[Resolved] IFB / Top Load Model Aw72001rb — Excessive noise and Drum scratching at sides

sivaji sampath

Address:

North Delhi, Delhi

I have purchased Top loaded Automatic washing machine model AW7201RB at Rohini /Delhi on 13.07.2012 .After one month the steel drum is scratching the sides and stopped suddenly After my complaint One representative (phone No [protected]) visited and decides to change the four RODs connecting the drum.he has replaced the rods and the Noise was reduced to some extent He has not made any invoice,Job cards or any statement..

Now at Oct Excessive Noice is cumming and taking less water during the Rinse My complaint No. is 10146447 .there is No response from IFB since 20 days I am not satisfied with the machine and service.

S.Sivaji
B-28,delhi citizen Apartment Sec-13 Rohini Delhi-85
[protected]

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Mar 17, 2017

Complaint marked as Resolved

Verified Support

Oct 22, 2012

IFB Industries Customer Care's response We regret for the inconvenience.

We ensure you faster service as per your convenience as soon as possible.

Regards,
IFB customer care
[protected]@ifbglobal.com
[protected] / 39004321

Verified Support

Nov 10, 2012

IFB Industries Customer Care's response Dear Sir,

Hope your concern has been resolved and you are satisfied.

In future for any concerns, you can call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Assuring you the best of our services.

Regards,
IFB customer care