[Resolved]  Hitachi — Poor customer service by hitachi.

Address:New Delhi, Delhi, 110024

I recently bought a hitachi window a/c from vijay sales who said that rs. 500 would be installation charges where the hitachi company person would do the installation + fill up gaps in the window.

Now hitachi people are charging rs. 550 for installation and additional money to fill the gaps and are refusing to give a bill. When we are calling vijay sales, central market, lajpat nagar, delhi, they are not picking up the phones or the phones are all busy.

Hitachi customer care is refusing to help, even though i said that its a dispute between the company and dealer, so they should talk to the dealer, but they just started talking rudely.
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Aug 23, 2017
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Jul 10, 2017
Updated by Puneet Khosla
I called Vijay Sales. They said that Hitachi gives installation at Rs. 500 only. Please check with them.
Verified Support
Jul 10, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Puneet Khosla,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi
Verified Support
Jul 18, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Puneet Khosla,

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Hitachi
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