[Resolved]  Hitachi Home & Life Solutions India [Hhli] — 3 door refrigerator

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello All,

At the outset, I would like to give a frank opinion to whosoever wants to buy any Hitachi product in India. It is with a big "NO". Never ever buy any Hitachi product. It is such an inferior product, possibly selling in India only on their attractive ads. No quality, no after sales service, nobody bothers on any complaint, arrogant attitude of service centre people - what else you want to decide on this 'no no' for any Hitachi product. After all, it is your hard earned money that will be washed away by buying any Hitachi product.

In my case, I bought a high fancy (by looks:(- ) Hitachi refrigerator - a 3 door one by paying around Rs.70000/- from Vijay Sales Noida. After 3 odd months o[censored]se, it went on strike (literally) and stopped working. In fact, the technician, who attended the case after much follow up, told me that it was due to the gas leakage. I could only hear it with much surprise of a Global brand like Hitachi. Then again, it stopped working and I am at the receiving end that nobody is bothered to attend my calls or solve the issue. Somebody at their after sales service vaguely told me that it might be due to circuit board mal-functioning and that I may have to wait a couple of weeks as the part will be coming from Thailand. Nothing more to explain here, but hope, if it is an eye-opener for the prospective buyers of any Hitachi products in India - dont got by their catchy advertisements, but look at the quality and more importantly, about the after sales service.

All the best,
Dinesh