Hitachi Home & Life Solutions India [Hhli] — fraudster service technician for hitachi refrigerators

Address:560066

This is to bring to your notice that a fraudster mr. Salman - m : +91 [protected] has visited my house claiming to be hitachi refrigerator technician and claimed rs 16400/- for pcb replacement and rs. 3600/- for v guard 1kv stabilizer.
I am attaching the photos of the affected pcb, bills of a company called bird view, photo mr. Salman.

Below are the sequence of events since 29th sep. Night :
29/08/18
1. Called[protected] at 9.41 pm - call couldn't connect - 0 sec -
2. Called[protected] at 9.42 pm twice - call couldn't connect - both calls 0 sec
3. Called[protected] at 9.44 pm - 43 sec and again the same number at 9.46 pm - 37 sec
4. Called[protected] at 9.45 pm - couldn't connect - 0 sec

30/08/18
'5. Called[protected] at 9.53 am - 3.37 min
6. Mr. Salman called 3 times during the day - call history is wiped and only showing from monday calls. I called once on his number (Mentioned above)
7. Mr. Salman visited and said that pcb was burnt so needs to be replaced and will cost rs. 16400/- he removed the pcb and took with him.

31/08/18
8. I called once to know when the work would be completed. Mr. Salman called once. He visited late and fixed the pcb, did not show any o[censored]s the new box or replaced pcb and said, work was done. A young boy was accompanying him - collected cash, when i said i can pay online - said would take a lot of time, so preferred cash or paytm.

1/09/18
9. As the cooling didn't happen and he had to still fix the 1kv v guard stabilizer, i called him several times and when his phone was not reachable, called[protected] at 7.08 pm and spoke with someone for 4.23 mins, after which for the first time i received a sms confirming my complaint ticket no.[protected].
10. Spoke with mr. Salman again that day and told him that the cooling was still off, so he said would visit on sunday and since then not to be seen and answered the phone only twice on monday 3rd sep/ 2018 with excuses of stuck in traffic and vehicle stopped working.

Subsequently on 3rd i was talking with mr. Chand basha who was given my complaint number. He was given mr. Salman's number by me and he also spoke to him.

Serious intervention by you and if required i am ready to file a complaint at the police station against this fraudster. If my money can be retrieved by you and your office, will be grateful.
Social media will be made aware of this kind of fraudsters so people can beware!!!

Thanking you,

Tvisha pandya
+4 photos
Was this information helpful?
No (0)
Yes (0)
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hitachi Home & Life Solutions India [HHLI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    1530
    Pending
    0
    Resolved
    927
    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
    View all Hitachi Home & Life Solutions India [HHLI] contact information