Hongkong & Shanghai Banking Corporation [Hsbc] — unauthorized credit card charges

Address:

Chennai, Tamil Nadu, 600 012

As per my credit card ([protected]) statement in march with hsbc bank showed an outstanding amount to be paid which was actually a premium on icici insurance certificate that was debited to my account without my approval and acceptance of the insurance. A complaint by mail was lodged with the manager, customer service, credit card division, abn amro bank, chennai and a copy sent to mr. Shiva kumar tadikonda, nodal officer, icici bank ltd., banjara hills, hyderabad on 11th march 2010. It was resolved by mail sent by the bank on 18th march 2010. But the reversal entry was not done.in june 2010 when the issue was brought again it was resolved. Ref. No. [protected] dated 15.06.2010 reversal entry done by mr. Manish then.