[Resolved]  Hitachi Home & Life Solutions India [Hhli] — hitachi refrigerator

Address:

Vadodara, Gujarat, 390007

Date of purchase – 22/9/16.
Billing name – anil bhagchandani
Purchase store – vijay sales – m cube mall, jetalpur road, chakli circle, alkapuri vadodara – 390007. Gujarat.
Model no – hitachi ref rv720pnd1kx-1 inox

The day the fridge was installed we had complained during same week that the freezer door is not getting closed properly. The ring of freezer door was defective from start only. But the store people had sent the service centre guy who just made it little loose and said its done now. But the freezer door use to remain open many times, the ring never use to get tightly fit while closing. Still we ignored it as it did not gave much problem. But since last 3 months we have complained twice to service centre. There was lot of water coming out from freezer. Once they changed the door ring of freezer and for that too they were asking us extra amount but as we told them still fridge is in guarantee and talked to the manager they agreed the fitting of it foc. But after this for some time it was ok. But now the problem is the water is dripping from below fridge portion and that too in much quantity that it starts coming out.

So kindly take actions against this defective piece and we would like a replacement in exchange of this. We are expecting a positive response from such a famous company. As this incident would not let us buy any hitachi product in future nor we will be able to recommend the same to our family and friends.

Preet bhagchandani