Honda 2 Wheelers India — unsatisfactory dealing by dealer m/s dugar automotives private ltd

Address:	700059
Website:	honda2wheelersindia.com

Details of the vehicle:
Name: honda cb unicorn 150cc red
Chasis number : me4kc311lj8442215
Engine number : kc31e80442151
Key number : 8197
Hypothecation with: canara bank college street branch kolkata
Icici lombard policy no : 3005/[protected]/00/[protected]
Road tax receipt no : wb25d[protected]/wb[protected]
Date of purchase: 23/11/2018.

Details of purchaser:
Name : dipankar biswas
Address : 301, vip kaikhali, no 19 lane, po – rajarhat gopalpur, kolkata 700136
Mobile : [protected], [protected]
Email: [protected]@gmail.com, [protected]@canarabank.com

Grievance :
(1) violation of government guidelines : as per the set guidelines of vahan govt of west bengal –“the dealers are the ones who actually display and sell the vehicles. They are barred from making delivery of vehicles without registration to any buyer. However they can use the vehicles under his control on road for the purpose of display, test drive and registration, subject to proper use of trade certificates allotted to them by the registering authorities and the vehicles can be driven by their paid drivers only.”
The subject vehicle was sold by the dealer without registration and till date even after a lapse of around 41 days inspite of several reminders registration number is not provided.

(2) forced first free service o[censored]nused vehicle : the dealer has compelled me to carry out the first free service of the subject unused vehicle vide invoice no : wb[protected], ref no : serinv-wb[protected] dated 18/12/2018 without any pick up and drop which has exposed me to violation/traffic hazards for dropping the vehicle and pick up from the service centre at : ghoshpara, hatiara, lokenath mandir, kolkata 700059.

(3) misutilisation of sale proceeds: the sale proceeds was credited to the dealer’s account on purchase of the subject vehicle by debiting my loan account as per the agreed rate of interest charged by canara bank. The same amount is utilised by the dealer against the inappropriate delivery of the subject vehicle which is unused till date by the purchaser.

Hence you are requested to look into the matter and make necessary arrangement and instruct the dealer to lift the vehicle from my garage at “garage no 26, brahmaputra appartment, kaikhali chiramore, kolkata 700136”, get the registration number plate affixed and deliver the vehicle without any further delay.
The monitory losses incurred by the purchaser arising out of this process/unauthorised transaction will be communicated to your end accordingly.