[Resolved] Hitachi — Poor customer service by hitachi. | |||
I recently bought a hitachi window a/c from vijay sales who said that rs. 500 would be installation charges where the hitachi company person would do the installation + fill up gaps in the window. Now hitachi people are charging rs. 550 for installation and additional money to fill the gaps and are refusing to give a bill. When we are calling vijay sales, central market, lajpat nagar, delhi, they are not picking up the phones or the phones are all busy. Hitachi customer care is refusing to help, even though i said that its a dispute between the company and dealer, so they should talk to the dealer, but they just started talking rudely. Was this information helpful? | |||
Aug 23, 2017 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support Jul 10, 2017 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Puneet Khosla, Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away. Regards, Team Hitachi Verified Support Jul 18, 2017 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Puneet Khosla, We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away. Regards Team Hitachi | |||
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