[Resolved]  HP India — Fraud by HP India

Re: Feedback to CEO and President Meg Whitman from PARITOSH JAISWALFrom: "PARITOSH" Hide Details To: "C R, Pratheesh (PPS-India-CRT)" Cc:, , , , , , , "Mandal, Santosh" Reply Reply All Forward Delete Images from this message have been blocked. View images To, The TRAI, Respected Sir, As I would like to inform you that I Paritosh Jaiswal existing customer of HP INDIA facing the different problem in my laptop not only this but also I would like to know one very truth incident which actually occur with me only the fault of the compang and the dealer from where I have already purchased as name is already mention in the same different mails is that:- A) HP laptop which I have purchased in the same issue is going on make my relatioship with my family member very worst yes it is true, the reason is that one of the dongle of Airtel 3G getting used by me on the aforesaid laptop byt it never get started in which any home page takes atleast 1/2hour to get open any homepage innwhich I already got fedup where I used my father phone facility tobget start net connection VIA using hot-spot facility in samsung phone and only the company and dealer product creats a worst relationship with my family because of due to which my father phone postpaid bills comes Rs.2500 byusing those stupid box. Second incident I would like to share with you is that this aforesaid laptop make my impression very bad in front of my super senior boss where my boss ask me to get open ths net to check his mails for the same though the same laptop but net facility didn't start in time. Thirdly, As I would like to share very important to you is thar my month end closing is going on and still iam in ofice11:04PM and right now I am not able to get connect the net and my boss is getting annoyed on me due to not working my laptop well where I am not able to use my official woeks and where I am using my samsung phone to used the same mail to you. One thing more the top level managementonly geting me mentally harrased for the same I already make a several request to them to get return my entire money back but the company top oficial Mr. Prateesh and this dealer properitor from where I have purchased my laptop trying to getting me convayance for the same and getting and asking me to get visit on the dealership on tomorrow at 11:00AM where it is not possible for me to get visit several times to the dealer as I am delling myself human at humiliation for the same and also iam not having soo much time to visir for the same. So, hereby I request you to direct the MD of the company to get return my entire money back on urgent basis. **Note:- They make me mentally harassed for the same. ** Note:- This is a manufacturing defect but company top official Mr. Prateesh didn't support, they are making a blame on me. ** Note:- Laptop is still in under warranty period... With & Regard's PARITOSH JAISWAL # +91 [protected] From: "C R, Pratheesh (PPS-India-CRT)"[protected]@hp.com Sent:Sat, 30 Aug 2014 11:15:05 +0530 To: "jai.[protected]@rediffmail.com"jai.[protected]@rediffmail.com, "Mandal, Santosh" santosh.[protected]@hp.com Subject: Feedback to CEO and President Meg Whitman from PARITOSH JAISWAL Dear Mr. Jaiswal, Thank you for your time during the conference call along with Mr. Santosh (Area Sales Manager). As discussed on call as per your convenience kindly visit the dealer’s place tomorrow and Santhosh will be available there to do the needful. Please feel free to revert for any clarifications or updates. Hi Santhosh, As discussed, kindly do the needful. Thanks and regards, Pratheesh C R Customer Relations Case Manager APJ PPS CSS [protected]@hp.com T +[protected] Extn: 7787322 Hewlett-Packard India Sales PrivateLimited India HP India - Customer Care - Phone / Chat /Other options Working Hours: 09:00AM to 06:00PM (Monday to Friday) From: jai.[protected]@rediffmail.com[mailto:jai.[protected]@rediffmail.com] Friday, August 29, 2014 7:29 PM C R, Pratheesh (PPS-India-CRT); Dhawan, Neelam [protected]@trai.gov.net.in; [protected]@trai.gov.in;consumercomplaints.[protected]@gmail.com;[protected]@consumercourtforum.in;[protected]@rediffmail.com; Mandal, Santosh Re: Feedback to CEO and President Meg Whitman from PARITOSH JAISWAL To, The TRAI, As I would like to request you kindly look into this matter as I have already wrote and make a several request from the company top official that I am facing a major problem as every individual knows that in the corporate world we get busy into the month end closing in which laptop plays an vital role in those condition because we used official mails in our mails but I am very fed up for the same. As would like to inform you that I am not having any single time to get visit several times to their stores because my entire planning is based on the touring in entire Bihar for office use and where this nonsense laptop always down my entire image in front of my seniour. Now its finally I request you to direct the company to get return my money back on urgent basis, until and unless I am going to sue against company to consumer court for the strict action, as I got a mentally harassed... *********************************************************************** On Fri, 29 Aug 2014 09:59:39 +0530 "C R, Pratheesh (PPS-India-CRT)" wrote Dear Mr. Jaiswal, Thank you for your time during the call. As discussed, kindly visit the reseller for further support on the current reported issue. Hi Santosh, Kindly do the needful o priority. Thanks and regards, Pratheesh C R Customer Relations Case Manager APJ PPS CSS [protected]@hp.com T+[protected] Extn: 7787322 Hewlett-Packard India Sales Private Limited India HP India - Customer Care - Phone / Chat / Other options Working Hours: 09:00AM to 06:00PM (Monday to Friday) From: jai.[protected]@rediffmail.com[mailto:jai.[protected]@rediffmail.com] Sent: Friday, August 29, 2014 8:25 AM To: C R, Pratheesh (PPS-India-CRT); Dhawan, Neelam Cc: [protected]@trai.gov.net.in;[protected]@trai.gov.in; [protected]@nic.in;consumercomplaints.[protected]@gmail.com;[protected]@mait.com;[protected]@consumercourtforum.in;[protected]@rediffmail.com;[protected]@hp.com;[protected]@mail.support.hp.com;[protected]@hpservice.suppor...⇄ crm-ccm.[protected]@newsgram.hp.com;[protected]@mait.com;[protected]@solutions-i...⇄ Subject: Re: Feedback to CEO and President Meg Whitman from PARITOSH JAISWAL To, The TRAI, As I would like to inform you that I Paritosh Jaiswal as the existing customer of the HP India where on dated "19 Aug 2014 Time:09:45:41 +0530I" have send the satisfaction mail to them as above given below on the same trail mail but this company don't deserve for the same mail as I get start facing the same problem. As I really getting hamper my entire official works their{HP INDIA} works is very worst their entire service and the product quality is very poor. I would like to add-on that still my laptop is under warranty and I really got fed up and I really got frustrated for the same. And now I humbly request you to help me to get my return my entire money back. The entire issues again getting repeated into my system, the entire facilities is totally fake. The company is getting cheating to me. So, hereby I request to direct the top level management and MD of the company to get collect their product back from me and return my entire money back. Now I am not able to tolerate more for the same.