[Resolved] Hitachi Home & Life Solutions India [Hhli] — Hitachi ref ff 60 1 L rvg660pnd3ggr | |||
I purchased a hitachi refrigerator ( fHitachi ref ff 60 1L rvg660pnd3ggr) from croma store sec 37 faridabad on the 26th of june 2016. And it stopped working in march 2017. I registered a complaint on customer care. After 3 working days, someone came and checked the fridge and told me that its compressoor has stopped working and it needs to be replaced. Then this executive disappeared. Since then we are calling croma customer care and hitachi customer care.. but a new explanation is coming everytime. Somebody says we wil replace the fridge, some says we will replace the compressor which is available in gujrat. Its been more than 25 days, my refrigerator has not been repaired.i purchased this fridge for 80 k and this is the response i am getting from the company during the first year of maintaince. I am facing a lot of harassement from these customer care executive. Kindly do the needful. Was this information helpful? | |||
May 19, 2017 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support Apr 11, 2017 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Rachitasethi, Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away. Regards, Team Hitachi Verified Support Apr 18, 2017 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Rachitasethi, We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away. Regards Team Hitachi | |||
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