they said he is on the way. when he did not arrive still, we again called the hospital and they said they had booked aptm at powai and so they cant...

My wife suddenly had an acute back pain on 5th August 2020 and consulted Dr. Sanjeev Jain, Orthopaedic through Video Calling on 6th August. She had very bad experience. Firstly Hiranandani Hospital took ₹ 2500 in advance and then my wife was waiting for 30+ minutes before Dr Saneev Jain came on line and we could realise he's travelling to our horror. Line got disconnected and she has to wait for another 30 minutes or so before Dr. Jain...

Once our family member was declared dead by the hospital they pressurised us to pay bills immediately, inspite of we telling them to wait for an hour as the cashless claim was in process. However we could not succumb their pressure and we made payment through card and paid entire hospital bill. And later within half n hour we got sms from mediassist that the required payment has been done to hiranandani powai hospital for the cashless reimbursement....

Very arrogant and money minded doctor - he will spoil the reputation of the dr lh hiranandani hospital....

Unethical practices of charging money from patient. Doctor mentioned different amount but charged different amount and got the document signed from me in the middle of treatment. Each time keep delaying the treatment and keep charging money for all the seatings.
I was told 8k for treatment and i was made to sign 12k document and each time they ask me to visit and i am charged for 500rs for x rays that are not even handed over...

On 19th nov 2019 i was taken at the emergency room and had issue with stomach pain. The doc said needed to do a ctscan urgently to understand the reason. The same was done and a charge of 4500 plus extra 1500 was taken since it was done in emergency. However they were able to provide report for 5 hours. Post which we were made to run around and finally since it was so frustrating that we had to pay and leave. Reports they saud will take 36...

Hello,

This is pravin kadam son of patient babasaheb kadam.

Patient babasaheb kadam was admitted in hiranandani hospital from 23rd to 27th august.

History of case as follows :- on 23rd friday morning patient got unconscious & was not responding so in the morning family immediately took him to nearest hospital named megha. Available dr. Suggested that patient required icu and arranged ambulance.br...

I had done class 2 medicals from hiranandani hospital, powai on 9th july, they said that my file would be forwarded to dgca within the next 2 days, so i thought they must have forwarded the file, but i waited for 20 days and got no notification from dgca so i thought i would check up at the hospital, as it turns out they lost my file!!!, i had to the tests again and my file was delayed, my class 2 medical was delayed, they didnt even intimate...

Date of admission : 2 june 19

Was hospitalized in emergency ward at powai hiranandani for pain in upper abdomen
Test like troponin & cbc was done but documents was not submitted at the time of discharge and while submitting claims to my his in office that documents were missing '

So i have asked team to provide require documents but still no response on that

This is with regards...

My right eye cataract surgery was doe on 16th november 2018 at dr. Lh hiranandani hospital, powai. I deposite an amount of inr 7500/- as security deposit against third party assurance.
I was refunded the money though cheque number 000149 dated 22nd march 2019 drawn on axis bank midc branch.
This was deposited at hdfc vikhroli branch on 25th march 2019.
Till today, 07th of march 2019, the amount has not been credited to...

I am extremely offended by the behaviour of security guard naming SN Palankar. I was entering the specialist zone to Centre of Reproduction, 3rd floor Hiranandani Powai. And while entering I announced 3rd floor Dr. Hetal Parekh to one of the two guards standing. Yet this other one stopped me and rudely started questioning me... with whom you are.. where do you have to go and released me only when the other guard told him that she has already...

I have to admit my father in law and my experience was horrific. This hospital and staff has sole aim to make you fool, keep misguided and make money by calling different doctors, taking advise and sending for all report even if patient does not require all that.
You won't believe they billed us 90, 000 in three days that includes saturday and sunday as well.
When i asked earlier what diagnosis they are doing, they said we...

My wife was having very high fever 103~104 with severe chills and was admitted to Hiranandani Hospital, Powai, Mumbai on 06/03/2018 because even after 7 days of antibiotic being administered intra-venous the condition didn't improve. Various tests were being done to diagnose the ailment and suspecting either a infection or a auto-immune disorder or both. Then on 08/03/2018 it was suggested by the physician Dr Neeraj Tulara to empirically...

This complaint is against the billing team at hiranandani who fleece customers with malafide and unethical practices.

For reference: see below details:
Patient name: ms. Sneha koushik
Mr #: mr[protected]
Bill #: pfb[protected]

We delivered a baby boy in your hospital and had taken the single room package after getting admitted on[protected] at around 4 pm. We were discharged at 10 am by the...

This is to inform you that, the lady staff on the first floor who was to doctor sajith babu patients was irregularly sending in patients. Firstly i was a walk in patient, i agreed to waiting after the appointment patients. Suddenly this lady disrupts the order in which she had written the name's of the patients. When i questioned her she's saying that i'm not to be going now but after 2 more patients. Earlier she had told me the reverse....

I was having slight sensitivity in one of my molars in upper right jaw. When i visited dr. Mancy modi, she started with advising a scaling (Basic cleaning of the tooth), removal of wisdom tooth (Which has been in a bad condition for the past 10years now but hasn't given any pain) and lastly, smoothening and refilling of the tooth which i had complaints about. I couldn't avoid the scaling part and got it done but it didn't help minimize the...

Brief particulars of the case

Personal details

Name : vaibhav

Age : 43 years (27.02.1974)

Service : ioc ltd., nr, green park, new delhi-110016

Address : 112, sunview apartment, plot no.10b,
(Current) sector-9, dwarka, new delhi-110075
(Eff. April’2017)

Address : c-302, daffodil cghs, hiranandani gardens,
(Previous) powai,...

Hi my name is vishal subandh. I have been trying to book an appointment with dr sanjeev ahuja for my son since he is suffering from high fever. I have called on the customer care number but too my disgust the phone was not picked up for more than 18 mins. Finally when the phone was picked up and i expressed my concern the lady operator informed be of a system error. My question is can a reputed hospital like hiranandani have system errors...

My 9 month old daughter was suffering from high fever in the last week of may (24th may) and it was not going down for 2 days. I took her for consultation with a pediatrician in hiranandani hospital, thane. The doctor suggested to get her blood and urine tested for malaria, dengue, cbc and urine infection. I got the samples collected and given for testing in the pathology lab in the hospital itself.

When i had gone to collect...

The TPA was given to pre-approve a cashless policy in favour of our new born baby but since it was taking too long a time we cancelled the cashless part and paid it directly to the hospital. But then our TPA(DHS) told that our cashless approval has been done after two days and so it reimbursement cannot be lodged.
When the matter was taken up with the hospital authorities the TPA department informed that they had given the cancellation...