[Resolved] Hitachi Home & Life Solutions India [Hhli] — faulty air conditioner provided outer unit making noise and the remote stopped working | |||||
This yogesh here, i purchased an hitachi 1.5 ton air conditioner from kohinoor electronics a month before since then i regret buying this faulty ac first of all the installation was not properly for which i had to raise requests time and again at the service centres which the forward to the dedicated team near my area but all i get is a message notification saying that my case is closed after complaining several times the ac was reinstalled but still the outer unit noise issue is not sorted upon complaining and trying my luck once again the service guy comes and says that the noise is across all the models of hitachi and nothing can be done i refused to sign the order raised to which he said he will be calling his senior to get is solved but as usual again i recieve a msg saying that the case is closed... Now my ac remote has also stopped working it goes blank amd i have to pull out the batteries and insert them again for it to function its very difficult to do without the remote as this ac doesnt even have a display and just a power on/off button on the main unit. Please get the ac replaced as i am tired complaining and calling your customer care again and again for the same issue. If you feel like helping please contact me on [protected] Yogesh pawar Was this information helpful? | |||||
Aug 27, 2017 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support Jul 26, 2017 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Yogesh Pawar333, We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this. Regards Team Hitachi Verified Support Sep 11, 2017 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Yogesh Pawar333, We hope your concern has been addressed as per your convenience. Further, please get back to us at hitachiindia.[protected]@gmail.com with your new service request number if the issue still persists. Regards, Team Hitachi | |||||
Add a Comment | |||||
61%
Complaints
1529
Pending
0
Resolved
927
+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
+91 11 2271 7163 [Corp Office]
10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
Post your Comment