Hitachi — Ac cooling coil damage with very less use with 2.5 year 2 time gas leak

As per hitachi service centre, my ac cooling coil is punctured and it is not repairable . it need to be replace. i am a office going person i use ac very less and in night only . Then how hitachi a reputed brand ac cooling coil damage within 2.5 year. after one year use gas leakage problem also happened which i refill from hitachi service centre cost 2750. i always service my ac with hitachi ac service centre .now service centre. now service centre give me 2 choice first is to change of cooling coil or change indoor unit. cooling coil change cost around 6500 + 2500 gas refilling. but no warranty of cooling coil. second is change indoor unit which cost around 17000 + 2500 gas refilling.i spend 45000 to buy this ac.

very disappointed total waste of money . i was planning to buy daikin but i change i buy hitachi but worst experience, total loss
need compensation from hitachi

name dalendra
email :- [protected]@gmail.com
mob- [protected]
Was this information helpful?
No (0)
Yes (0)
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Complaint comments 

Comments

after 2 month fully mentally harrassment. hitachi told me that you have to pay for defective part and only one month gurantee of repalce product. if it will not working after one month then you have to pay again .

i highly request to hitachi people stop hitachi products and suggest hitachi company to change their staff who taking free salary .

whose dont have time for customer . even reply of mail.

now waste my 2 months and 8500 rupees for this hitachi ac.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hitachi Home & Life Solutions India [HHLI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    1529
    Pending
    0
    Resolved
    927
    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
    View all Hitachi Home & Life Solutions India [HHLI] contact information